CRM Wireless

TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/

Onyx Software: CRM Vendor Battling For Viability

by L. Talarico ... suite of applications. Analytical CRM and wireless applications are two areas they will likely consider. Neither type of product ... http:/.../Research/ResearchHighlights/eCommerce/2000/12/research_notes/VN_EC_LJT_12_04_00_1.asp - 20k - 2000-12-04 Summary: Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors. Find out how Onyx is staking its claim.

Customer Relationship Management (CRM): iExtensions by ...

... The company offers desktop and wireless CRM solutions and has a value-building approach to generate return on investment (ROI) for its clients. ... http:/.../software/500-23765/Customer-Relationship-Management-CRM/iEnterprises-iExtensions.html - 4k - 2009-11-18

Customer Relationship Management (CRM): Aplicor by Aplicor Inc.

... The Aplicor software solution is an integrated, wireless, and web-based CRM suite that includes sales force automation (SFA), marketing automation, project ... http:/.../software/500-21146/Customer-Relationship-Management-CRM/Aplicor-Inc-Aplicor.html - 3k - 2009-11-18

The Lexicon of CRM - Part 3: From R to Z

by Randy Garland ... A Service Request is established in CRM software to track a customer contact through to ... on a family of smart phones, which are a class of wireless phones with ... http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TU_CR_RGG_11_02_01_1.asp - 18k - 2001-11-02 Summary: CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...

by Randy Garland ... Oracle 9iAS Wireless - Provides wireless (including voice) access to Oracle applications. ... It integrates CRM, ERP, and SCM functionality components to the point ... http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TN_CR_RGG_11_22_01_1.asp - 24k - 2001-11-22 Summary: There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality, and interoperability one could ever ask for.

Besieged By The CRM Throne Aspirants, King Siebel Delivers 'The ...

by P.J. Jakovljevic ... The following traditional CRM modules, in most of which Siebel has traditionally exhibited ... mobile databases and handheld devices as well as wireless and voice ... http:/.../Research/ResearchHighlights/Erp/2001/12/news_analysis/NA_ER_PJ_12_21_01_1.asp - 16k - 2001-12-21 Summary: Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

eSEM Technologies, Inc

... in government marketing, Program Management; Market Research (Web-enabled Apps for Airport Mgmt, Online banking, Wireless/Cellular CRM, Billing, Provisioning). ... http://directory.technologyevaluation.com/profile.aspx?vid=13489 - 3k

Customer Relationship Management (CRM): SageCRM/SageCRM.com by ...

... Customer Relationship Management (CRM):SageCRM/SageCRM.com by Sage. ... SageCRM/SageCRM. com is a web- and wireless-based solution, which provides access to customer ... http:/.../software/500-21187/Customer-Relationship-Management-CRM/Sage-SageCRM-SageCRM-com.html - 4k - 2009-11-18

Using PKI to Protect Your Business Information

by Arash Nejadian ... and Secure Messaging and additional toolkits, Secure ERP and CRM Solutions make ... Secure Wireless LAN 802.11 wireless LANs, pose significant security threats to ... http:/.../Research/ResearchHighlights/Security/2003/12/research_notes/TU_ST_TEC_12_24_03_1.asp - 17k - 2003-12-24 Summary: Interconnection between vendors, suppliers, customers and employees through ERP and CRM tools, has become a competitive edge. Like ERP and CRM infrastructures, a Public Key infrastructure has become an enabler of business objectives. PKI provides a systematic approach to information security.

CRM: What Is It and Why Do It? Part One: Historical Background

by Glen Petersen ... Field Service. Wireless. Similar to the comments regarding the call center, CRM offers a rich mix of tools to improve field service productivity. ... http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/MI_CR_XGP_11_08_04_1.asp - 18k - 2004-11-08 Summary: Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why