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Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...

... The new Microsoft Dynamics Live CRM service is offered only in the United States (US) and Canada, and is currently available to a limited number of customers ... blog.technologyevaluation.com/.../ - 50k - 2008-01-28

salesforce.com

... 1999. By 2000, the company had developed the first full online CRM service including customer support and marketing automation. In ... http://directory.technologyevaluation.com/profile.aspx?vid=9478 - 8k

Integrating Customer Relationship Management through Software As A ...

by Jim Berkowitz ... In fact, salesforce.com, the industry's leading on-demand CRM service, grew its new subscription sales by 84 percent in 2004 and they anticipate approximately ... http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_06_05_1.asp - 17k - 2005-12-06 Summary: The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very differen

Interelate: More on Tap Than Apps

by L. Talarico ... ASP, bundles applications and industry expertise in data analysis, database marketing, analytics, and CRM to deliver an analytical CRM service to its customers ... http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k - 2000-09-15 Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical CRM service offerings that promise to provide more value

Customer Relationship Management (CRM): Lawson M3 Customer Sales ...

... www.lawson.com/wcw.nsf/pub/MVX-CRM. Customer Relationship Management (CRM):Lawson M3 Customer Sales and Service by Lawson Software. ... http:/.../Customer-Relationship-Management-CRM/Lawson-Software-Lawson-M3-Customer-Sales-and-Service.html - 3k - 2009-11-18

Customer Relationship Management (CRM): Neocase CRM by Neocase ...

... By combining all of the functionality of Microsoft Dynamics 4.0 sales and marketing with Neocase Customer Service, Neocase CRM can help employees make sales ... http:/.../software/500-24561/Customer-Relationship-Management-CRM/Neocase-Software-Neocase-CRM.html - 5k - 2009-11-18

AGPL v3 Touches Web Services » The TEC Blog

... As a Web-based service, the companies providing their own CRM service with the application aren’t required to release their modifications back to the ... blog.technologyevaluation.com/blog/2007/11/20/agpl-v3-touches-web-services/ - 39k - 2007-11-20

Customer Relationship Management (CRM): Metrix by Metrix LLC

... Customer Relationship Management (CRM):Metrix by Metrix LLC. Based in Waukesha, Wisconsin (US), Metrix LLC has been building service management software since ... http:/.../software/500-21178/Customer-Relationship-Management-CRM/Metrix-LLC-Metrix.html - 3k - 2009-11-18

CRM Buzzwords and Trends for 2009 » The TEC Blog

... In the service sector, mobile CRM has become a big priority, as it provides the ability for sales people in the field to access and update CRM information ... blog.technologyevaluation.com/blog/2008/12/09/crm-buzzwords-and-trends-for-2009/ - 47k - 2008-12-09

Bolstering the Call Center with Service Resolution Management ...

by P.J. Jakovljevic ... management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). ... http:/.../Research/ResearchHighlights/CRM/2009/09/research_notes/TU_CR_PJ_09_04_09_1.asp - 19k - 2009-09-04 Summary: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.