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Abstract:
Companies that know what they want in terms of Internet capabilities might benefit from eSOA, but others should give it a
wide berth. (...)
Excerpt related to
ctrix v termial services:
Companies that know what they want in terms of Internet capabilities might benefit from eSOA, but others should give it a
wide berth.
Published:
2000-10-16
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Abstract:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than
around products. This makes a perfect case for (...)
Excerpt related to
ctrix v termial services:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firm...
Published:
2000-11-02
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Abstract:
Given that OmniSky’s wireless Internet service is Palm OS specific, WorkSpot is a safe and relatively inexpensive partner
for OmniSky, which is still a privately funded organization (...)
Excerpt related to
ctrix v termial services:
Given that OmniSky’s wireless Internet service is Palm OS specific, WorkSpot is a safe and relatively inexpensive partner
for OmniSky, which is st...
Published:
2000-08-10
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Abstract:
Microsoft is about to start charging US$149 for its limited collection of Unix-compatible utilities for Windows NT/2000 clients.
We forecast a minimal market for this product. (...)
Excerpt related to
ctrix v termial services:
Microsoft is about to start charging US$149 for its limited collection of Unix-compatible utilities for Windows NT/2000 clients.
We forecast a mi...
Published:
2000-05-26
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
ctrix v termial services:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources and seek to optimize the service chain. What are these solutions and how do they work? (...)
Excerpt related to
ctrix v termial services:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources a...
Published:
2001-03-23
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Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
ctrix v termial services:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is
only when they are orchestrated (coordinated) into long-running business flows or processes that enterprises can realize their
true value. (...)
Excerpt related to
ctrix v termial services:
In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only
when they are orches...
Published:
2004-12-23
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Abstract:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's
strategy in the project portfolio management market (...)
Excerpt related to
ctrix v termial services:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web...
Published:
2006-02-10
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Abstract:
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation
within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make
these SOA concepts vendor-independent due to their use of (...)
Excerpt related to
ctrix v termial services:
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation
within certain boundar...
Published:
2004-12-22
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Abstract:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s
software to incorporate dispatch optimizatio (...)
Excerpt related to
ctrix v termial services:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice....
Published:
2000-11-21
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Abstract:
Sage ERP MAS 90 (v. 4.5) product certification report. Assisted online evaluation of ERP solutions for services. Sage ERP
MAS 90 (v. 4.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the
ERP Evaluation Center. The certification seal is a valuabl (...)
Excerpt related to
ctrix v termial services:
Sage ERP MAS 90 (v. 4.5) for ERP for Services Certification Report. ...
Download <strong>Sage ERP MAS 90 (v. 4.5) for ERP for Services Certification Report</strong>.
...
Published:
2012-02-27
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Abstract:
Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing,
higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy
for calculating utilization that is consistent with (...)
Excerpt related to
ctrix v termial services:
Calculating Utilization in a Services Company. Source: OpenAir. Document Type: White Paper Description: Utilization
is important for all services organizations. ...
Published:
2010-03-11
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Abstract:
There’s no universal solution for Web services security. Sometimes, access lists programmed into the Web services themselves
are sufficient. Other times, Secure Sockets Layer (SSL) may be more than adequate. However, when granular message processing
and auditing is essential, dedicated extensible marku (...)
Excerpt related to
ctrix v termial services:
Securing XML Web Services: SSL, XML Firewalling, and Beyond. ... Sometimes, access lists
programmed into the Web services themselves are sufficient. ...
Published:
2010-03-11
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Abstract:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation
to even the smallest organizations. (...)
Excerpt related to
ctrix v termial services:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recent...
Published:
2009-09-07
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Abstract:
In the $1.8 billion market of document management services, only 10 percent is billed by dealers. So how can they increase
their share of the managed print services trend? The dealer’s path to advantage lies in its service and supply organization.
To make this transition, the dealer needs a tool that g (...)
Excerpt related to
ctrix v termial services:
Managed Print Services: The Dealer Advantage. Source ... dealers. So how can they increase
their share of the managed print services trend? ...
Published:
2010-03-11
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Abstract:
Fax servers are essential for the financial services industry. Their reliability and security help transmit financial information
quickly and safely. Financial institutions, however, also have workflow and document needs due to lots of back-office paperwork.
Luckily, there are fax servers on the market t (...)
Excerpt related to
ctrix v termial services:
FAXCOM in Financial Services: Optimizing Business Workflow. ... Download <strong>FAXCOM
in Financial Services: Optimizing Business Workflow</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
There was a time when companies went with one platform, and stuck with it, hiring IT staff with that technology in mind.
That time has passed. Today, heterogeneity is the name of the game, with orga¬nizations having combinations of legacy software
and distributed systems, across multiple platforms and a (...)
Excerpt related to
ctrix v termial services:
Reducing the Risks of Managing Web Services Environments. ... Download <strong>Reducing
the Risks of Managing Web Services Environments</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Service excellence alone is not enough to ensure future growth and profitability in today’s challenging market. Streamlining
IT processes is essential to your business workflow. Whatever your professional services software needs—from customer relationship
management (CRM) to human capital management (...)
Excerpt related to
ctrix v termial services:
Strategies for Profitable Growth with IT Services. ... Download <strong>Strategies
for Profitable Growth with IT Services </strong>. Comments: ...
Published:
2010-03-11
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Abstract:
The competitive nature of the financial services industry today and the changing landscape of the customer approach to investing
puts an onus on suppliers to consider how well they are dealing with customers’ business transactions. In order to provide
better customer service—while at the same time im (...)
Excerpt related to
ctrix v termial services:
Operations Management in the UK Financial Services. ... Download <strong>Operations
Management in the UK Financial Services</strong>. Comments: ...
Published:
2010-03-11