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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cross channel retailing


Successful Cross-channel Retailing: 4 Concepts to Master
Savvy retailers know that it’s not enough to simply develop different retail channels. You need to make sure they all work together to deliver a seamless and

cross channel retailing  your products. Channel Integration Cross-channel retailing was first designed to engage new customers to expand a business’s overall market footprint. Undeniably, some customers more than others are more receptive to specific channels. For example, a customer may choose to engage a retailer through a Web store if there is no physical store close by. So how do you reap the best of both worlds? This is where channel integration must go beyond the back-office operations of your organization. It goes

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Documents related to » cross channel retailing

Make Omnichannel Retail Profitable: Start with Gaining Visibility into Total Global Demand


How can you ensure that your omnichannel retailing strategy is a way to profitable business? This paper discusses how omnichannel retailing is changing the requirement for effective merchandise and inventory management and identifies areas of opportunity for increasing revenue and lowering costs, through gaining visibility into total global demand. Find out how retailers can use technology to harvest, analyze, plan, and track demand better.

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Retailing Trends-Shopping Anyway and Everywhere


Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed via Internet. Thus, they either have to build a complete set of these services in-house, or outsource some (or all) of them.

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Epicor Retail: Behind the Counter


The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.

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Fulfillment in a Multichannel Retailing Environment: Consumer Expectations, Proven Strategies, Organizational Issues, and Technology Considerations


Implementing coherent multichannel strategies should be an urgent priority for every retailer. This paper describes a set of proven cross-channel fulfillment strategies and their benefits to consumers and merchants. It also examines some of the business processes, organizational issues and technology considerations to address when seeking management buy-in and developing a roadmap towards achieving a fully integrated cross-channel customer experience.

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Channels to the Hearts and Minds--On-line 2005


The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga Tribes for buying original crafts; Dallas to Huangshan City, China, etc.

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Manhattan Associates and Kronos Join Forces for Omni-channel Retail Experience


At the NRF BIG Retail Show 2013, a new relationship was announced between Kronos and Manhattan Associates to help retailers profitably integrate their physical stores into their digital selling strategy. The idea is to allow retailers to increase customer satisfaction and drive sales by freeing up trapped inventory in the store and elsewhere in the upstream supply chain, while managing labor costs

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Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

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LANSA Inc


LANSA is a leading provider of application development, modernization and integration software. LANSA's powerful suite of cross-platform development tools lets organizations overcome the complexity inherent in creating and maintaining business applications. LANSA’s integrated tool set is also the technology foundation for a wide range of business solutions from LANSA and over 300 Business Partners. Established in 1987, LANSA supports thousands of companies around the world with its products and services.

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Margin Squeeze and Globalization in the Food and Beverage Industry


In the food and beverage industry, the channel master makes final volume decisions and mostly controls the unit price, with the manufacturer having limited power to increase or maintain prices. The only real variable the manufacturer does control is cost.

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Reflexis Systems Announces Record Customer Growth in First Half of 2012


It appears that Reflexis has been aggressively bundling/cross-selling its newer WFM modules into its traditional breadwinning task management deals to try to achieve a wider market acceptance.  The Reflexis platform of integrated task management, key performance indicators (KPI)-based compliance, time and attendance (T@A), and labor scheduling (including budgeting and forecasting) solutions

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