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A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

crm product technology  Having an SFA or CRM system in place has become the norm. Companies attempting to integrate sales process with automation can elevate their expectations to making the way they sell a competitive advantage. Consider the number of loss reports in which sales people cite price or product as the reason for losing. If product is to blame then the opportunity was never really qualified. For non commodity offerings, if price were the major variable, procurement could make vendor decisions. While almost never Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm product technology


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

crm product technology  | CRM Packages | CRM Product | CRM Products | CRM Program | CRM Programs | CRM Requirements | CRM Research | CRM Review | CRM Reviews | CRM Sales Force Automation | CRM Selection | CRM Service | CRM Services | CRM Software | CRM Software Application | CRM Software Solution | CRM Solution | CRM Solutions | CRM Strategies | CRM Strategy | CRM System | CRM Systems | CRM Technology | CRM Tools | CRM Vendors | CRM White Paper | CRM Workflow | CRM Workflow Assembly | CRM Workflow Change | CRM Workflow Examples Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

crm product technology  in a hierarchy. The CRM knowledge base (found at www.crmevaluation.com ) contains over 2,000 functional and technical criteria. Figure 1 illustrates the high level modules in the knowledge base. The Marketing Automation and Product Technology modules have been expanded to view the sub-modules. Expanding the sub-modules will reveal the end-level criteria that have vendor ratings. Figure 1 Each level in the knowledge base, including the end-level criteria, can be prioritized to allow the selection team to Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

crm product technology  If you provide a CRM product sold under the high-flying banner (not to mention the high price tag) aimed at addressing customer relationships, you should do a quick check to find out if you, too, are failing to remain true to the main tenets of your market. As the saying goes, If it quacks like a duck, has feathers and waddles ... Well, you know the rest. Bonnie L. Buchanan Bonnie L. Buchanan is operations and marketing member of Independence2, LLC, an Ohio-based start-up door hardware company. Over Read More...
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

crm product technology  business definitions across the CRM infrastructure - e-mail, Web system, call center, direct mail, data mart, campaign management and so on. Most organizations have sharply delineated business units around products versus the customer, resulting in wide rifts between sales, service, marketing and product lifecycle management. Why, for instance, should channel sales share leads with direct sales? Information technology (IT) departments bear the brunt of this departmentalization. Corporate executives, Read More...
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

crm product technology  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More...
Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM


crm product technology  Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM Read More...
Technology Advisors, Inc.
Technology Advisors is a leading business and technology consulting company specializing in the development of CRM strategies and technology solutions – on

crm product technology  in the development of CRM strategies and technology solutions – on-premise or cloud-based. With a deep knowledge of the leading CRM systems available today and a collaborative business solution approach, we can provide clients the best CRM, marketing automation, sales automation, customer support, call center, analytics, data migration, data integration, mobile or social solution. Technology Advisors enables organizations to achieve real business results from their CRM initiatives. We deliver Read More...
Premium Product Manager
Premium Product Manager solution helps organizations manage their sales and product information in a single database. All product information is consolidated

crm product technology  Product Manager Premium Product Manager solution helps organizations manage their sales and product information in a single database. All product information is consolidated on one platform, and the information made available in real time so it can be used in any output media or sales channel. Its features include data extraction, data import, data maintenance, traceability, and workflow management. Read More...
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

crm product technology  Forrester Wave: CRM Suites for Large Organizations, Q2 2010 In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More...
Engate Technology


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Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

crm product technology  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there's no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company's revenues and reduce its costs . And that's a pretty good combination during tough economic times. Find out more about why CRM is Read More...
Vanguard Technology
Vanguard Technology was established in 1998. Since then, Vanguard Technology has been focusing on the R@ D of enterprise HR management by using information

crm product technology   Read More...
S4 Technology Partners
S4 builds business applications utilizing a state-of-the-art BPMS (Business Process Management Suite) called Aura. We have experience in building Human

crm product technology   Read More...
SAP CRM
SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale

crm product technology  CRM SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More...

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