-
Abstract:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation
for the full CRM suite rollout early next year. (...)
Excerpt related to
crm plans:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company...
Published:
1999-11-17
-
Abstract:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. This agreement will allow Great Plains partners to sell a wide range of enterprise applications to
upper-midmarket organizations (...)
Excerpt related to
crm plans:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. ...
Published:
2000-10-03
-
Abstract:
The market should commend Infor’s attempt to combine business-specific solutions from a partner like IBM. If nothing else,
the fact that Infor can provide integrated and best-in-class offerings poises the vendor to become serious competition for
such giants as SAP and Oracle. (...)
Excerpt related to
crm plans:
The market should commend Infor’s attempt to combine business-specific solutions from a partner like IBM. If nothing else,
the fact that Infor can...
Published:
2008-07-07
-
Abstract:
Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention
issues, move forward with “green” and corporate social responsibility initiatives, and even has a viable new product version
to offer Baan users. (...)
Excerpt related to
crm plans:
Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention
issues, move forward w...
Published:
2008-07-02
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
crm plans:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
crm plans:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
-
Abstract:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list
of application offerings. In the last few years, in the (...)
Excerpt related to
crm plans:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in ...
Published:
2001-11-26
-
Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
crm plans:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
-
Abstract:
Broadbase continues its string of alliances and acquisitions by purchasing Servicesoft. The $645M purchase is a response
to the increasing demand for single vendor solutions for operational and analytical CRM applications. This news comes less
than four months after E.piphany bought Octane Software to (...)
Excerpt related to
crm plans:
Broadbase continues its string of alliances and acquisitions by purchasing Servicesoft. The $645M purchase is a response to
the increasing demand...
Published:
2000-10-05
-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
crm plans:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
-
Abstract:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM
market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors.
Find out how Onyx is staking its claim. (...)
Excerpt related to
crm plans:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market.
A strong custome...
Published:
2000-12-04
-
Abstract:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy
mosaic (...)
Excerpt related to
crm plans:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has...
Published:
2002-08-15
-
Abstract:
Despite its product's notable functional scope, Centive is committed to being the leader in on demand sales compensation
management. The vendor believes it now has sufficient resources to fund research and development, as well as business initiatives. (...)
Excerpt related to
crm plans:
Despite its product's notable functional scope, Centive is committed to being the leader in on demand sales compensation
management. The vendor be...
Published:
2007-05-09
-
Abstract:
In announcing their merger plans, Lawson and Intentia will not only have to grapple with the usual issues, but will have
to deal with the nuanced differences in their respective Java application endeavors. (...)
Excerpt related to
crm plans:
In announcing their merger plans, Lawson and Intentia will not only have to grapple with the usual issues, but will have to
deal with the nuanced ...
Published:
2005-10-08
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
crm plans:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
SSA GT has many times surprised even the biggest skeptics by turning around seemingly non-viable vantage products (which
iBaan and Ironside certainly are not) and/or ailing vendors (which Baan has been, and Ironworks will have likely become). (...)
Excerpt related to
crm plans:
SSA GT has many times surprised even the biggest skeptics by turning around seemingly non-viable vantage products (which iBaan
and Ironside certai...
Published:
2003-07-15
-
Abstract:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current
XA client base, which is the must for the long-term via (...)
Excerpt related to
crm plans:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives...
Published:
2001-10-08
-
Abstract:
The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product
and vendor must have been the install base and that is you. Showing interest and being vocal about your needs is your part
in keeping the relationship the way you want it. (...)
Excerpt related to
crm plans:
The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product and
vendor must have been...
Published:
2003-09-15
-
Abstract:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up its vertical offerings via a slew of focused appetizing acquisitions. While the last two quarters have seen
license revenue revive and profits, certain ongoing (...)
Excerpt related to
crm plans:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up ...
Published:
2003-11-06
-
Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm plans:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13