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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

crm vendor  CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue generation, companies are always looking for ways to strengthen their CRM programs and Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » crm vendor


Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's

crm vendor  November 2007 as Agresso CRM , and which brought to Agresso a base of 1,700 customers (nearly 10 percent of which are in a software as a service [SaaS] model), has been evaluated independently against other vendors in the mid-market by the European technology evaluation firm, Penteo ICT Analyst .  Penteo  is headquartered in Spain where it is the market leader, but it also has offices in London and Paris. The firm provides independent expert analysis of market trends and market research, and issues Read More...
Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

crm vendor  play around with the CRM Evaluation Center to figure it out. You can tell the system which functionality areas are critical, less important, or not important to you. The system then compares your priorities against the vendor RFI responses, and ranks the vendor solutions on how well they match your requirements. Some tips on how to use the system: • The Prioritize Needs section lets you set your detailed requirements. • The Compare Results section lets you compare your results using weighted Read More...
Vendor Rating Updates: Process ERP, CRM, and Financials
Newly published TEC ratings are available for a number of software vendors. Individual reports are available for purchase, or you can review the ratings in

crm vendor  customer relationship management ( CRM ) enterprise financial software Our public data on the BatchMaster ERP system is now up-to-date as of version 8.10, which targets medium enterprises in pharmaceutical, chemical, paint, food and beverage industries. Version 2.0 of Vertical Marketing's crmEZ.net covers a range of features, in particular account and contact management and opportunity management. Following up on the financial system updates from last week, we have two more updates, this time from Infor. Read More...
Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

crm vendor  Software: CRM Vendor Battling For Viability Onyx Software: CRM Vendor Battling For Viability L. Talarico - December 4, 2000 Vendor Genesis Onyx Software Corp. (NASDAQ: ONXS) is one of the larger CRM vendors focusing on such operational CRM (Customer Relationship Management) functions as sales force automation and call center management. Onyx was founded in 1994 by three Microsoft employees who had developed front office software used internally at Microsoft. The founders saw a demand for packaged Read More...
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

crm vendor  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
11th ERP Vendor Shootout: Boston, MA, USA - Summer 2011
The 11th ERP Vendor Shootout Boston, Massachusetts, USA. Summer 2011.

crm vendor  ERP Vendor Shootout: Boston, MA, USA - Summer 2011 11th ERP Vendor Shootout: Boston, MA, USA - Summer 2011 The 11th ERP Vendor Shootout™ Boston, Massachusetts, USA Summer 2011 Manufacturers and distributors: Hosted by the VAR Community and moderated by Technology Evaluation Centers (TEC) , and sponsored by IBM , the ERP Vendor Shootout is a one-of-a-kind opportunity for you and your team to see leading enterprise resource planning (ERP) software solutions, all in one place, all at the same time! Hot Read More...
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

crm vendor  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More...
Microsoft Throws .NET At SMEs, With CRM As Bait
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its

crm vendor  .NET At SMEs, With CRM As Bait Event Summary On February 26, Microsoft Corporation (NASDAQ: MSFT) announced it would deliver Microsoft Customer Relationship Management (MS CRM) , the first Microsoft business solution built on its .NET platform later this year, possibly as early as October. The move is Microsoft's latest aim at the business application market for small enterprises, a market it ultimately plans to dominate. Accessible from Microsoft Outlook and the Web, MS CRM is devised to enable small Read More...
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

crm vendor  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More...
TEC Vendor Note: Lectra, A Focused PLM Player
A brief introduction to Lectra, a specialized vendor in the CAD, CAM, and PLM industry, including history, product offerings, and achievements, as well as

crm vendor  Vendor Note: Lectra, A Focused PLM Player Thirty years ago, Michael Porter introduced three best generic strategies —cost leadership, differentiation, and market segmentation (or focus)—in his 1980 book Competitive Strategy: Techniques for Analysing Industries and Competitors . Since then, these three strategies have helped explain numerous success stories in the business world. While looking at Lectra with Porter’s theory in mind, I had to accredit market segmentation as a winning strategy for Read More...
11th ERP Vendor Shootout - Boston MA, Aug 11-12, 2011 - Early Bird Rates Extended!
Early Bird pricing extended through July 20, 2011. The 11th Vendor Shootout for ERP.

crm vendor  ERP Vendor Shootout - Boston MA, Aug 11-12, 2011 - Early Bird Rates Extended! 11th ERP Vendor Shootout - Boston MA, Aug 11-12, 2011 - Early Bird Rates Extended! Early Bird pricing extended through July 20, 2011 The 11th Vendor Shootout â„¢ for ERP Boston, Massachusetts, USA August 11-12, 2011 Park Plaza Hotel and Towers Manufacturers and distributors: Hosted by the VAR Community , moderated by Technology Evaluation Centers (TEC) , and sponsored by IBM , the Vendor Shootout for ERP is a Read More...
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

crm vendor  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More...
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

crm vendor  because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More...

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