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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm system decision


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) Software Evaluation Report

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

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TEC Launches a New Decision Support System: jDICE (just Decide-Ignore [Your Idiot] Customers and Employees)


Montreal, QC — April 1, 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation, has released a new decision support system for pragmatic decision makers who already know what’s most important for their company: jDICE™ (just Decide—Ignore [Your Idiot] Customers and Employees). After all, why should you worry about customers or employees when

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CRM Secrets of ROI and TCO


There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software.

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Tying the Shop Floor to the ERP System


Enterprise resource planning (ERP) on the shop floor is critical. High-performing manufacturers have found that full integration of real-time operational data collected from the shop floor to the top floor is key to reducing costs, streamlining operations, and improving customer satisfaction. Learn how integrated ERP brings manufacturers improved quality, increased production throughput, less scrap, and other benefits.

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Complexity, Decision Making, and Big Data


The technology market is giving significant attention to big data and analytics as a way to provide insight for decision support, but how far along is the adoption of these technologies across manufacturing organizations? This white paper looks at the results of a 2013 survey by Aberdeen examining the analytics and big data activities of manufacturers, Including time-sensitive, complex decision making and decision making challenges and capabilities.

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Open System, Inc


Open Systems was founded in 1976 on the premise of delivering powerful accounting software solutions to small and mid-market customers. Throughout its 25+ years, Open Systems has partnered with thousands of independent resellers, consultants and developers in order to deliver accounting software solutions to over 250,000 small, growing, and mid-market software users.

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Industry Expert's Guide to Buying a Business Phone System


Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

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10 Mistakes to Avoid When Buying a Business Phone System


10 Mistakes to Avoid When Buying a Business Phone System. Here are 10 common mistakes buyers make when purchasing a new phone system and how to av...

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Hyperion System 9


Hyperion System 9 is a flexible business performance management (BPM) system integrating a modular suite of financial management applications with the most comprehensive business intelligence (BI) capabilities for reporting and analysis. It increases user productivity, lowers cost of ownership, and reduces business risk. Hyperion System 9 BI+ is the industry’s most comprehensive BI platform, and supports all types of reporting and analysis through a personalized, intuitive, and interactive thin-client workspace. Hyperion System 9 Applications+ is a modular suite of integrated financial software management applications for managers, analysts, and executives who need to gain visibility into performance, improve forecast accuracy, and respond to changing market conditions. Hyperion System 9 Data Management Services is a family of products for managing financial and operational data, metadata, master data, and financial data quality associated with BPM deployments. It is the enabling data infrastructure layer that allows organizations to align data governance and BPM strategies and manage all forms of BPM information. Hyperion System 9 Data Management Services empowers business users to take part in managing their information, while enabling IT organizations to manage processes and enforce business policies. Hyperion System 9 Foundation Services makes it easy to manage, scale, and deploy BPM across all departments, applications, business units, and locations.

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8 Rules for Investing in a New Accounting System


Find out if your current system is a drag on your company in Eight Rules for Investing in a New Accounting System.

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