-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
current news about customer relationship management:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
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Abstract:
SAP's first major product delivery that leverages recently the recently endorsed technology foundation, allows it to offer
a collaborative solution. This does not mean that the amount of time and resources required to implement and manage the
supplier enablement process can be underestimated. (...)
Excerpt related to
current news about customer relationship management:
... of perfecting their latest customer relationship management
(CRM)/ partner ... This is primarily good news for SAP ... Current
mySAP.com e-Procurement users should ...
Published:
2002-01-21
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Abstract:
The potential of enterprise incentive management systems, as being closely related to human capital management, should not
be ignored. This software category promises a fairly rapid and tangible return on investment in addition to its wide range
of benefits. (...)
Excerpt related to
current news about customer relationship management:
The potential of enterprise incentive management systems, as being closely related to human capital management, should not
be ignored. This softwa...
Published:
2006-12-14
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Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
current news about customer relationship management:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
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Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
current news about customer relationship management:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
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Abstract:
J.D. Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its
direct competitors’ upbeat postures. During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated
somewhat more galvanized strategy than the one it initi (...)
Excerpt related to
current news about customer relationship management:
JD Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its direct
competitors’ upbe...
Published:
2001-07-03
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Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
current news about customer relationship management:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
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Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
current news about customer relationship management:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
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Abstract:
Baan Co. interim chief executive Pierre Everaert said he could not rule out a takeover of the troubled Dutch business-management
software group. We hereby provide a list of (un) usual suspects. (...)
Excerpt related to
current news about customer relationship management:
Baan Co. interim chief executive Pierre Everaert said he could not rule out a takeover of the troubled Dutch business-management
software group. W...
Published:
1999-03-01
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Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
current news about customer relationship management:
... Current users are advised to follow Epicor's new ... sales &
marketing automation, and customer service activities) should react positively to this news.
...
Published:
2002-06-12
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Abstract:
Business applications vendor PeopleSoft took aim at the customer relationship management (CRM) market on October 11 as it
announced plans to buy Vantive, a maker of CRM software. The stock-for-stock deal, valued at $433 million, gives PeopleSoft
a comprehensive electronic-business solution designed to he (...)
Excerpt related to
current news about customer relationship management:
Business applications vendor PeopleSoft took aim at the customer relationship management (CRM) market on October 11 as it
announced plans to buy V...
Published:
1999-10-20
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
current news about customer relationship management:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
current news about customer relationship management:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26
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Abstract:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it can be easily neglected in a slew of recent complementary acquisitions and subsequent attempts to intertwine
them. However, CDC and Pivotal looks like the kind o (...)
Excerpt related to
current news about customer relationship management:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it ca...
Published:
2004-02-09
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Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
current news about customer relationship management:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
current news about customer relationship management:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
-
Abstract:
By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts,
and while difficult market conditions continue to persist, Epicor might be showing us that ‘a brave heart and wise mind’ can
keep it in the mid-market leadership race amongst a (...)
Excerpt related to
current news about customer relationship management:
... One of a two-part analysis of news from Epicor. ... some strong products
and a large customer base in ... With its solid cash position and current
development work in ...
Published:
2002-06-11
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Abstract:
In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue
growth in North America is much less compared to recent reports from its direct competitors, indicating a possible loss of
market share and the fact that not all troubles have bee (...)
Excerpt related to
current news about customer relationship management:
In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue
growth in North Amer...
Published:
2001-02-13
-
Abstract:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have
some attractive point solutions, such as partner rela (...)
Excerpt related to
current news about customer relationship management:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overco...
Published:
2004-02-07
-
Excerpt related to
current news about customer relationship management:
... Language (XBRL) Back in the News Again. Filed ... modernization and
the use of current technology to ... Customer Relationship
Matters (70); FOSS Ecosystem (18); From the ...
Published:
2008-12-16