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Software Functionality Revealed in Detail
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 crm relationship management commuinity sweden


CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » crm relationship management commuinity sweden

Distribution One


Distribution One provides software solutions for wholesalers and distributors. The company's information management applications include functionality for: order entry accounts payable (A/P) accounts receivable (A/R) customer relationship management (CRM) inventory management point of sale (POS) general ledger (GL) purchasing sales analysis and many other modules To help customers transition from other software, Distribution One transfers items, customers, vendors, open accounts receivable, history, and other pertinent data. The company also provides on-site training. Distribution One's partners include IBM, Microsoft, and Progress Software. Distribution One is headquartered in Burlington, New Jersey (US), and has offices in Örebro, Sweden.

crm relationship management commuinity sweden  (A/R) customer relationship management (CRM) inventory management point of sale (POS) general ledger (GL) purchasing sales analysis and many other modules To help customers transition from other software, Distribution One transfers items, customers, vendors, open accounts receivable, history, and other pertinent data. The company also provides on-site training. Distribution One's partners include IBM, Microsoft, and Progress Software. Distribution One is headquartered in Burlington, New Jersey (US), and Read More

IFS Launches New Smartphone Apps


Mobile computing (mobility) has been the major theme of the ongoing IFS World Conference 2012 in Gothenburg, Sweden. Given that the sales of smartphones and tablets have recently exceeded the sales of PCs, this path of discussion is logical. IFS has embarked on the following three-step path to workforce mobilization: Reach—when people are out of office, reach them via notifications, reminders,

crm relationship management commuinity sweden  (HR), customer relationship management (CRM), ad-hoc reporting, enterprise application search, vehicle management, and IFS support services. Following on from the release of IFS Notify Me in April 2012, a cloud-based smartphone business app for the routine task of approving purchases, expense, and invoice approvals, IFS is now extending its offering for the mobile workforce with seven new apps. In addition, IFS is also releasing IFS Notify Me as the very first mobile app for Windows Phone and Windows 8. Read More

SuperOffice


SuperOffice solutions are delivered and implemented through subsidiaries, distributors, and value-added resellers (VARs) in Norway, Sweden, Denmark, Germany, the UK, Benelux, Austria, Switzerland, Italy, Spain, the Czech Republic, the US, Canada, Australia, and Japan. More than 11,000 companies use SuperOffice CRM solutions. In addition to providing software solutions, SuperOffice also delivers consulting services related to strategic customer relationship management (CRM) issues, implementation, integration, and user education. SuperOffice ASA is a publicly traded company, and is listed on the Oslo Stock Exchange. SuperOffice is headquartered in Oslo (Norway).

crm relationship management commuinity sweden  11,000 companies use SuperOffice CRM solutions. In addition to providing software solutions, SuperOffice also delivers consulting services related to strategic customer relationship management (CRM) issues, implementation, integration, and user education. SuperOffice ASA is a publicly traded company, and is listed on the Oslo Stock Exchange. SuperOffice is headquartered in Oslo (Norway). Read More

IFS Bucking the Trends - Part 1


IFS is a public business software company (listed on the Stockholm Stock Exchange) founded in 1983 with headquarters in Linkoping, Sweden and with US$362 million in revenues in 2009. The company develops, supplies, and implements IFS Applications, an integrated and component-based extended enterprise resource planning (ERP) suite built on service oriented architecture (SOA

crm relationship management commuinity sweden  ,  customer relationship management (CRM) ,  product lifecycle management (PLM) ,  business intelligence (BI) /corporate performance management (CPM),  enterprise asset management (EAM) , maintenance, repair, and overhaul (MRO), and projects (planning, accounting, and delivery). Make no mistake, IFS will not compete as a best-of-breed SCM, CRM, PLM, or BI solution, but these capabilities are more than adequate within the extended ERP context. The vendor remains focused on higher-growth, Read More

Do You Need a Content Management System?


Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business asset.

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Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

crm relationship management commuinity sweden  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

Understanding IBM Lotus Web Content Management Software


IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply business rules and processes to content, helping to ensure that specific information assets from across the enterprise are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features.

crm relationship management commuinity sweden  IBM,content management web,web content management,content delivery,web content management system,web content manager,content management site web,web content management site,web site content management,web content management software,web content management systems,web content management for,content authoring,cms web content management,free web content management Read More

SimplyDigi LMS for Learning Management Systems Product Certification Report


SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Unified Performance Management: The Key to Successful Performance Management


Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

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Pathways Materials Management, Financial Management


PDG Group Model 828

crm relationship management commuinity sweden   Read More

Performance Management Framework for Mobile Workforce Management and Field Service


Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization.

crm relationship management commuinity sweden  mobile workforce management,field service scheduling,field service optimization,services organizations,workforce sheduling optimization,ViryaNET,performance monitoring,performance management Read More

Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems


To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the pain points of all the departments in your organization. By asking the right questions of each department you’ll be able to develop your business case and create a persuasive analysis on the cost benefit for EDMS/ERMS.

crm relationship management commuinity sweden   Read More

Warehousing Management: Yard Management, Competitive Analysis, and Challenges


The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle, the pressure from the ERP intruders, and continued market consolidation exert fiscal pressure across the sector.

crm relationship management commuinity sweden  warehouse management solution,WMS,consolidation,inventory,enterprise resource planning,yard management system,YMS,transportation management system,TMS,supply chain execution,SCE,distribution center Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

crm relationship management commuinity sweden  Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More