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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm specification


5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM
Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem

crm specification  Demands CRM Products | CRM Specification | CRM Whitepapers | on Premise CRM | CRM Marketing Automation | Sales Organization | Sale Organisation | CRM Software Integration | CRM Automation Sales | CRM Customer Service | Sales Ecostystem | CRM Management Software | Sales Organization Automation and Marketing | Salespeople | Best CRM Software | CRM Financial Services | Sales Efficiency | CRM Technology | CRM ROI Business Cases | CRM Company | CRM Business | CRM Industry | Sales Organization Software |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

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Quote-to-order: The Major Players in the Manufacturing Arena


The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.

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Application Outsourcing, BPO, eBusiness and TeamSourcing


Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development, enhancements, maintenance, integration, and technology transformation.BPO is an end-to-end solution for key verticals such as financial services and banking, healthcare, insurance, and retail.With TeamSourcing, Syntel provides professional IT consulting services directly to customers. TeamSourcing services include systems specification, design, development, implementation and maintenance of complex IT Applications involving diverse computer hardware, software, data, and networking technologies and practices.Syntel's eBusiness services focus on business-to-business (B2B), customer relationship management (CRM), data warehousing, enterprise resource planning (ERP), enterprise application integration (EAI), web, and wireless solutions.  

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Microsoft says OLE for Data Mining: Is it Bull?


Microsoft released a new version of OLE DB (Object Linking and Embedding Database, based on Microsoft’s Component Object Model or COM) which supports a proprietary data mining specification. It is purported to extend the Structured Query Language (SQL) to allow easier and faster incorporation of data mining queries into existing data warehouse solutions.

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TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

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Enterprise On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

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Oncontact CRM


Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.  

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SMB Team On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

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Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

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