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How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

crm peoplesoft overview  Choose the Right Hosted CRM Solution for You In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market and a rundown of the general costs of various CRMs today, you'll be prepared to start looking for your new solution immediately. Source: InsideCRM Resources Related to How to Choose the Right Hosted CRM Solution for You : (Wikipedia) Read More

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm peoplesoft overview


Finance and Accounting Solutions Buyer’s Guide for Small to Medium Enterprises
For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit

crm peoplesoft overview  of marketing collateral. Additionally, CRM often has tools for account management, SFA, and opportunity or lead management, as well as self-service tools for customers and an e-commerce storefront builder. Financial Management Of all the ERP modules, the financials applications tend to be the most frequently utilized. Across the board, these include general ledger, accounts receivable and accounts payable, billing, and fixed asset management. Because many midmarket companies deploy ERP to support efforts Read More
The ERP Market 2001 And Beyond - Part 3: Rating The Vendors
We generally believe that, in the long run, market winners will be those vendors with an established large customer base and with huge financial and human

crm peoplesoft overview  Protracted lack of native CRM and e-Business products and dismally performing partnering agreements, Integration of recently acquired YouCentric CRM product. For more details, see J.D. Edwards' QUEST To End Its String Of Pyrrhic Victories and J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower?. Baan seems to have reversed its descent of 1999/2000 on the ERP ladder and is currently in a tight fight for the Fifth largest ERP vendor position owing to GEAC's beleaguered situation. Read More
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly

crm peoplesoft overview  Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within and between organizations. This is the Big Kahuna, the zero latency, fully transparent, 360 degree exposure that is the stuff systems integrators dream of. Is it here? Are the technologies mature enough? Simple Read More
Infor Strikes Again (at Long Last): Getting “Soft” While Flexing Its Muscles? - Part 2
Part 1 of this blog series analyzed Infor’s latest acquisition of SoftBrands Inc., a company with a somewhat complicated history and lineage, and formerly

crm peoplesoft overview  for customer relationship management (CRM) forums or LinkedIn for talent management. Or, what if they need some new functionality from their primary vendor, say, on-demand transportation management system (TMS) or sourcing/ supplier relationship management (SRM) ? To that end, new functionality that is separate from the ERP deployment—like Taleo or SuccessFactors for recruitment or employee performance management, LeanLogistics for TMS, or Ariba or Emptoris for sourcing—is procured and managed Read More
Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate

crm peoplesoft overview  Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. SageCRM vs. Oncontact CRM Hi, I’m Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Today's Showdown pits three leading customer relationship management (CRM) vendors’ solutions against each other in a head-to-head contest: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM . We hope you find this Vendor Showdown helpful Read More
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self

crm peoplesoft overview  with Senior Management and CRM Culture CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture Featured Author - Glen S. Petersen - October 22, 2004 Review In the previous article of this series (see Searching And Establishing The Business Parameters Of CRM ) it was established that customer relationship management (CRM) is an industry where the technology has outpaced the sophistication of the user community to properly utilize the tools; Read More
Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

crm peoplesoft overview  Epiphany Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer Read More
PeopleSoft Revamps World for Its Mid-Market
PeopleSoft's solutions within enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), enterprise portals

crm peoplesoft overview  to handle functions like CRM or sales force automation (SFA). The above vendors understand this market and have thus gained the market and mind share, and loyal customers. In addition to product offering, they have long heavily invested in recruiting, motivating, and supporting the value-added resellers (VARs) that service the segment. Thus, trying to sell simplified versions of mySAP Business Suite , PeopleSoft Enterprise/PeopleSoft EnterpriseOne or Oracle E-Business Suite , without a serious Read More
PeopleSoft Plays Hardball
No more a nice guy with PeopleSoft! Its strong Q4 2000 results and alleged string of wins over its direct competitors have stirred up some emotions and knee

crm peoplesoft overview  of integrating acquired Vantive CRM product within its flagship PeopleSoft 8 product suite and with the winding down of its ambitious and over two years long R&D endeavors. Look for possibly even a stronger bottom-line in the future if the company continues to succeed in attracting new deals. However, to put things in the right perspective, one should bear in mind that PeopleSoft's license revenue in 2000 was still 25% less than the corresponding revenue in 1998 (See Figure 2), back when the company was Read More
Battle Booty from Oracle's Victory Over PeopleSoft
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate recurring revenue sources, and new and

crm peoplesoft overview  (HCM); customer relationship management (CRM) and call center management; supplier relationship management (SRM); and in some areas of enterprise performance management (EPM). In addition to Oracle's strongholds in financial services, (such as retail banking), media, or high-tech manufacturing within larger enterprises, PeopleSoft has also been adept at selling to federal, state, and local governments; telecommunications; healthcare; financial and education institutions; and to the real estate sector and Read More
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

crm peoplesoft overview  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

crm peoplesoft overview  the Business Parameters of CRM In Search of a Charter Customer relationship management (CRM) represents a powerful and sophisticated set of software applications that are designed to leverage the efforts of customer-facing functions such as sales, marketing, and customer service. The CRM industry continues to flounder due to high costs and perceived high failure rates. Despite thousands of pages of analyst reports and hundreds of books written on the subject, the industry and the end user community Read More
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's

crm peoplesoft overview  Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II) Part I of this blog topic has revisited Agresso 's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships.  Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA , but the analysis of this potential merger deserves Read More
Agiline CRM
Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer

crm peoplesoft overview  CRM Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other f Read More
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