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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm system pr sentation ppt


Creating Competitive Advantage in Growing and Mid-sized Businesses with Business Intelligence
Business intelligence (BI) is not only an imperative for big companies. Growing and midsized organizations also require visibility into all aspects of the

crm system pr sentation ppt  consider the following: Your CRM program gives you a list of new customers sold to in the last quarter but you can’t tell exactly which items they bought. You cannot ascertain how many new customers bought your new product in red vs. gold last quarter nor how much revenue you received per customer. Your warehouse management program tell your how many widgets you have in stock but you can’t run a report to amalgamate the shelving of new stock vs. the re-stocking of returns. Your sales team creates

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


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Oncontact CRM


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Is It Time for a New ERP System? How to Evaluate the Effectiveness of Your ERP System


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The Real Challenge of CRM: Employee Buy-In


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