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CRM: The Essential Guide
Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing processes and implementing a customer

crm the essential guide  capabilities. Find out key CRM principles, and how to best mitigate the cost of CRM implementation. Read More...

YOur CRM Solution in Our 2011 CRM Buyer's Guide
Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

crm the essential guide  companies that have evaluated CRM software on the TEC site in the last 12 months—being in the TEC CRM Buyer's Guide may be your best way to develop new business in 2011. (Apply for listing here ) Showcase your solution(s) in this essential CRM guide, which includes a state of the market analysis, an overview of vendor solutions, vendor case studies and thought leadership briefs, and a detailed vendor directory. Find out about listing and sponsorship options To learn more about sponsorship Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm the essential guide


8 Essential CRM Best Practices-an Executive Guide
In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

crm the essential guide  the door, shouldn't your CRM system contain all the proven CRM best practices ? Can you afford to have less than the best when it comes to dealing with your customers? In this informative white paper, 8 Essential CRM Best Practices—An Executive Guide , you'll discover the eight key elements of highly successful CRM systems—laid out for you in clear, straightforward language. So whether you're looking for a new CRM system or want to upgrade or improve your current one, you'll know what it takes to get Read More...
The Essential Components of Quote-to-order Application Suites
Modern quote-to-order suites provide customers and suppliers access to design, planning, and material data. This enables users to proactively understand various

crm the essential guide  and calculations. Any sound CRM strategy revolves around clear communication with the customer—knowing what the customer wants, when he or she wants it, and what price is acceptable to both parties. Configurators have long been available for “internal use” by highly trained personnel, but the newest generation of online configurators is “customer-focused” and developed first and foremost to meet the needs of customers when purchasing products. Thus, configurators are crucial to the sell side of Read More...
CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all

crm the essential guide  quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More...
The Innovator’s Toolbox: Empowering the Next Wave of Difference Makers
The need for innovation is gaining prominence on the executive agenda. But, just how do organizations identify the most promising ideas and translate these

crm the essential guide  Innovator’s Toolbox: Empowering the Next Wave of Difference Makers The need for innovation is gaining prominence on the executive agenda. But, just how do organizations identify the most promising ideas and translate these ideas into successful products? Learn the answer to this question by examining how leading companies empower their innovators with tools and strategies that allow them to leverage ideas and knowledge to develop a steady stream of new and profitable products. Read More...
Drink-IT, the Ideal Solution for the Efficient Reorganization of the Norwegian Mack Brewery


crm the essential guide  IT, the Ideal Solution for the Efficient Reorganization of the Norwegian Mack Brewery Read More...
The Changing Face of the Holiday Season
It seems that Santa will need to relocate to China! When traveling abroad (with the exception of low wage countries) it is becoming increasingly difficult to

crm the essential guide  Changing Face of the Holiday Season Introduction I hate to be a Grinch, but ... aren't the holidays getting more advance notice each year? This is a global phenomenon—on a recent trip to Germany I found the stores bedecked with holiday fare, and this was only October!!! Even the duty free stores at the airport are getting in on the act with Holiday packaging and promotions. Yes, I admit it—I fell into the trap! Who can resist a singing reindeer—especially when the song is in German! And now for th Read More...
The Power to Get Sales Leads into the Hands of the Right Salespeople Quickly and Efficiently
Manufacturers and service companies are facing a blackhole in sales lead management: costing sales. By using a workflow for lead and opportunity management

crm the essential guide  Power to Get Sales Leads into the Hands of the Right Salespeople Quickly and Efficiently Manufacturers and service companies are facing a blackhole in sales lead management: costing sales. By using a workflow for lead and opportunity management, that efficiently routing and tracking sales, sales efficiency will increase and produce a bigger pipeline, and more sales will be closed. Read More...
PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. While Wall Street praises the

crm the essential guide  change the paradigm of CRM and propel it to the forefront of the industry. PeopleSoft 8 CRM's pure Internet technology should allow for universal access from any Web device, anywhere in the world, at any time, while the embedded business analytics should provide real-time insight into critical business processes. The support for multiple platforms brings a true collaborative spirit to the enterprise, integrating business processes between applications inside and outside enterprise boundaries. Connecting Read More...
Moving to the Cloud: Understanding the Total Cost of Ownership
In Moving to the Cloud: Understanding the Total Cost of Ownership, you'll learn about the hard and soft costs associated with both cloud-based and ...

crm the essential guide  to the Cloud: Understanding the Total Cost of Ownership Moving to the Cloud: Understanding the Total Cost of Ownership Thinking of cloud computing for some or all of your company's IT needs? Before you commit to anything, make sure you know the total cost of ownership (TCO) of cloud-based solutions. In Moving to the Cloud: Understanding the Total Cost of Ownership , you'll learn about the hard and soft costs associated with both cloud-based and on-premise software—so that you can determine which ma Read More...
Now the Minnows are Eating the Minnows
In a transaction valued at approximately $15 million, DataMirror Corporation has announced that it has completed the acquisition of assets and assumption of

crm the essential guide  the Minnows are Eating the Minnows Now the Minnows are Eating the Minnows M. Reed - October 19, 2000 Event Summary In a transaction valued at approximately $15 million, small by most standards in the software industry, DataMirror Corporation (TSE: DMC) has completed the acquisition of assets and assumption of certain liabilities of Constellar Corporation. Both companies have been small niche players in the data warehousing market, Constellar being almost exclusively Oracle-based, and DataMirror Read More...
Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

crm the essential guide  for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the impl Read More...

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