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Documents related to » crm use cases


7 Mistakes You Can Avoid With E-mail Harassment Cases
In a landmark 7-2 decision, the US Supreme Court ruled that employers are responsible for harassment—even if they are not aware that it is going on. This “should have known” standard is particularly troublesome when harassment involves e-mail. How can you possibly know about every e-mail message from your employees, when thousands are sent every day?

CRM USE CASES: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/30/2007 1:32:00 PM

Maximizer CRM 12: CRM Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

CRM USE CASES: Maximizer CRM 12: CRM Certification Report Maximizer CRM 12: CRM Certification Report Source: Technology Evaluation Centers Document Type: Certification Report Description: Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product
4/10/2012 11:31:00 AM

Designing Compelling Business Intelligence Business Cases
Learn about the designing compelling business intelligence (BI) business cases.Acquire free guides and it reports in relation to Sap NetWeaver technology platform. IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization.

CRM USE CASES: such as BI or CRM systems. In the BI context, this integration can happen at the user level by integrating data into reports or by exposing it to semantic layers such as the BusinessObjects Universes. BusinessObjects Text Analysis services can also be called as a data source by the BusinessObjects Data Integrator for integration with structured data. This provides new horizons in order to manage unstructured data as an enterprise asset, since it allows for transforming the data and managing its quality
1/25/2010 10:39:00 AM

Biotech CRM
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CRM USE CASES: Biotech CRM Biotech CRM Source: Absalon International Document Type: White Paper Description: ... Biotech CRM style= border-width:0px; />   comments powered by Disqus Source: Absalon International Learn more about Absalon International Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP Implementation TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises TEC 2013 ERP Buyer s Guide for Process Manufacturing Professional Services
4/16/2012 11:51:00 AM

How to Avoid the Most Common Mistakes in CRM Integration
Customer relationship management (CRM) is being adopted by businesses worldwide. But the key question for many executives as they create their CRM strategy: how can they gain strategic advantage if their competitors are implementing these same CRM systems? The answer: through integration. Find out how leveraging your existing information assets can turn CRM from a tactical project into a key strategic initiative.

CRM USE CASES: Most Common Mistakes in CRM Integration How to Avoid the Most Common Mistakes in CRM Integration Source: Scribe Software Document Type: White Paper Description: Customer relationship management (CRM) is being adopted by businesses worldwide. But the key question for many executives as they create their CRM strategy: how can they gain strategic advantage if their competitors are implementing these same CRM systems? The answer: through integration. Find out how leveraging your existing information assets
1/21/2008 8:58:00 PM

Use Financial Analytics Solutions for Bigger Profits
And you can learn about it in the executive brief financial analysis clears the profit haze.

CRM USE CASES: Use Financial Analytics Solutions for Bigger Profits Use Financial Analytics Solutions for Bigger Profits Does it ever seem like you re shooting in the dark when it comes to making business decisions? You may get that feeling if you have only limited visibility into your company s financial state. Or if you have to rely on spreadsheets that contain errors and inconsistencies. Or if you re getting too many versions of the truth when it comes to analyzing your company s performance. If factors like these
5/10/2009

Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

CRM USE CASES: Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Read Comments P.J. Jakovljevic - July 5, 2000 Event Summary According to the company s press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for penetrating into North
7/5/2000

Evaluating the ROI from CardScan Pro for CRM
Data entry and error correction are key roadblocks to return on investment (ROI) from customer relationship management (CRM) software. Manual data entry is time-consuming, and reduces staff effectiveness by taking them away from potential sales opportunities. Automating data entry is one way to reduce missed contacts and incorrect details, and to increase the volume and accuracy of contact entry.

CRM USE CASES: from CardScan Pro for CRM Evaluating the ROI from CardScan Pro for CRM Source: CardScan Document Type: White Paper Description: Data entry and error correction are key roadblocks to return on investment (ROI) from customer relationship management (CRM) software. Manual data entry is time-consuming, and reduces staff effectiveness by taking them away from potential sales opportunities. Automating data entry is one way to reduce missed contacts and incorrect details, and to increase the volume and accuracy
4/27/2007 1:18:00 PM

Is J.D. Edwards s CRM 2.0 (With more than 200 Enhancements) Good News?
When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success through its existing customer base will testify to the reliability of its enterprise integration and what remains, is to verify the product's ability to fit verticals needs.

CRM USE CASES: Is J.D. Edwards s CRM 2.0 (With more than 200 Enhancements) Good News? Is J.D. Edwards s CRM 2.0 (With more than 200 Enhancements) Good News? Kevin Ramesan - April 1, 2003 Read Comments Event Summary J.D. Edwards (NASDAQ: JDEC) has recently announced the launch of CRM 2.0, delivering 200 Product enhancements. The cornerstone of their CRM offering is a lower cost of ownership specially for existing J.D.Edwards back office application customers. They claim to achieve such advantage through a thorough
4/1/2003

Creating Business Value with Communication-Enabled CRM Processes: Enhancing Marketing, Sales, and Service
Learn how communication-enabled business processes (CEBPs)—processes enabled by communication systems that are tightly integrated with business applications—can help resolve customer relationship management (CRM) issues by reducing latency, providing recording of and visibility into interactions, and better enabling end-to-end processes involving employees, customers, suppliers, and partners.

CRM USE CASES: Business Value with Communication-Enabled CRM Processes: Enhancing Marketing, Sales, and Service Creating Business Value with Communication-Enabled CRM Processes: Enhancing Marketing, Sales, and Service Source: SAP Document Type: White Paper Description: Learn how communication-enabled business processes (CEBPs)—processes enabled by communication systems that are tightly integrated with business applications—can help resolve customer relationship management (CRM) issues by reducing latency, providing
3/14/2011 10:42:00 AM

Best of the Three CRM Solutions
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring additional market share is a clear objective when competing in a target market that houses players such as Microsoft CRM, Salesforce.com and the mid-sized Siebel offering. It will be interesting to watch how Best Software will position its new

CRM USE CASES: Best of the Three CRM Solutions Best of the Three CRM Solutions Katarina Novatzki and Kevin Ramesan - August 5, 2004 Read Comments Event Summary The recent product innovations offered by SalesLogix v6.2, along with the acquisition of ACCPAC by the UK-based Sage Group, position the vendor in a wide range of buyer profiles. Best Software, Sage s US-based subsidiary, can now offer to its North American partners the opportunity to provide comprehensive customer relationship management (CRM) solutions
8/5/2004


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