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ROFF
ROFF is born in 1996, out of the strong will to combine the experience of the best SAP consultants with an innovative perspective of customer relationship.The

crm portugal  the implementation of B2B, CRM, B2C, B2E, decision support systems and m-business solutions. In this scope, we present the expressive advantage of housing a team with a deep knowledge of the touch point between all these technologies, the Enterprise Resource Planning. Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm portugal


The Impact of Demand-Driven Technology in the SCM Market: IBS
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex and expensive business software

crm portugal  the Netherlands. The ASW CRM Sales and Marketing suite aims at supporting the entire customer acquisition life cycle from finding customers, keeping them interested, and getting to know them and nurturing the relationship. The solution does this through the following capabilities : target sales and marketing activities for improved return on investment (ROI); avoid customer call-backs' with instantly accessible customer records; manage the entire flow of incoming requests, including initiating returns; Read More
IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race
IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected

crm portugal  range covers applications for CRM and sales order management, distribution and warehousing, planning and forecasting, service management, manufacturing and production, supplier relationship and procurement management, financial management, BI and performance management, and integration and collaboration. It also offers human resource management (HRM) in many countries. Current development activities cover enhancements in the areas of project management and planning, accounts receivable (AR), credit Read More
Will Adonix Provide A Warmer Home To CIMPRO? Part Two: Market Impact
Contrary to most peer vendors, which started their ERP applications in the manufacturing space, Adonix first established a strong presence and functionality in

crm portugal  Its integrated manufacturing, distribution, CRM and accounting functionality may be a good fit for a wide range of manufacturers and distributors, as it fits multiple discrete and batch process manufacturing environments (which will particularly be bolstered with CIMPRO's assimilation in the future). It particularly has an impressive depth and breadth of distribution and order management functionality, such as its advanced pricing functionality that allows companies to create complex customized pricing Read More
Adonix Expands X3 And Its
Adonix often comes ahead of larger global players in terms of functional fit, pricing, and understanding of the local requirements in the distribution area.

crm portugal  into Adonix X3. New CRM functions help customers manage sales opportunities, sales contacts, and marketing campaigns. New customer service features are the ability to track repair parts, manage service calls, and maintain a knowledge repository to assist help desk personnel resolve customer issues. The Product Configuration module features a rules-based engine that allows building customized products to match customer's exacting requirements. Adonix believes that its product offering exhibits superior Read More
C2 CRM


crm portugal  CRM Read More
CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all

crm portugal  The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More
Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM


crm portugal  Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM Read More
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

crm portugal  Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? R. Garland - September 5, 2001 Introduction  There are a LOT of CRM vendors. If you count the pure-play Integrated CRM vendors and niche, or, fill-the-cracks vendors, there at least fifty from which to choose. Should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting Read More
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

crm portugal  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should Read More
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

crm portugal  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

crm portugal  CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative 8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. The Salesforce.com Foundation was created to apply the core strengths of salesforce.com to help organizations further their social mission, deepen their impact, and better the lives of those in Read More
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)
Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily

crm portugal  Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I) Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The protagonist of the story is Read More
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

crm portugal  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

crm portugal  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More

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