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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cross selling banking


Achieving Growth: New Accounts versus Up-selling to Existing Accounts
A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting as their previous top concern. Can

cross selling banking  accounts to up- and cross-sales, software support and services, a larger customer base, and the economies of scale are key factors to continued health. Now that the enterprise software market is mature, the grow-at-all-costs vendors' strategies of the ebullient 1990s simply do not work any longer. In the stock market of the 1990s, brand new accounts became a key metric when valuing application software companies. New accounts at all costs mantra was seen as the right business models by both investors

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » cross selling banking

Emptoris "Procures" Zeborg's Spend Management Expertise Part Three: Challenges and User Recommendations


The combined company's possibly biggest challenge remains a lack of awareness of the need for sourcing/spend management. While many people have realized the power of e-commerce on the consumer side, there is still plenty of education to be conducted by all the SRM vendors to prove how much leverage their applications can bring to corporate buyers.

cross selling banking  install base, and improved cross-selling opportunity, some challenges and product gaps are yet to be overcome. One is to conduct possible product rationalization and integration, to orchestrate sales forces, and organize services strategies, given the constituents' different expertise and culture in the past. In addition to the above-mentioned army of direct and indirect competitors, the combined company's possibly biggest challenge remains a still ongoing lack of awareness of the need for sourcing/spend Read More

'New' Lawson Software's Transatlantic Extended Enterprise Resource Planning Intentions


The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement each other to become the largest enterprise applications supplier that is dedicated to the mid-market customer segment.

cross selling banking  provide near-term opportunities for cross-selling products to the combined customer base, and the new company pledges to provide solutions that serve a broad cross-section of industries. Additionally, Intentia, based in Sweden, has a stalwart vendor status in the domestic Scandinavian region, with strong international coverage in Europe, and with some notable presence in Asia-Pacific. It was founded in 1984 and serves over 3,000 customer sites in some 40 countries around the world, with the product that Read More

Emptoris "Procures" Zeborg's Spend Management Expertise Part one: Event Summary


Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg. However, despite a good fit, enlarged customer base, and improved cross-selling opportunity, some challenges and product gaps will have to be overcome.

cross selling banking  numerous global 5000 companies across a wide range of industries, which include electronics, pharmaceutical, metals and mining, aerospace and defense (A&D), and financial services. In September, Emptoris announced the acquisition of Zeborg , one of the world's leading spend analytics firms. As a result of the acquisition, Emptoris, with more than 50 global 5000 customers, and notable sourcing applications and services, believes it is now positioned as the leading strategic sourcing software provider in Read More

Marquee Vendors Partner for Deepening Inherent CRM and BI Links


Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and illustrate the value of MA.

cross selling banking  new bundled services and cross-product price plans and discounts, reduce operating costs and time to market for new services, and increase efficiency, all while improving the overall customer experience. Deregulated gas and electricity (and even waterworks to some degree) energy and utility companies, may also be a viable market for MA providers. Utilities companies are now operating in a competitive, dynamic environment that is quite different from what it faced previously as a near-monopoly. In Read More

Keeping Up with the Mobile Consumer


Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have not. But even though it’s relatively inexpensive for retailers to experiment with mobile, many have been slow to develop a mobile strategy. This survey report examines the consumer mobile landscape, and lays out the challenges and opportunities for retailers.

cross selling banking  in ways that other cross-channel efforts have not. But even though it’s relatively inexpensive for retailers to experiment with mobile, many have been slow to develop a mobile strategy. This survey report examines the consumer mobile landscape, and lays out the challenges and opportunities for retailers. Read More

ROI: Are You Ready to Walk The Walk?


ROI marketing is just starting to become mainstream. ROI selling is already out there, further advanced in adoption because of its perceived relevance to the selling process. It won't be long before several B2B software companies position their products as providing a superior ROI. Read on to find out if it's the right position to claim.

cross selling banking  Are You Ready to Walk The Walk? Introduction Apparently we hit a hot button with our recent column, The Proof is in the ROI . We heard from a number of executives at business to business (B2B) software companies with spirited comments and questions about using return on investment (ROI) in selling and marketing. At the end of this column, you'll find answers to some of the questions from readers. One question that wasn't asked was Is saving time and money a good position to claim? Surprised? Think Read More

Is Selling Software in China Really as Hard as It Seems?


You’re a North American software vendor. You’re considering setting up shop in China.  You know that the risks are formidable, but so are the potential rewards. Among the risks: intellectual property piracy issues, cultural adaptation challenges, currency restrictions, and governmental censorship (see The cost of doing business in China: Privacy for an excellent post on the Chinese

cross selling banking  book Redefining Global Strategy: Crossing Borders in a World Where Differences Still Matter . And here’s some “additional value” for you: SAP charges more for license fees in China than elsewhere. According to this article (in Chinese), in fact, the vendor charges 6,400 euros—twice as much as in Germany or Japan. Fascination in the Chinese market for western products is one element in SAP’s favor, but the vendor also seems to have understood that Chinese consumers are powerfully attracted to a Read More

Seven Magic Questions: How to Improve Your Win Ratio by Selling Value Instead of Price


There are many consultative sales methods. Each has unique strengths and techniques, but they all try to focus on what matters to the customer. To improve your win ratio, there are seven questions you must first be able to answer.

cross selling banking  Magic Questions: How to Improve Your Win Ratio by Selling Value Instead of Price There are lots of consultative sales methods around. You may have been trained in one, or read a book about one that you particularly like. Each has its unique strengths and techniques. But they all have at least one thing in common. They try to get sales people to focus on what matters to the customer. You build sales momentum by demonstrating that you are delivering an important solution to an important problem. That Read More

Focus on Corporate Governance Requires a Business-Oriented Selling Approach


If you are selling products or services that are critical to your prospect’s success or for that matter, their very survival, your proposal will likely be elevated to the board of directors level for final approval. How do you sell at the board level?

cross selling banking  and problems. Don't come across as one. There may be pro forma ROI models that your prospect is required to use. If so, you'll need to get your hands on those early, so you can build business value within that structure during the selling process. In some cases, your own company's ROI model may be much more appropriate for the kind of product or service you are selling than what the prospect is currently using. If so, it becomes a selling tool and should a catalyst to bring the sales and evaluation teams Read More

Meat and Seafood Traceabilty: A Weighty Issue


If any of your activities include processing, packaging, labeling, storing, selling, and/or shipping meat and/or seafood products, then traceability plays a key role in your working life. The need for lot tracking backwards and forwards across the supply chain has never been more front-of-mind than today—a convergence of recent events points towards tougher traceability requirements for the food industry in general, and meat and seafood processors in particular. This white paper shares best practices on traceability and recall readiness, specifically around the management of product types unique to the meat and seafood industry such as catch-weights and by-products, and information on how technology can help you meet these unique requirements.

cross selling banking  tracking backwards and forwards across the supply chain has never been more front-of-mind than today—a convergence of recent events points towards tougher traceability requirements for the food industry in general, and meat and seafood processors in particular. This white paper shares best practices on traceability and recall readiness, specifically around the management of product types unique to the meat and seafood industry such as catch-weights and by-products, and information on how technology can Read More

Tracking Limitations to Business Policies: Using Compliance-based Solutions as an Opportunity


Risk managers and compliance officials in banking institutions often face problems of how to measure and monitor risk and incorporate risk practices. Solutions to these problems must be linked to decision-making processes, but they also need to increase the speed at which institutions can react to market changes. Can new risk management solutions really deliver compliance in a verifiable, measurable, and timely manner?

cross selling banking   Read More

Implementation Acceleration Using Integration


webMethods, Inc. has released a set of Packaged Integrations — pre-built software solutions that can be used to rapidly automate common cross-application business processes. The company claims Packaged Integrations make it possible to accelerate implementation by up to 80 percent and reduce implementation costs by up to 70%.

cross selling banking  to rapidly automate common cross-application business processes. The vendor claims that compared to traditional implementations, these highly flexible solutions make it possible to accelerate the implementation process by up to 80 percent and reduce implementation costs by up to 70 percent, resulting in a much faster return on investment for customers. Integration is both a top corporate priority and a challenge. Companies need to quickly and easily integrate different IT systems and business processes Read More

Successful Cross-channel Retailing: 4 Concepts to Master


Savvy retailers know that it’s not enough to simply develop different retail channels. You need to make sure they all work together to deliver a seamless and satisfying customer experience. In his latest article, TEC analyst Philippe Reney covers the four major components of a successful cross-channel retailing strategy

cross selling banking  Cross-channel Retailing: 4 Concepts to Master Retailers who want to compete effectively at more than a local level need to engage customers on more than one channel—it’s what today’s customers want. Many retailers have undertaken efforts to attract different sets of customers through multiple channels (multichannel retailing), but true cross-channel retailing involves a comprehensive, synergistic strategy that spans those channels. Cross-channel retailing entails presenting and protecting Read More

Advanced Business Analytics Enable Better Decisions in Banking


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the banking industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a banking organization.

cross selling banking  for achieving this objective across functions in a banking organization. Read More