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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm secrets of roi and tco


CRM Secrets of ROI and TCO
There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and

crm secrets of roi and tco  getting real value from CRM software.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory


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Analysis of Lawson Delivering New Retail Analytic Capabilities


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Globalization ROI Components


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In Search of Clarity: Unraveling the Complexities of Executive Decision Making


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The Pain and Gain of Integrated EDI Part One: The Pain of Integrated EDI


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Enterprise CRM Platform (ECP)


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