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Research Note: CRM Technology Value Matrix-First Half 2012
Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as

crm technology vendors  Note: CRM Technology Value Matrix-First Half 2012 Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as social collaboration, mobile access, and analytics. In turn, vendors are accelerating the pace of upgrades and new functionality delivery. The Technology Value Matrix evaluates the usability and functionality of solutions that support sales, marketing, and customer service. Get details. BEGINLYX5 Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » crm technology vendors


Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

crm technology vendors  minute session at a CRM conference and you'll realize how immature, complicated, and confusing the EAI marketplace still is. He'll talk to you about four different types of EAI (Data level, Application interface level, Method level, and User Interface level); he'll tell you that EAI is expensive; and he'll explain why the existing EAI methods fall short of their promises (security issues; non-real-time data transfer; customer coding requirements, among other issues). As an aside, for in-depth Read More...
CRM Vendors Cash In On The Financial Services Industry
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this

crm technology vendors  will broaden Siebel's operational CRM offerings for financial organizations. In a recent press release Siebel indicated that Janna technology would be a fully integrated part of Siebel Financial Services 2001, which will be commercially available sometime next summer. E.piphany E.piphany, Inc. (Nasdaq: EPNY) recently partnered with Deloitte Consulting to deliver industry specific applications for customer analytics and campaign management. Deloitte will develop and implement E.piphany applications Read More...
A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

crm technology vendors  and implementation essentials of CRM & SFA solutions : Customer Relationship Management (CRM) (Wikipedia) Sales Force Automation (SFA) (Wikipedia) A guide to the benefits, technology and implementation essentials of CRM & SFA solutions Sales Process is also known as : Sales Process Automation , Sales Process Best Practices , Sales Process Consulting , Sales Process Definition , Sales Process Development , Sales Process Documentation , Sales Process Guide , Sales Process Implementation , Sales Process Read More...
Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D

crm technology vendors  as ERP, SCM and CRM applications individually improve to collaborate better, other technology components might also come into play to enhance the level of collaboration. In addition to e-procurement and private trade exchanges (PTXs), one of these could be the pricing and revenue optimization technology, which extracts data from both ERP and CRM applications to, e.g., determine the best prices to quote and the best promotions to apply in every particular case. Product lifecycle management (PLM) is Read More...
Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer

crm technology vendors  and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More...
SYSPRO CRM
SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are

crm technology vendors  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

crm technology vendors  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More...
Lakeview Technology Inc.
Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrangesystem. The company's flagship

crm technology vendors  Technology Inc. Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrange system. The company's flagship product suite, MIMIX(r), maintains a real-time copy of a production system's databases and objects on a hot backup. In the event of a planned or unplanned production system outage, MIMIX can switch users to the backup within seconds. The vendor addresses such issues as high availability, continuous operations, disaster Read More...
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm technology vendors  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

crm technology vendors  help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You'll learn about CRM from all the key angles: strategy, challenges, framework, and execution—along with tips and best practices for every step along the way. You'll also find out about the critical Read More...
SOFTWARE TECHNOLOGY LIMITED
Software Technology Limited (Softech) is a Trinidad and Tobago-based private company that was formed in July 1991, to develop a Payroll and Human Resource

crm technology vendors  TECHNOLOGY LIMITED Software Technology Limited (Softech) is a Trinidad and Tobago-based private company that was formed in July 1991, to develop a Payroll and Human Resource Management application – HRplus Anywhere, now renamed HRplus Everywhere. Since then Software Technology Limited has developed into one of the leading providers of HR and Payroll in Trinidad and Tobago and the wider Caribbean. To date, Softech has many customers spread over eight (9) countries – Barbados, Belize, Dominica, Read More...
Linkage Technology (Group) Co., Ltd.
Linkage Technology (Group) Co., Ltd. was founded in 1997 and is one of the largest software enterprises in China. Linkage provides application software

crm technology vendors  Technology (Group) Co., Ltd. Linkage Technology (Group) Co., Ltd. was founded in 1997 and is one of the largest software enterprises in China. Linkage provides application software development, system integration, and network equipment manufacturing services in the electronic and information industry. The company has helped major organizations to implement tax systems, broadband networks, and finance networks. It also provides outsourcing for application development, maintenance, and reengineering, Read More...

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