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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm predators


Servigistics and MCA Solutions Join Forces on


crm predators  a customer relationship management (CRM) software provider.  The vendor has since expanded into many more alleys, such as being a platform provider ( Force.com and Heroku ), social enterprise ( Salesforce Chatter and Radian6 ), business data ( Data.com or formerly Jigsaw ), talent management ( Rypple ), etc.  But such success has not been repeated very often in the enterprise applications space. Dear readers, what are your comments, opinions, etc., on Servigistics’ ambitious strategy and the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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