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JD Edwards ERP Products Thriving under Oracle
TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has

crm oracle denver  Transportation Management, Oracle Siebel CRM , Oracle Advanced Supply Chain Planning (SCP), and Oracle Agile Product Lifecycle Management. Concluding Remarks It’s fair to conclude that the old reports of JD Edwards’ death were greatly exaggerated and out of touch with customer needs. In a 2010 issue of Profit Magazine , Lyle Ekdahl, Group Vice President and General Manager of Oracle JD Edwards, spoke about Oracle JD Edwards’ culture. While it has obviously evolved as a part of Oracle, the division Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm oracle denver


A New Era Dawns for Sybase
Sybase, Inc. has announced an agreement to acquire New Era of Networks (also known as NEON). After completion, Sybase will create a new e-Business division

crm oracle denver  best of class ERP, CRM, supply-chain management and e-Commerce applications including those from SAP , Siebel , i2 and BroadVision . According to John Chen, chairman, president and CEO of Sybase, With NEON, Sybase will be able to capitalize on the most important segment of the e-Business marketplace - one that necessitates the integration of existing applications with new e-Business applications. With this, Sybase can join the top-echelon of e-Business infrastructure providers, capably servicing some of Read More...
PeopleSoft Gathers Manufacturing and SCM Wherewithal Part Three: The Manufacturing Industry
Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition of mid-to-large ERP system

crm oracle denver  its HR, financials, and CRM software; and its publicized leadership in pure Internet architecture, had manufacturing-oriented ERP functionality way back in its PeopleSoft 7 release. The functionality was initially built in the mid 1990s, when industry was moving away from traditional materials requirements planning (MRP) or advanced planning and scheduling (APS)-based inventory management to more actual demand-driven management. Although increasingly professing manufacturing interests, PeopleSoft in 2002 Read More...
Assessing FinancialForce.com’s Early Years
FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to

crm oracle denver  companies who have integrated CRM and PSA are more successful on important metrics such as utilization and customer satisfaction. This market is also attractive because the services sector continues to be a bright spot in an otherwise uncertain economy. But to be able to compete with established providers such as Tenrox , Oracle Primavera , and Deltek Maconomy , FinancialForce.com will have to offer more Microsoft Project –like task scheduling capabilities and work breakdown structures (WBSs) and Read More...
What's Ahead for Users on the Enterprise Infrastructure Battlefront?
The battle between Oracle, Microsoft, SAP, and IBM goes far beyond applications -- it goes right into the technology stack or the enterprise infrastructure. As

crm oracle denver  BI, customer relationship management (CRM) and proposal automation, employee time and expense, HR management, procurement and materials management, and project management. The plan is open until December 31, 2005 and will likely drive immediate savings for customers by offering 30 percent off the cost of the software platform and free maintenance support for a full year, upon signing. In addition to implementing best-of-breed, project-based accounting applications via the Deltek Enterprise suite, Read More...
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

crm oracle denver  JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More...
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

crm oracle denver  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, Read More...
Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features

crm oracle denver  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More...
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

crm oracle denver  Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More...
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

crm oracle denver  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

crm oracle denver  Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3 Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management  solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing , transportation business intelligence transportation operational planning rail transportation workflow and event management freight payment, billing, and claims document Read More...
Stalled Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued
Oracle continues respond to the changing requirements of the market, by addressing the need for Wireless Internet support, application servers, and expanded ASP

crm oracle denver  Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued Event Summary Continued In its quest to further embellish its E-Enterprise suite, Oracle will bolster a new portal, wireless capabilities, business intelligence (BI), workflow features, new Business Objects for Java, and improved support for industry standards and competitive offerings. Oracle plans to introduce Wireless Internet self-service applications for non-PC devices in an upcoming release of its 11i Suite that will enable Read More...
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

crm oracle denver  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More...
CRM: Past, Present, and Future
Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service

crm oracle denver  representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future. Read More...
Oracle RightNow
Oracle RightNow Feedback Cloud Service is a feedback management software solution that @listens@ to the voice of the customer as it becomes available on the Web

crm oracle denver  RightNow Oracle RightNow Feedback Cloud Service is a feedback management software solution that “listens” to the voice of the customer as it becomes available on the Web, across social media, and in contact centers. The solution employs targeted feedback capture methodologies, a functionality that engages clients post-service. In addition, it allows for personalized messaging, audience targeting and segmentation, and emotion detection. The reports and dashboards represent customer feedback Read More...

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