-
Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
crm vs ecrm:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
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Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
crm vs ecrm:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
crm vs ecrm:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
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Abstract:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the
amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application
integration. (...)
Excerpt related to
crm vs ecrm:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces
the amount of data that ne...
Published:
2003-05-30
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Abstract:
I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution
Showdown. You’ll notice this one has a broader focus than Showdowns we’ve done in the past. Again we’ll be comparing three
vendor solutions head-to-head, but not just (...)
Excerpt related to
crm vs ecrm:
I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution
Showdown. You’ll...
Published:
2008-05-23
-
Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
crm vs ecrm:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
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Abstract:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM. (...)
Excerpt related to
crm vs ecrm:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend t...
Published:
1999-12-08
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Abstract:
Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and
have the knowledge that any investments in their data, customizations, and training are fully protected should they later
need or want to move their solution on-premises. (...)
Excerpt related to
crm vs ecrm:
... manufacturer (OEM) agreement with eWare prior to the acquisition, the product has since been marketed
as ACCPAC eCRM, recently renamed into ACCPAC CRM. ...
Published:
2004-06-03
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Abstract:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal
Decisions is an information infrastructure company that is a market leader in business intelligence, specifically for query
and reporting tools. The new name reflects that of its flag (...)
Excerpt related to
crm vs ecrm:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal Decisions
is an informati...
Published:
2001-04-10
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Abstract:
In addition to products' rationalization, the integration at sales and cultural levels will be challenging. In general, existing
customers of involved merging vendors should be alert, but they should still look at these events as positive. (...)
Excerpt related to
crm vs ecrm:
In addition to products' rationalization, the integration at sales and cultural levels will be challenging. In general,
existing customers of invo...
Published:
2003-08-18
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Abstract:
Informatica Corp. (Nasdaq: INFA) today announced the acquisition of Influence Software, a leading provider of analytic applications
for the e-business value chain. Informatica is acquiring Influence Software for roughly $80 million in a stock transaction
that will be treated as a pooling of interests. Th (...)
Excerpt related to
crm vs ecrm:
Informatica Heads for E-Business. M. Reed - January 5, 2000. Comments: 0. Read Comments Event Summary. "PALO ALTO, Calif.,
Dec. 15 /PRNewswire ...
Published:
2000-01-05
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Abstract:
Informix« (NASDAQ: IFMX) and Ardent Software (NASDAQ: ARDT) today announced that they have reached a definitive agreement
to combine their operations in a transaction valued, on a fully diluted basis, at approximately $880 million, based on the
closing price of Informix common stock on November 30, 1999 (...)
Excerpt related to
crm vs ecrm:
Informix« (NASDAQ: IFMX) and Ardent Software (NASDAQ: ARDT) today announced that they have reached a definitive agreement
to combine their operati...
Published:
1999-12-08
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Abstract:
Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big
push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively
rounding out its e-business product and strategic consu (...)
Excerpt related to
crm vs ecrm:
Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big
push into the e-commer...
Published:
2000-10-25
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Abstract:
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal
2000 results, claiming that it has passed SAP to become the world's largest applications software company. (...)
Excerpt related to
crm vs ecrm:
... to $447 million in Q4, led by CRM sales, which ... Oracle sold more
application software than SAP, $447 million vs. ... internal costs by deploying its own
eCRM product ...
Published:
2000-07-26
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Abstract:
As rumored since last fall, Compaq Computer Corp. has announced its acquisition of Inacom Corp.'s distribution business for
approximately $370 million in cash. The deal will let Compaq re-engineer its supply chain, while cutting off indirect rivals
Hewlett-Packard and IBM from a major distributor. (...)
Excerpt related to
crm vs ecrm:
As rumored since last fall, Compaq Computer Corp. has announced its acquisition of Inacom Corp.'s distribution business
for approximately $370 mil...
Published:
2000-01-21
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Abstract:
SCT has announced more e-commerce offerings for the process industries, including an expanded vision for their iProcess.sct
solution called 'Collaboration in Process' which is based on recognition that process manufacturers and distributors will
increasingly go to market as members of competing commerce (...)
Excerpt related to
crm vs ecrm:
SCT has announced more e-commerce offerings for the process industries, including an expanded vision for their iProcess.sct
solution called 'Coll...
Published:
2001-04-30
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Abstract:
"Freedom of choice" and "openness" mantras have been professed independently by both Best and ACCPAC, which bodes well for
the joint effort going forward, but ACCPAC also brings many other missing parts to the Sage/Best collection. (...)
Excerpt related to
crm vs ecrm:
... With Pro Series, however, accounting, CRM, manufacturing, and WMS are tightly integrated
... within a product suite (ie Advantage Series or eCRM) share similar ...
Published:
2004-06-09
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Abstract:
Electronic data interchange (EDI), extensible markup language (XML) , and any other format are merely "semantics" and input
streams for expressing data, and whether a transaction is transmitted in EDI format or XML is largely secondary to the fact
that electronic document and data exchange is growing rap (...)
Excerpt related to
crm vs ecrm:
Electronic data interchange (EDI), extensible markup language (XML) , and any other format are merely "semantics"
and input streams for expressing...
Published:
2004-03-05
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Abstract:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through decision support and automation software that delivers more effective discount guidelines, in-depth price
analytics, intelligent deal management, and successf (...)
Excerpt related to
crm vs ecrm:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through...
Published:
2007-06-06
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Abstract:
Data-driven, science-based price management is an emerging market. Therefore, vendors should be made to prove whether and
how they can enable a company to achieve and measure margin lift, or return on investment, of their price management applications. (...)
Excerpt related to
crm vs ecrm:
Data-driven, science-based price management is an emerging market. Therefore, vendors should be made to prove whether and
how they can enable a co...
Published:
2007-05-28