X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 crm vs ecm


What Can Aras’ Selection as PLM Enhancement at MAN Diesel & Turbo Tell Us?
While multi-CAD (computer aided design) situations have been a matter of course at large manufacturing organizations, it appears that multi-PLM (product

crm vs ecm  2012. Social PLM and CRM – Dassault Systèmes and Netvibes (Under the Exalead Brand) . March 1, 2012.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM)

A content management system is a software package designed to manage an organization''s entire collection of documents, records, and other information assets. Content management systems are built on a central repository, which holds all content, metadata, rules, and supporting information. Around this, processes and disciplines are established that ensure that day-to-day activities run smoothly and efficiently.  

Evaluate Now

Documents related to » crm vs ecm

MAPICS Moving On Pragmatically Part 2: Market Impact


For the last several months, MAPICS, Inc. (NASDAQ: MAPX), a global provider of extended ERP applications for world-class mid-sized manufacturers, has embarked on a painstaking process of producing a strategy going forward that would pragmatically blend the company’s traditional values and success factors with new approaches to stay in tune with market trends.

crm vs ecm   Read More

PegaWorld 2011 Revisited


How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering software that users could change relatively easily. TEC Principal Analyst P.J. Jakovljevic takes a close look at Pega BPM and how this customer-centric software with its unique approach to process execution and modeling has contributed to Pegasystems’ success.

crm vs ecm   Read More

TEC Industry Watch: Enterprise Software News for the Week of May 14th, 2012


SOFTWARE SELECTIONS @ IMPLEMENTATIONSGirl Scouts of the USA selects NetSuite ERPIndustry tags: Non-profit organizations "Shifting software systems to the cloud is a current trend for organizations of many types, especially for non-manufacturing and service management organizations. Girl Scouts of the USA is a great example of such a move. Dispersed across the country, the organization needs to

crm vs ecm   Read More

PSA -- Still An Evolving Market


What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly virtual teams both within and outside the four-walls.

crm vs ecm   Read More

Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements


On one hand, some archrivals (e.g., Microsoft, IBM, and Oracle) are becoming strange bedfellows, while, on the other hand, the others (e.g., Microsoft and Sun) remain set on irreconcilable differences between their technology camps. What are users to do when torn between the hype/promise of Web services and the fear of being outrun by events?

crm vs ecm   Read More

Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

crm vs ecm   Read More

Welcome to BI Showdown: Oracle Hyperion System 9 vs. Microsoft ProClarity vs. Exact Business Analytics


I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Vendor Showdowns. Today's Showdown pits three of the top business intelligence (BI) vendors against each other in a head-to-head contest: Oracle's Hyperion System 9 vs. Microsoft ProClarity vs. Exact Business Analytics. We hope you find this Vendor Showdown helpful and informative, and invite your comments and questions.

crm vs ecm   Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

crm vs ecm   Read More

Chemical Industry ERP Showdown: Infor vs. JD Edwards vs. Lawson vs. SAP vs. SSI


Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for the evaluation. All the results were based on the latest request for information (RFI) supplied to us by the vendors, and all priorities were assigned by the client.

crm vs ecm   Read More