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Abstract: Seagate Software has announced a new chapter in its corporate history by changing its name to
Crystal Decisions.
Crystal Decisions is an information infrastructure company that is a market leader in business intelligence, specifically for query and reporting tools. The new name reflects that of its flagship product,
Crystal Reports.
PubDate: 4/10/2001
Abstract: Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.
Abstract: Showing value has always been key to greater sales and higher prices. However, the bar has been raised. It’s often no longer enough to claim value—now the customer has to see, believe, and care about the value. Sales organizations must get their eyes back on the value ball, with five value-selling maturity levels that tie in to sales effectiveness. Learn how to improve your revenues while reducing sales effort and costs.
Abstract: With over 150 people in its product development teams working to deliver a number of highly customized product lines, crystal and optical component manufacturer Crystal Technology Inc. needed to revisit its product development processes, and find ways to improve efficiency. Learn how a new product lifecycle management (PLM) system helped the company reduce engineering change cycles by 16 percent and save $250,000.
Abstract: Although the recent spate of acquisitions in the business intelligence market, especially marked with Business Object’s acquisition of Crystal, Hyperion’s acquisition of Brio, and Actuate’s acquisition of Nimble, may bear resemblance to the raging consolidation in the ERP market, the underlying reasons for the first one are not that simplistic.
Abstract: Users choosing point planning or BI products should consider the integration infrastructure and effort needed to combine these products versus the cost and functionality issues of choosing an integrated CPM product suite (if still possible to find). Mission-critical issues like scalability, reliability, manageability and ease-of-use go without saying.
Abstract: In addition to products' rationalization, the integration at sales and cultural levels will be challenging. In general, existing customers of involved merging vendors should be alert, but they should still look at these events as positive.
Abstract: Over the past six months, Seagate Technology has made major moves to refocus their majority-owned subsidiary, Seagate Software, and put all the emphasis on their business intelligence products. These products were acquired in the early to mid-1990's with the purchase of Crystal Computer Services (Crystal Reports), and Holistic Systems (Holos OLAP product). In the meantime, Seagate has divested their network and storage management products to Veritas Software Corporation.