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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm mobile phone


Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

crm mobile phone  Teams Going with Mobile CRM , mobile CRM lets your sales reps perform more of the activities that turn into sales—in less time. Mobile CRM means your sales reps are always ready with their cell phones or smartphones to respond to customer requests submit quotes close business log into head office for the most-up-to-date client and product information quickly follow up on leads book appointments access the Internet With mobile CRM, it's all in your salespeople's hands—with them always connected,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm mobile phone

SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

crm mobile phone  and applications (Microsoft Outlook, CRM applications, and the like) Computer Telephony Integration(CTI) - software, processes and interfaces that integrate computer applications with telephone networks to provide more efficient customer interaction and reporting mechanisms; the two most commonly used applications that ensue from CTI technology are: Browser-based system administration - Web interface that allows users to customize their PBX setup (configuring the actions of auto attendant, for example) Read More

TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

crm mobile phone  the inside story on CRM innovation in cloud computing mobile CRM social CRM extended CRM functionality You'll learn about the benefits and drawbacks of the biggest trends in CRM. And how the latest CRM technology can make your company more profitable and competitive. The latest vendor comparisons You'll also get an analyst's view of the CRM marketplace, along with informative case studies, and a handy CRM vendor directory. CRM is changing fast, but TEC's 2011 CRM Buyer's Guide will help you stay on top. Read More

Microsoft Expertise Developing Mobile Application


By integrating data from disparate systems and delivering data in a management dashboard on a personal digital assistant (PDA) or cell phone, Persistent enabled service engineers to collect and update data related to tire usage. This solution seamlessly integrated approximately 1,000 dealers in more than 15 European countries to central data servers and a CRM solution. The result? Improved customer end acquisition and satisfaction.

crm mobile phone  data servers and a CRM solution. The result? Improved customer end acquisition and satisfaction. Read More

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

crm mobile phone  Salesforce com Integrates | CRM Salesforce Mobile | CRM Sales Assessments Sales Force Development | CRM Covering Salesforce | CRM Salesforce On-demand | CRM Sales Assessment Test | CRM Perspectives on Salesforce | CRM Custom Objects in Salesforce | CRM Sales Force Development | CRM Measuring Sales Force Performance | CRM Introduction to Salesforce | CRM Backdrop Salesforce | CRM Sales Force Automation | CRM Sales Force Management | CRM Sales Processing and Tracking | CRM Strategies Associated with Sales Read More

Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

crm mobile phone  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)


Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships. Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA, but the analysis of this

crm mobile phone  Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II) Part I of this blog topic has revisited Agresso 's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships.  Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA , but the analysis of this potential merger deserves Read More

Five Tips for Saving Money on Your Business Phone System


With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.

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Red Hat Feeds on Mobile


Red Hat announced its intent to acquire FeedHenry, an Irish enterprise mobile application platform provider, for €63.5 million (US$81.9 million) in cash. The acquisition enables Red Hat to support mobile application development in public and private cloud environments.

crm mobile phone  Hat Feeds on Mobile Red Hat announced its intent to acquire FeedHenry , an Irish enterprise mobile application platform provider, for €63.5 million (US$81.9 million) in cash. FeedHenry expands Red Hat’s broad portfolio of open source application development, integration, and platform-as-a-service (PaaS) solutions, enabling Red Hat to support mobile application development in public and private cloud environments.   Red Hat has had to counteract IBM Worklight, SAP Mobile, Verivo , the Salesforce1 Read More

How Much Should You Pay for Your Business Phone System?


Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service.

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Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System


You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now.

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BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

crm mobile phone  CRM + Business Management BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Read More

Market Report: Mobile HCM


TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC's mobile HCM market report to find out more results of the survey and get HCM analyst Raluca Druta's take on mobile employees and how mobility fits in with HR practices.

crm mobile phone  Report: Mobile HCM TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC's mobile HCM Read More

The Mobile App Debate-HTML5: Hype or Help?


Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the coding language that’s been running Web pages for about two decades. The motivation to use HTML5 on mobile is simple: adaptability. This white paper presents five primary reasons on why the consumer or customer may not necessarily reap the benefits of this approach.

crm mobile phone  Mobile App Debate-HTML5: Hype or Help? Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the coding language that’s been running Web pages for about two decades. The motivation to use HTML5 on mobile is simple: adaptability. This white paper presents five primary reasons on why the consumer or customer may not necessarily reap the benefits of this approach. Read More

Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

crm mobile phone  Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Event Summary According to the company's press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for penetrating into North America as well as the development of Read More