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Selecting PLM Software Solutions Vendors Part 3 - A Timesaving Solution
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution

crm solution ratings  technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM (Product Lifecycle Management) software, but there are some key differences that need to be recognized. In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to pinpoint the right Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » crm solution ratings


On-time Product Delivery and Customer Satisfaction
Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system

crm solution ratings  “Although we won’t implement CRM for some time, we wanted it to be an integral part of the solution so we wouldn’t have to deal with middleware or interfaces between different solutions. For a midsize company like ours, it’s an advantage to be dealing with only one vendor who is managing the whole product, and we’re able to do that with SAP.” “A key metric for us is being able to effectively manage relationships with our customers, and delivering equipment to the customer efficiently is Read More...
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part III)
Part II of this blog topic analyzed Epicor's forays into the attractive retail sector via the CRS Retail acquisition two years ago. Most recently, with the

crm solution ratings  outbound marketing solution, Infor CRM Epiphany Outbound Marketing 7.1 , with retail-specific enhancements, as well as key, retail-specific enhancements to Infor HCM Workforce Management , formerly named Workbrain . Further, Standard & Poor's Ratings Services recently affirmed its 'BB-' corporate credit rating on Epicor, and revised the outlook to negative from stable reflecting the company's increased pro forma leverage associated with its acquisition of NSB. This decision reflected the increased amount Read More...
A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality

crm solution ratings  This area of a CRM solution focuses on managing sales opportunities and processes. It provides the features and functionality to define, implement, manage, and execute one or more sales cycles, based on individual opportunity types. This allows users of Surado CRM to configure the system to better fit their unique needs rather than having to conform to a generic sales cycle supplied by the system. The module includes the basics: contact information, correspondence, opportunity and forecasting data, Read More...
Welcome to BI Showdown: Oracle Hyperion System 9 vs. Microsoft ProClarity vs. Exact Business Analytics
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Vendor Showdowns. Today's

crm solution ratings  to BI and ERP, CRM, or HRM. Oracle's acquisition of Hyperion expands its BI solution to include a full BPM suite. The corporate goal is to offer a fully integrated, end-to-end BI and performance management solution to organizations. Aside from an increase in market share and penetration into key competitors' space, Oracle's hope is to compete with other leading BI vendors in the market. Customers using other Oracle applications with the goal of expansion to include BI cannot assume that seamless Read More...
APOS Location Intelligence Solution
The APOS Location Intelligence Solution joins business intelligence (BI) to geospatial intelligence. It lets information consumers see information in its

crm solution ratings  Location Intelligence Solution The APOS Location Intelligence Solution joins business intelligence (BI) to geospatial intelligence. It lets information consumers see information in its geospatial context, helping them comprehend and communicate more effectively, and helping them reach informed decisions more quickly. Location intelligence creates greater speed to insight, and thus greater competitive advantage. Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

crm solution ratings  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, Read More...
CRM-A Real Challenge
Customer relationship management (CRM) should not be viewed as an information technology (IT) tool but as a strategic enabler for organization-wide impact. This

crm solution ratings  recommendations for developing a CRM strategy and value proposition to avoid an implementation falling short of expectations. Read More...
2011 ERP Buyer's Guide: Showcase Your Solution
Get your ERP solution showcased in the TEC 2011 ERP Buyer's Guide for medium and large manufacturers.

crm solution ratings  ERP Buyer's Guide: Showcase Your Solution 2011 ERP Buyer's Guide: Showcase Your Solution Get your ERP solution showcased in the TEC 2011 ERP Buyer's Guide for medium and large manufacturers. It's your chance to get your sales message in front of thousands of decision-makers who have demonstrated an interest in buying an ERP solution. TEC's ERP Buyer's Guide will reach a large community of ERP buyers-and you can put the spotlight on your solution. It will also be promoted to 2.2 million TEC members and Read More...
Xperia Executiv Solution Series
The Xperia EXECUTIV Solution Series takes an evolutionary step beyond helping your company run business better, by providing a flexible, targeted approach to

crm solution ratings  Executiv Solution Series The Xperia EXECUTIV Solution Series takes an evolutionary step beyond helping your company run business better, by providing a flexible, targeted approach to solving the most critical issues impacting companies today. Years of customer-driven development have produced an extensive base of functionalities, proven to provide exceptional value and to enable companies to optimize operations and maintain profitability. Xperia matches the exact set of functionalities required to Read More...
TEC 2013 CRM Buyer's Guide for Medium and Large Enterprises
Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with

crm solution ratings  2013 CRM Buyer's Guide for Medium and Large Enterprises Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with new tools for building and measuring relationships. In the 2013 TEC CRM Buyer’s Guide, analyst Raluca Druta walks you through the latest CRM developments and looks at how trends like customer experience management, mobility, and social media integration are changing the way companies do Read More...
CRM Your Salespeople Will Love
Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

crm solution ratings  you can get a CRM system your salespeople will actually embrace—one that lets them work at peak performance—so they can bring in the new accounts, extra orders, and product upsells your organization needs and wants. Find out which new CRM solutions are best for your company. Simply visit TEC's CRM Evaluation Center to compare a new generation of CRM solutions based on your company's special requirements: your budget, industry, business model, geographical markets, IT platform, etc. Compare up to 50 Read More...
Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm solution ratings  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More...
TEC 2011 CRM Buyer's Guide
The new TEC 2011 CRM Buyer's Guide makes it easy.

crm solution ratings  2011 CRM Buyer's Guide Want to know all about the dramatic changes in customer relationship management (CRM) software and how it impacts the way companies are doing business? The new TEC 2011 CRM Buyer's Guide makes it easy. Get the inside story on CRM innovation in cloud computing mobile CRM social CRM extended CRM functionality You'll learn about the benefits and drawbacks of the biggest trends in CRM. And how the latest CRM technology can make your company more profitable and competitive. The latest Read More...

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