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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm travel and transportation

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Transportation Management Systems

Transportation management systems should provide the basic components of a shared information system to support collaboration, rates, routes, roles, transaction sets, documents, and information exchanged to facilitate the booking, execution, and settlement of transportation movements. 

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Documents related to » crm travel and transportation

CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

crm travel and transportation  relationship management (CRM) (Wikipedia) CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know Customer relationship management (CRM) is also known as : Customer Intelligence , Customer Service , Consumer Relationship System , Business Intelligence , Client Relationship Management , Enterprise Relationship Management , Consumer Relationship System , Employee Experience Management , Customer Experience , Customer Experience Management , Service System , Relationship Read More

TEC Research Analyst Round Table: Software-as-a-Service (SaaS)


Software-as-a-service (SaaS): friend or foe? SaaS—also known as on-demand or hosted applications—is becoming more and more popular in a number of enterprise application areas and quickly changing the minds of many a skeptic. SaaS is changing the way organizations pay for, implement, and run their software applications. Unlike traditional applications, which are paid for up front and installed on

crm travel and transportation  SaaS model. Nowadays, most CRM vendors offer SaaS, and more and more customers are choosing to use it. For CRM, having SaaS versus on-premise can be compared to sending a letter through the postal service versus sending an e-mail through the Internet. The letter takes longer, it’s more expensive, and no more secure than the e-mail. Of course, there are some concerns related to SaaS for CRM, but they are no greater than those of an on-premise model. These include downtime and security (data can also be Read More

Recruiting Trends: 4 Methods for Finding the Right Talent


When it comes to finding the right talent, today’s organizations have plenty of options. With the increasing popularity of social networking, however, companies are moving away from traditional hiring processes and opting for more technologically driven methods. Here are four of the more popular recruiting trends and some of the vendors that offer solutions, apps, or services in each of these

crm travel and transportation  and candidate relationship management (CRM) application that helps companies find relevant talent through employee referrals, social networks, and the Web. SelectMinds —SelectMinds social recruiting and community management solutions automate the referral process while leveraging the social connections of a company’s current and former employees. The Resumator —The Resumator is deeply integrated with social networks, using social recruiting tools that make it easy for companies to broadcast job Read More

Customer Relationship Management: Evolution, Not Revolution


Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

crm travel and transportation  number of services provided, CRM can allow companies to bundle their services, thereby reducing cost as well as preserving an evermore fickle client base. Travel and transportation Among the many industry-specific functions of this CRM solution, automated campaign management and SFA can help businesses consolidate client data and improve passenger experiences. As a result, increased productivity, higher traffic volumes, and reduced costs become the benefits for this sector. Health care and pharmaceutical Read More

Interview with Joe Cowan


"Manugistics is not a software company." This was among many of the interesting statements that Joe Cowan shared in our interview during Manugistics user conference, Envision 2005, in Atlanta, GA.

crm travel and transportation  they''re going to sell CRM software. And you know what? They are not going to really help that customer get the real value out of it. Somebody else is going to have to be that knowledge broker that gets the real value and results out of the software. But I think customers want results. If you look at this entire learning cycle we''ve gone through, we know that customers really want results. Honesty and integrity are needed back in the software market. That''s our foundation, because when we walk in and make Read More

How ERP and CRM Solutions Can Save You Money


Simply visit microsoft's dynamics ERP and CRM resource center to find out how microsoft dynamics can help your business prosper in a difficult econ...

crm travel and transportation  ERP and CRM Solutions Can Save You Money Business people want to know: What can I do to help my company save money during this economic downturn? How can I make business better? Perhaps you are asking the very same questions. One thing that''s worked for many small and midsized companies is to use Microsoft Dynamics ERP and CRM software. It''s enabled them to increase their companies'' efficiencies, reduce their costs, and strengthen and grow their businesses—all during tough economic times. And you Read More

YOur CRM Solution in Our 2011 CRM Buyer's Guide


Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

crm travel and transportation  CRM Solution in Our 2011 CRM Buyer''s Guide YOur CRM Solution in Our 2011 CRM Buyer''s Guide Here''s your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer''s Guide*. Don''t miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More

How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

crm travel and transportation  to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. NetSuite CRM+ offers powerful customer relationship management (CRM) with sales force and marketing automation, built-in order management, customer service and support, incentive compensation management and analytics. Source : NetSuite Resources Related to How to Choose a Hosted CRM Application Read More

Transportation & shipping management system


Transportation and third-party logistics providers have become embedded in the new economy of the last decade. As a result, unprecedented industry growth and consolidation has driven 3PL providers to find even more efficient and effective processes for running the enterprise, while at the same time managing an explosion in the proliferation of services delivered to customers. In recent years, many businesses have been built that rely completely on 3PLs to manage a significant portion of their business processes. With this strategy, companies eliminate major infrastructure investment, gain access to world-class processes, improve their agility in reacting to a dynamic marketplace, share risks with a strategic partner, and reduce operating costs. To match these new market realities, 3PLs often provide services beyond the traditional – multi-modal transportation (air, land, and sea), warehouse management services, vendor-managed inventory, and labor services. Newer services include pick and pack, inspection, kitting, packaging, labeling, product returns and reverse distribution, packaging and re-packaging, salvage and scrap disposal, and even customer service and telemarketing. Ramco 3PL and Transportation solution is designed to address the expanding array of services offered by these companies. Based on Ramco VirtualWorks, Ramco 3PL and Transportation provides companies with the flexibility they need to rapidly respond to evolving corporate imperatives, regulatory changes, and market conditions. Rather than re-deploy enterprise systems as the company reacts to these changes, the underlying platform can leverage business process models to quickly compose new business assets for true “change on demand.” Ramco 3PL and Transportation is comprised of: Inbound Logistics Outbound Logistics Warehouse Management Vehicle Management Inventory Human Capital Management Financials  

crm travel and transportation   Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

crm travel and transportation  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More

Transportation Management Systems: The Glue of the Supply Chain


With manufacturing now a global industry, moving product throughout complex supply chains remains a challenge for most organizations. But transportation management systems are spearheading the way to help solve the dilemmas of today’s manufacturers, offering functionality that eases the transfer of goods from place to place.

crm travel and transportation  supply chain,value chain,transportation management system,TMS,modes of transportation,lane set-up,transportation network optimization,strategic route design,master route design,routing and scheduling,third party logistics provider,3PL provider,cubing,cross-docking,routing optimization tool Read More

Transportation Management System


Manhattan Associates' Transportation Management solutions provide users with the ability to automate a transportation network—whether inbound or outbound, or private fleet or common carrier. Transportation Management solutions integrate transportation procurement, planning, and execution. Transportation Management solutions include transportation procurement, transportation planning and execution, fleet management, carrier management, audit, payment, and claims.  

crm travel and transportation  transport logistics,software for transportation,rfid transportation,transportation software solutions,transport software,logistics and supply chain,logistics planning software,trucking software,trucking dispatch software,logistics software,trucking logistics Read More

CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture


To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture consistent with CRM can lead to a deployment strategy that is correlated with success. An interactive version of this assessment is included with this article.

crm travel and transportation  with Senior Management and CRM Culture CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture Featured Author - Glen S. Petersen - October 22, 2004 Review In the previous article of this series (see Searching And Establishing The Business Parameters Of CRM ) it was established that customer relationship management (CRM) is an industry where the technology has outpaced the sophistication of the user community to properly utilize the tools; Read More

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

crm travel and transportation  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle''s 9i database, Microsoft''s SQLServer 2000, Read More

Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

crm travel and transportation  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More