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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm wan


How to Boost Your WAN to Top Speed
While globalization can bridge distances and enhance communication, the story is a little different when it comes to wide area networks (WANs) and their effects

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Novell


Novell® (NASDAQ: NOVL) provides infrastructure software and services to tens of thousands of enterprises around the world. The company was formed in 1979 and now has more than 6,000 employees and 5,000 global partners. The company was one of the earliest developers of corporate network technology (including LAN, WAN, and Internet solutions) in the 1980s. Currently, Novell offers solutions and support for open source and commercial software on all kinds of platforms and devices. Novell, in embracing the open source movement, delivers expertise in enterprise software and Linux solutions and services to help its customers deploy Linux strategically in the enterprise. The company is headquartered in Massachusetts, USA.

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The "S" in SAP Doesn't Stand for Security (that goes for PeopleSoft too)


During the course of product evaluations for a customer, the Technology Evaluation Center has uncovered a potential security hole in SAP R/3's three-tier architecture. SAP has revealed that they expect the database or third party products to handle security between the application server and the database server. If the client does not take these extra measures, the master password for the SAP database instance travels over the network in the clear, and can be captured. PeopleSoft has the same issue.

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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements


While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggernauts.

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Sentinel Business Solutions


For over 25 years, Sentinel Business Solutions has been a respected leader in data collection. We offer enterprise data collection software for various markets while specializing in the integration of mobile/fixed terminals with bar code or RFID capabilities. Our SBS-Pathfinder product is an off-the-shelf middleware transaction server designed to empower mobile terminals to connect and communicate to any company's ERP, WMS, CRM, CRS, Supply Chain or legacy based application. The mobile terminals connected to SBS-Pathfinder, typically run programs created with our development environment SBS-CASE Tools(tm). This enterprise-grade, cross-vendor RAD tool empowers programmers to rapidly design, program, test and deploy batch, wired or wireless applications without professional programming experience. Because it is a high level tool, it significantly reduces total cost of ownership and leverages existing LAN and WAN infrastructure to collect, verify, and integrate transactional data into any business system. We've also released our SBS.NET Component for those companies who want to write their own applications using Microsoft's .NET Framework. View an online multi-media demonstration of our products or browse our vast industry expertise at www.sentinelbusinesssolutions.com

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

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C2


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge


Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

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Accelerating Cloud Performance with WAN Optimization


InAccelerating Cloud Performance with WAN Optimization, you'll learn about the key benefits of cloud computing and why its success or failure can d...

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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Market Focus Report: The Value of Mobile and Social for CRM


Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption.

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