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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm oracle consultant


Oracle Renders Its PLM Outline Part One: Event Summary
Although its PLM solutions will not likely be the

crm oracle consultant  Management, Supply Chain Management, CRM and ERP to improve business performance. Jim created his consulting firm, Tech-Clarity Associates, to make the value of technology clear to business. Jim can be reached at jim.brown@tech-clarity.com .

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm oracle consultant

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: PeopleSoft


PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list of application offerings. In the last few years, in the face of slowing cash flows from its traditional strongholds, it has gone full bore toward Internet-based enterprise-wide - even cross-enterprise - solutions, trying to enter the game and be competitive with other top tier ERP-turned Collaborative Commerce vendors. Showing fiscal growth and, very-recently, notably-improved market acceptance, Peoplesoft may be the enterprise software turnaround story of the last decade.

crm oracle consultant  competitive advantage. Build a CRM offering to add to its Human Resources, Supply Chain Management, and Financials suites, turning the company into a true, end-to-end player. Deliver collaborative e-business applications, allowing PeopleSoft components to interact with software elements from other companies. The strategy here was both a realistic one and a marketing one. First, Conway knew that the key to collaboration was to play nice with others in the field. There was no way to build a PeopleSoft-onl Read More

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4: Other Vendors, CRM, SCP & User Recommendations


Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in ever-smaller project chunks are in a danger of becoming has-beens.

crm oracle consultant  and Siebel in the CRM market. SAP, although experiencing lower revenues and the challenges of executing better in North America and in the lower-end of the market, with more than 18,000 customers and 36% market share for back-office remain poised well to spar with many difficulties the future may bring (see SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive ). The similar holds for Oracle, despite the ongoing product quality issues and relentless competition from IBM and Microsoft in the database Read More

ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis


This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC learned as a result of the selection engagement.

crm oracle consultant  company has native PDM, CRM and APS. Analysis  Figure 9 indicates how the vendors compare relative to two factors, Business Scenarios (product functionality) and Flexibility. Note that the size of the dot indicates the vendors' rank in the overall model such that larger dots denote higher rank. It is evident that the Business Scenarios percent match score for each vendor is very close, but the Flexibility percent match score varies significantly. The client perceived SAP and Oracle to be very inflexible Read More

Oracle Renders Its PLM Outline Part Two: Challenges and User Recommendations


Key concerns for PLM prospects will be domain knowledge in design and engineering-specific functions and integration, including currently poor connections from Oracle workflow to third-party business applications and CAD/PLM interfaces.

crm oracle consultant  some horizontal functionality like CRM or PLM at this stage, let alone vertical industry extensions. On the other hand, as for its products and services arsenal for the upper-end of the market, Oracle offers one of the broadest ranges of business applications and technology for almost the entire realm of e-business. Oracle E-Business suite exhibits not only a web-centric architecture built on standards with Java 2 Enterprise Edition (J2EE), but also the new functional scope of enterprise systems, far beyo Read More

Stalled Oracle Fumbling For A Jump-Start Kit Part 3: Market Impact


Oracle remains a true IT powerhouse with fingers in many pies other than databases, such as application servers, and development tools, which ranks it as an enterprise infrastructure provider, together with SAP, IBM at a higher and, and Microsoft at the lower end of the market. However, Oracle may be getting very uncomfortable with how its protracted disappointing revenue results (possible the worst in a decade) jeopardizes its No. 2 position in the applications market. It seemed all but inconceivable over a year ago that PeopleSoft could be so close to snatching the No. 2 position from Oracle.

crm oracle consultant  (APS)), the sell side (CRM including call center, field sales, sales force automation (SFA), service & support, configuration management, order management, marketing campaigns, contract management, etc), and enterprise asset management (EAM). There is also a considerable supply chain management (SCM) suite covering demand planning, supply chain planning (SCP), supply chain event management (SCEM), and inventory optimization. Moreover, the portfolio also caters for collaborative business-to-business (B2B) Read More

Oracle E-Business Suite vs. Oracle JD Edwards EnterpriseOne for Mixed-mode ERP


They say a picture is worth a thousand words—but in my opinion, graphs are sometimes worth even more. Therefore, I decided to let the graphs do most of the talking about the main differences between Oracle JD Edwards EnterpriseOne (JDE) and E-Business Suite (EBS). In order to do that, I have selected our Mixed-mode Enterprise Resource Planning (ERP) Evaluation Center because it has

crm oracle consultant  the Customer Relationship Management (CRM) section shows that EBS offers more support. The case is similar for the section on Reporting and Interfacing Requirements, except that the difference between the two products is smaller.   [click to enlarge] Figure 6. Strengths and weaknesses of the two products for Sales Management. If they are so similar, how do I choose between the two? What surprised me the most while building the graphs was not the differences, but the fact that the two products are so Read More

Oracle Sails Slower In The Low Tide, But Mayday Signal Is Quite Far-Fetched


For a longer time than most of its competitors, Oracle seemed to have defied a global economic slowdown. The 64,000 dollar question is whether Oracle’s tamed results are completely attributable to the slowing economy, or do the problems run deeper.

crm oracle consultant  trading exchanges, SCM and CRM systems, where Oracle remains a major player (see Oracle Sails Despite Market's Low Tide; How Far Will It Go? ). The tune was abruptly changed immediately before the Q3 announcement and the blame was mainly pushed onto the slowing US economy, which left many shaking their heads and wondering where the truth lie. The truth usually lies in the middle. It was somewhat nave not to expect the slowdown to affect Oracle's revenue, particularly given that its products had a very Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

crm oracle consultant  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Read More

Oracle Releases Oracle Solaris 11.1


During its Openworld event, Oracle announced the release of Oracle Solaris 11.1 to deliver enhancements in features and performance. Some of the outstanding enhancements of this new Solaris version are its capabilities for building large-scale infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) clouds for both SPARC and x86 processor-based servers, as well as extreme

crm oracle consultant  Releases Oracle Solaris 11.1 During its Openworld event, Oracle announced the release of Oracle Solaris 11.1 to deliver enhancements in features and performance. Some of the outstanding enhancements of this new Solaris version are its capabilities for building large-scale infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) clouds for both SPARC and x86 processor-based servers, as well as extreme availability for mission critical applications. John Fowler, executive vice president of Read More

The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

crm oracle consultant  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More

Thank You for Your Interest in Oracle Research from TEC


To view the latest information on oracle and to access software evaluations and reports, please visit. TEC oracle resource center.

crm oracle consultant  You for Your Interest in Oracle Research from TEC Thank you for your interest in Oracle. For almost three decades, Oracle software solutions have been helping businesses like yours run more efficiently and profitably. Now TEC has created new ways to help you find out how Oracle products and services can help your business grow. To view the latest information on Oracle and to access software evaluations and reports, please visit TEC Oracle Resource Center For a free custom report comparing Oracle ERP s Read More

Why CRM Software is a Smart Investment in a down Economy


Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

crm oracle consultant  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there's no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company's revenues and reduce its costs . And that's a pretty good combination during tough economic times. Find out more about why CRM is Read More

On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

crm oracle consultant  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More

Research Note: Oracle Business Accelerators


Oracle Business Accelerators are pre-built configurators and guidelines designed to reduce the time, cost, and risk of implementing Oracle applications. When Nucleus analyzed the experiences of customers using Accelerators, analysts found all customers reduced the time to deploy Oracle E-Business Suite, many by more than 50 percent of the time an implementation without Accelerators would have taken. Download the analysis now.

crm oracle consultant  Note: Oracle Business Accelerators Oracle Business Accelerators are pre-built configurators and guidelines designed to reduce the time, cost, and risk of implementing Oracle applications. When Nucleus analyzed the experiences of customers using Accelerators, analysts found all customers reduced the time to deploy Oracle E-Business Suite, many by more than 50 percent of the time an implementation without Accelerators would have taken. Download the analysis now. Read More