Login
Password
Remember me
Forgot password?
|
Newsletter Subscription
|
Register for a TEC Account
|
Language
[change]
English
Français
Español
Türkçe
中文
|
Home
We were unable to sign you in.
Please verify your user name and password and try again.
If you do not have a TEC account,
register now.
Evaluation Centers
Get everything you need to make an informed, impartial software selection in TEC's evaluation centers. From research to vendor data, reports and templates, and access to the TEC Advisor software selection system.
Click here to go to TEC's Evaluation Centers
TEC Reports
Analyst Reports
Buyer's Guides
Technology and Industry Reports
Product Certification Reports
Accreditation Reports
Interactive Case Studies
Interactive Case Studies
Downloadable Reports and Templates
RFI / RFP Templates
Software Evaluation Reports
Custom Reports
Custom Reports
Software Selection Services
Selection Services Overview
About TEC Selection Services
Complete Selection Projects
Standard Selection Project
Extended Selection Project
BPM Express
Custom Research Portal
Software Selection Reports
Custom Reports
Supplementary Services
Advisory Services
RFP, Contract, and Price Negotiation
Implementation Review and Auditing
Software Architecture Lifecycle Management
Case Studies and Brochures
Case Studies and Brochures
Consultants
Become a Certified Consulting Partner
Products
TEC Advisor
TEC's online software selection system.
Try it
ERGO
TEC's stand-alone, general-purpose decision support system.
Find out more
RFI / RFP Templates
Browse RFI/RFP Templates
Software Evaluation Reports
Browse Evaluation Reports
Vendor Services
Research and marketing services for software vendors and value-added resellers (VARs).
Find out more
Media Partners
Become a TEC media partner and connect with IT decision makers around the world.
Find out about content partnerships and co-branding opportunities
About TEC
Company Overview
About TEC
Contact TEC
Testimonials
Careers
Working at TEC
Submit Your Resume
Press Room
News and Press Releases
Analysts / Selection Services
Meet our Consultants
Meet our Analysts
Contact an Analyst
Featured Documents related to
»
crm use case
Customer Relationship Management (CRM) RFP Templates
RFP templates for Customer Relationship Management (CRM) help you establish your selection criteria faster, at lower risks and costs.
Customer Relationship Management (CRM) Evaluation Center
Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best solution.
Customer Relationship Management (CRM) Software Evaluation Reports
The software evaluation report for Customer Relationship Management provides extensive information about software capabilities or provided services. Covering everything in the CRM comprehensive model, the report is invaluable toward RFI and business requirements research.
Documents related to
»
crm use case
Liberty
A principios del año 2004, Liberty se acercó nuevamente a Meta4 presentándole necesidades puntuales que debía modificar con el objetivo de optimizar los Recursos Humanos de la compañía. Meta4 resultó la opción que más se adecuaba a las necesidades de Liberty ofreciendo el menor grado de customización de todas las opciones consideradas.
CRM USE CASE
:
9/27/2006 9:40:00 AM
Maytag
Maytag had set very aggressive inventory goals, and material manager, Richard Dix needed to find a solution to lower material related downtime, reduce airfreight bills, and reduce overall production costs.
CRM USE CASE
:
11/21/2005 11:20:00 AM
TEC Case Study: Corona
Compare your choices concerning enterprise ressource planning (ERP) system.Be the success you were meant to be!Find the Software Information You're Looking for. Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with multiple enterprise resource planning (ERP) systems to manage. To find a single ERP solution that was suitable for all of its facilities, and would integrate with its existing business software, Corona turned to Technology Evaluation Centers (TEC). Learn how TEC’s selection methodology helped Corona choose the right ERP software.
CRM USE CASE
:
6/18/2009 11:18:00 AM
Case Study: Hayward
With goals to decrease operating costs and increase sales, Hayward—a leader in the building materials industry—knew it needed to replace its 25-year-old software with an enterprise resource planning (ERP) solution that would enable business process re-engineering and more. The solution Hayward chose enabled it to more effectively manage its supply chain and generate bottom-line value to customers. Find out why.
CRM USE CASE
:
6/18/2009 2:35:00 PM
Eastern Plastics
Learn how Eastern Plastics, a small precision plastic machining, design, and assembly company, implemented an integrated solution and document management system to aid in its growing, international business.
CRM USE CASE
: management, Eastern Plastics, Epicor, Vantage, case, integrated.
4/29/2005 9:33:00 AM
Case Study: Deftrans
Needing to meet demand from the Internet and other sources, Polish furniture maker Deftrans implemented an enterprise solution with functionality for personnel and payroll, warehouse management, financials, invoice management, and more. With the new system, the company has reduced the time needed to prepare goods specifications and other warehouse operations, as well as ensured greater accuracy of invoices. Learn more.
CRM USE CASE
: BPSC, Deftrans, warehouse management, material management, order management, materials management, warehouse management system, e-commerce solution, optimization process, process optimization, complain management, personnel management, financial system, order management system, warehouse management software, warehouse management systems, complaints management, invoice manager, order management software, warehouse inventory management, invoice management, work order management, materials management in, warehousing management, and warehouse management, payroll manager, payroll management, .
11/10/2009 12:19:00 PM
Profile: Sbemco
Located in Algona, Iowa (US), and founded in 1989, Sbemco is a world leader in custom safety floor matting. As business grew, however, the company needed to strengthen back-office systems to provide more visibility into the supply chain process. The company accomplished this by transitioning to Exact Macola ERP and integrating it with Exact e-Synergy, a web-based business management solution.
CRM USE CASE
:
9/18/2006 3:21:00 PM
SuperPharm, Ltd.
Get an example for retail solution implementation with TEC. Click here to download! SuperPharm, a Trinidad-based pharmacy chain, was having a problem with replenishment and risked losing customers. The problem lay in the point of sale (POS) and enterprise resource planning (ERP) for distribution systems—and that users couldn’t easily access the systems’ functionalities. After TEC helped SuperPharm with a software evaluation, SuperPharm realized it already had the best systems for its needs. Find out why.
CRM USE CASE
:
7/9/2009 4:41:00 PM
Case Study: Zurn
Due to acquisitions, Zurn—manufacturer and distributor of plumbing products—was running three disparate enterprise resource planning (ERP) systems. Financial reporting and data sharing across business units was time-consuming. To handle current and future business needs, Zurn wanted an integrated ERP system that would provide up-to-date accounting, sales, and warehouse data. Find out about the integrated ERP Zurn chose.
CRM USE CASE
:
11/24/2008 5:11:00 PM
ScotiaMcLeod
ScotiaMcLeod.Secure Documents and Other Package to Use In Your Complex System of ScotiaMcLeod. Upgrading to CRM solution increases value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank, one of Canada's largest financial organizations with over $280 billion in assets. ScotiaMcLeod's financial advisors specialize in helping individuals and small business customers plan financial solutions for trusts, estate planning, borrowing and banking services. ScotiaMcLeod has more than 800 financial advisors working in 84 branches across the country. According to Chris Carter, Associate Director and Branch Manager for ScotiaMcLeod's North Vancouver office, the financial services sector is a people-driven business where customer service is critical to success.
CRM USE CASE
:
12/19/2005 9:39:00 AM
For inquiries contact us
Get help now
All Documents
Articles
Blog Posts
Brochures
Case Study
Press Release
Podcasts
Checklists
Reports
RFP Templates
Special Offers
White Papers
Webinars
Vendors and Products
English
Français
Español
Türkçe
中文
COMPARE AND ANALYZE
Evaluation Centers
Software Evaluation Reports
« NEW!
RFP Templates
« NEW!
Decision Support Systems (DSS)
Software Selection Process
« NEW!
RESEARCH
IT Showcase
Vendor Showcase
Articles
Newsletter Archives
Reports
Blog Posts
Podcasts, Webinars, and Videos
White Papers
Case Studies
Ask the Experts
Live Events
Buyer's Guides
Interactive Case Studies
CORPORATE
About TEC
Careers
Meet our Analysts
Brochures
Contact us