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Documents related to » crm paper


What Makes a Good White Paper Good… (part two) » The TEC Blog
CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127)

CRM PAPER: how to write IT white papers, IT white paper audience, IT white paper language, IT White Papers, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-12-2007

IMS Reconciliation White Paper
Widespread acceptance of the principles in the Third Generation Partnership Project (3GPP) IP Multimedia Subsystem (IMS) is nearing a level that would indicate the communications industry is close to reaching a de facto convergence architecture. We look at similarities and differences between the MultiService Forum R2 (physical) architecture and the 3GPP R6 Core IMS functional architecture.

CRM PAPER: Respond Proactively TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises Economic Benefits of PLM-enabled Collaboration Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
7/21/2006 2:53:00 PM

Technical White Paper: iSCSI Boot
Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has long been one effective way of meeting those needs. However, what you might not know is that storage area network (SAN) booting with iSCSI connections can be even more effective in cutting costs and supplying information—and in providing greater security.

CRM PAPER: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
9/5/2007 11:53:00 AM

Material Yield System White Paper
Plastic suppliers require software systems that provide resources for multisite operations, including engineering, warehousing, and purchasing. However, most vendors solutions do not meet the specific needs of the plastics industry. IMPACT Encore solution gives plastics suppliers an encompassing solutoin that minimizes waste and streamlines process.

CRM PAPER: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
3/14/2006 10:45:00 AM

Industri-Matematik Posts 2Q00 Loss But Sells CRM
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM.

CRM PAPER: 2Q00 Loss But Sells CRM Industri-Matematik Posts 2Q00 Loss But Sells CRM Steve McVey - December 8, 1999 Read Comments Industri-Matematik Posts 2Q00 Loss But Sells CRM S. McVey - December 13th, 1999 Event Summary Stockholm-based supply chain execution (SCE) vendor Industri-Matematik recently reported results for its second fiscal quarter, which ended on October 31, 1999. Total revenues were $18.3 million, a decrease of 21% over the same quarter last year. License revenues accounted for just over $1.0
12/8/1999

CRM Analytics Brings More Profitability
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

CRM PAPER: CRM Analytics Brings More Profitability CRM Analytics Brings More Profitability Kevin Ramesan - December 21, 2002 Read Comments Business Process Automation Requires a Well-established Strategy. Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior. Today, analytical tools combined with existing CRM technologies open the door to improved customer knowledge and help designing the right target marketing activities. This may be missing
12/21/2002

CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

CRM PAPER: CRM Without Compromise: A Strategy for Profitable Growth CRM Without Compromise: A Strategy for Profitable Growth All companies want to increase revenues—and a solid customer relationship management (CRM) strategy can help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for
9/16/2011 3:56:00 PM

How a Paper and Packing Company Grew with a Scalable ERP System
How a Paper and Packing Company Grew with a Scalable ERP System. Search for Templates and Other Software to Delineate Your Assessment with a Scalable ERP System. Joshen Paper & Packaging needed to update its enterprise resource planning (ERP) distribution system. Joshen partnered with Vormittag Associates Inc. (VAI) and found a solution that consolidates its financial reporting and provides its sales team with real-time inventory information access. The result: faster inventory turnaround and order fulfillment—and to date, about 100 new clients in its customer base.

CRM PAPER: Solutions Providers , ERP CRM Software , Business Intelligence ERP , Inventory Module ERP , Inventory Management Freeware , Retail Inventory Management , Inventory Turnover , Supply Chain Management , Solution Scalability . Highlights Background &8226; Joshen offers 11,000+ products to 8,000+ North American stores, supermarkets and pharmacies &8226; The firm s growth strategy placed new demands on the ERP system Challenges &8226; Real-time order tracking and inventory management were vital to future
9/6/2007 10:35:00 AM

RTI s CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

CRM PAPER: RTI s CRM Applications Rivals The Major League Providers RTI s CRM Applications Rivals The Major League Providers Kevin Ramesan - August 15, 2003 Read Comments Event Summary Pursuing our focus on the mid-market CRM vendors, TEC has recently looked at RTI Software , provider of CustomerFirst , SalesFirst and WebFirst . The RTI CRM product line combines front office functionalities covering areas like services, marketing, development, and sales. Michael P. Mallen , Executive Vice President promotes the fact
8/15/2003

What is IFS Up To in the CRM Arena?!
On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation to acquire its division Exactium Ltd. The agreement also launches a global alliance between IFS and Pivotal that will result in Pivotal's sell-side eBusiness solutions being integrated with IFS enterprise applications, which will be marketed by IFS globally.

CRM PAPER: Up To in the CRM Arena?! What is IFS Up To in the CRM Arena?! P.J. Jakovljevic - May 16, 2000 Read Comments P.J. Jakovljevic - May 16, 2000 Event Summary On April 12, Industrial & Financial Systems, IFS AB, a Swedish business applications supplier, announced the signing of a definitive agreement for Pivotal Corporation to acquire Exactium Ltd. Exactium, based in Atlanta, GA, is a leading provider of eSelling solutions optimized for Internet and Microsoft standards and was acquired by IFS in 1998. The
5/16/2000

2011 Customer Relationship Management Buyer s Guide: Innovations in CRM
This buyer's guide reviews the latest innovations in customer relationship management (CRM), focusing on cloud, mobile, and social options, and provides several valuable CRM resources. Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

CRM PAPER: Buyer s Guide: Innovations in CRM 2011 Customer Relationship Management Buyer s Guide: Innovations in CRM Source: Technology Evaluation Centers Document Type: TEC Buyer s Guide Description: Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications
11/21/2011 12:00:00 PM


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