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Servigistics and MCA Solutions Join Forces on


crm predators  a customer relationship management (CRM) software provider.  The vendor has since expanded into many more alleys, such as being a platform provider ( Force.com and Heroku ), social enterprise ( Salesforce Chatter and Radian6 ), business data ( Data.com or formerly Jigsaw ), talent management ( Rypple ), etc.  But such success has not been repeated very often in the enterprise applications space. Dear readers, what are your comments, opinions, etc., on Servigistics’ ambitious strategy and the Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm predators


MATRAnet Converts Confusion to Cash
MATRAnet has added collaborative browsing to its customer relationship management product.

crm predators  niches as the huge CRM predators like Vantive and Siebel adapt their powerful existing applications to the Web. MATRAnet, which also has products for building storefronts, controlling Internet access by employees, traffic analysis, and security functions, is leveraging the resources of its parent company Aerospaciale MATRA to establish itself as a significant player in both CRM in particular and e-commerce in general. As a four-year-old company that has grown to 80 employees, it has developed a product Read More...
SaaS-ing the Manufacturing Opportunity
The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing

crm predators  to SAP's hybrid multi-tenant CRM On-Demand product and Oracle's multi-tenant Siebel CRM On Demand product, other good SaaS examples are Microsoft Windows Live , Microsoft Dynamics CRM Live , and Microsoft Office Live —all online counterparts to Microsoft applications that reside on personal computers (PCs). During its December 2006 Analyst Summit, SAP previewed a hosted service designed for businesses with less than 1,000 employees. With the product available on a hosted and managed basis only, each Read More...
Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side''
Should Baan and Ironside learn from their new senior sibling SSA GT how to consistently produce stellar financial results and profitability while proceeding

crm predators  ERP, customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) product lines as well as CAPS Logistics and the Enterprise Enabling Technologies (EET) unit, which was formed to provide interoperability solutions for Baan and non-Baan products alike. Baan will supposedly operate globally as the Baan division of the combined entity with dedicated sales, marketing, development, consulting, and support. Over the past three years Baan has made significant Read More...
Resurrection, Vitality And Perseverance Of Former ERP 'Goners' Part Three: Market Impact
By being back from edge of the cliff, on a comeback trail under rejuvenated management, and with pruned but also more viable product sets, these vendors have

crm predators  to include SCM and CRM capabilities. Services, support and training also consistently received high marks from customers in terms of quality and the feeling of true commitment to customer success. International companies further cited Ross's global capabilities, including both market coverage and localization, as unique benefits. The response would likely be similar for all other vendors in case, which are taking a sensible approach in bringing new products to market by creating solution sets that meet Read More...
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

crm predators  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

crm predators  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

crm predators  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More...
Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

crm predators  Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Event Summary According to the company's press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for penetrating into North America as well as the development of Read More...
Besieged By The CRM Throne Aspirants, King Siebel Delivers
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft

crm predators  By The CRM Throne Aspirants, King Siebel Delivers The Magic No.7 Part 2: Market Impact Besieged By The CRM Throne Aspirants, King Siebel Delivers The Magic No.7 Part 2: Market Impact P.J. Jakovljevic - December 28, 2001 Event Summary With the release of the following statement Siebel Systems, Inc. launched Siebel 7. On November 26, Siebel Systems, Inc. , the leading provider of customer-centric eBusiness applications software, shipped Siebel 7, the seventh major release of Siebel eBusiness Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

crm predators  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More...
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

crm predators  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More...
CRM for Manufacturing vs. Regular CRM
A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and

crm predators  for Manufacturing vs. Regular CRM A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with more information on these products. Why do Manufacturing Companies Need a Read More...
CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

crm predators  Solutions: Be the Customer CRM and Technological Solutions: Be the Customer R. Garland - June 22, 2001 Introduction  Be the bagel. It was a refrain I heard often in a metalworking shop class I took in one of my engineering classes back in college. The purpose of the class was for the students to both design and build an original device of their own creation, with the purpose of helping them understand that engineers can't work in a vacuum, and they need to understand the implications of their design Read More...
NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm predators  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More...

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