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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cross selling of banking products


Achieving Growth: New Accounts versus Up-selling to Existing Accounts
A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting as their previous top concern. Can

cross selling of banking products  accounts to up- and cross-sales, software support and services, a larger customer base, and the economies of scale are key factors to continued health. Now that the enterprise software market is mature, the grow-at-all-costs vendors' strategies of the ebullient 1990s simply do not work any longer. In the stock market of the 1990s, brand new accounts became a key metric when valuing application software companies. New accounts at all costs mantra was seen as the right business models by both investors

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Battle Booty from Oracle's Victory Over PeopleSoft


Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal of diplomatic customer management and savvy engineering.

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Marquee Vendors Partner for Deepening Inherent CRM and BI Links


Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and illustrate the value of MA.

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The Wizardry of Business Process Management - Part 3


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009,

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Stability and Functionality for Process and Discrete Manufacturers


While superficially, Infor's acquisition strategy may appear to be impulsive, it has actually been calculated to develop a stronger vertical functionality. This may mean that Infor can offer customers more stability while offering niche functionality.

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Chemical Products


Globalization, regulation, the shape of the macroeconomic landscape, and the high cost of labor and raw materials are just a few of the major challenges that companies from the chemical products industry have to face. Chemical product manufacturing is also an energy-intensive process, making it difficult for companies in this industry to "go green" and remain compliant with environmental regulations. To stay competitive, companies in the chemical products industry must find innovative ways to reduce their dependence on energy resources, and conduct ongoing research and development (R&D) to improve existing products and bring new products to market ahead of the competition.

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Case Study: Martin’s Wood Products


Martin’s Wood Products, producers of solid wood furniture for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource planning (ERP) advances of the 21st century. To bring costing under control, and to automatically place accurate and consistent work orders on the shop floor, the company uses an ERP and product configurator solution. Learn more about how the solutions help the company.

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Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership


This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption rate and total cost of ownership (TCO) of this technological approach. Download this white paper to find out how a hosted option can drive significant cost savings, reduce initial implementation times, and bring new functionality with relative ease and convenience.

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Case Study: Chatsworth Products




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Winning supply chain strategies for the electrical products industry


Despite intense price competition for its volume products, the electrical products industry remains healthy and dynamic. World-class companies are succeeding by marketing innovative products, scaling up and outsourcing production, expanding into new geographic areas, implementing more efficient business systems, and focusing on ever-closer relationships with suppliers, partners, and customers. This white paper explores the issues of manufacturers, wholesalers, and distributors and the current state and future of the industry. Industry specific technological are also discussed.

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The Pain and Gain of Integrated EDI Part One: The Pain of Integrated EDI


The real action is in merging the influx of electronically transmitted data with existing information already being processed within the ERP system, and the ensuing challenge is to make sense of this constant flood of information arriving daily in the form of EDI or XML messages.

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