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Abstract:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider
to the apparel, footwear, and textile industries. (...)
Excerpt related to
crm systems compared:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announce...
Published:
2000-04-20
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Abstract:
The BI market is ripe for consolidation, but not necessarily for the reason of capturing the scarce remaining market share
like in the ERP case, but more likely for the reasons of garnering the most complete CPM portfolio. (...)
Excerpt related to
crm systems compared:
The BI market is ripe for consolidation, but not necessarily for the reason of capturing the scarce remaining market share
like in the ERP case, b...
Published:
2003-08-09
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Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
crm systems compared:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
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Abstract:
Baan might be showing us that miracles are still possible. Will in 2001 the market witness the textbook-case of turning around
the previously badly mismanaged company? (...)
Excerpt related to
crm systems compared:
Baan might be showing us that miracles are still possible. Will in 2001 the market witness the textbook-case of turning around
the previously badl...
Published:
2001-07-02
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Abstract:
P.J. Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship management
(CRM) portfolios. Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming
up its enterprise resource planning (ER (...)
Excerpt related to
crm systems compared:
PJ Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship
management (CRM) portfolio...
Published:
2011-05-13
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Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
crm systems compared:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
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Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
crm systems compared:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
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Abstract:
PeopleSoft announced financial results and major highlights for the quarter ended March 31. (...)
Excerpt related to
crm systems compared:
PeopleSoft announced financial results and major highlights for the quarter ended March 31.
Published:
2000-06-01
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Abstract:
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM)
software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance
testing involves three basic flavors: user acceptance, o (...)
Excerpt related to
crm systems compared:
... be useful in testing, but is a clumsy and blunt tool compared with well ...
CRM systems with a global customer base may need twenty-four hour availability, and it ...
Published:
2004-10-13
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Abstract:
By continuing to grow faster than many others, and by even reverting to profits, IFS has been defending the pride of quite
beleaguered Tier 2 & 3 applications vendors. However, the bigger vendors will sell their aspirations dearly, and IFS still
has a long way to go to achieve full-fledged credibility in (...)
Excerpt related to
crm systems compared:
By continuing to grow faster than many others, and by even reverting to profits, IFS has been defending the pride of quite
beleaguered Tier 2 & 3 ...
Published:
2001-09-28
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Abstract:
Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small
and midsize specialty retail businesses. Released in 2005, Microsoft Point of Sale has enabled Microsoft to further penetrate
the retail market. (...)
Excerpt related to
crm systems compared:
Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small
and midsize specialty...
Published:
2006-08-31
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Abstract:
Oracle seems to have been trying hard to find a magic formula to ramp up its declining applications revenue. Targeting the
lower end of the market with the simplicity hymn might be a part of the solution - provided that the approach is well tuned. (...)
Excerpt related to
crm systems compared:
Oracle seems to have been trying hard to find a magic formula to ramp up its declining applications revenue. Targeting the
lower end of the market...
Published:
2001-07-10
-
Excerpt related to
crm systems compared:
... possible, however: sales order info can be uploaded to CRM host. ...
Web-based systems can be accessed 24/7. ... option tends to be more costly over time compared
to an ...
Published:
2008-05-12
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Abstract:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional
enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable
and supposedly more relevant CRM and e-commerce activity. (...)
Excerpt related to
crm systems compared:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise
resource plann...
Published:
2004-04-05
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Abstract:
While an increasing demand for services and incremental purchases of new extended-ERP functionality from existing client
base, with a modest ooze of new accounts and even a notable influx of new accounts for distinguished some, may not put the
revitalized former ERP losers back on top of the enterprise a (...)
Excerpt related to
crm systems compared:
While an increasing demand for services and incremental purchases of new extended-ERP functionality from existing client base,
with a modest ooze ...
Published:
2003-03-20
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Abstract:
Advanced planning and optimization makes supply chain systems cost effective. It is the brain of the supply chain because
it works on top of all other software tools that plan, monitor, and control supply chain activities and control them. (...)
Excerpt related to
crm systems compared:
Advanced planning and optimization makes supply chain systems cost effective. It is the brain of the supply chain because
it works on top of all o...
Published:
2005-08-20
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Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm systems compared:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed
buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the
buy cycle to deliver value and begin an influential on (...)
Excerpt related to
crm systems compared:
Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed
buyers delay sales...
Published:
2006-03-30
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Abstract:
Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to
crm systems compared:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published:
2011-09-08
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Abstract:
For a longer time than most of its competitors, Oracle seemed to have defied a global economic slowdown. The 64,000 dollar
question is whether Oracle’s tamed results are completely attributable to the slowing economy, or do the problems run deeper. (...)
Excerpt related to
crm systems compared:
For a longer time than most of its competitors, Oracle seemed to have defied a global economic slowdown. The 64000 dollar
question is whether Ora...
Published:
2001-04-16