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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

cursor icons  the location of your cursor on the screen. For example, if you had a question about a particular field on the screen, you could place your cursor in the field, and then request Help, and the Help system would be intelligent enough to provide information about that particular field (how to fill it out, in what format, etc.) CRM -Customer Relationship Management software is defined as: software that promotes the direct interaction between customers and the company through support of the people and Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » cursor icons


Upland Software Announces Release of Tenrox 2013 R2
The latest release of the Tenrox solution for professional services automation (PSA), Tenrox 2013 R2 was announced by Upload Software. Tenrox is the only

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Supply Chain Network Visibility and Analytics
The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies

cursor icons  Chain Network Visibility and Analytics Supply Chain Supply Network Visibility and Analytics If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP Supply Chain Management (SAP SCM) enables collaboration, planning, execution, and coordination of the entire supply network, empowering you to adapt your supply chain processes to an ever-changing competitive environment. Source : SAP Resources Related to Supply Chain : Supply Chain Read More...
Job Scheduling Maze in Distributed IT Landscapes - Part 3
Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional

cursor icons  Scheduling Maze in Distributed IT Landscapes - Part 3 Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional capabilities. This was done for the three older product releases. Particularly impressive was the ActiveBatch V6 release that introduced a few noble concepts like Job Library and Virtual Root . ActiveBatch V7 – The Current State of Affairs The ActiveBatch V7 release (the release has completed the B Read More...
Playing Devil’s Advocate with an Innovative Vendor’s “Techies”
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their opinions and approaches. IFS has re

cursor icons  Devil’s Advocate with an Innovative Vendor’s “Techies” Introduction The series of articles where Technology Evaluation Centers ( TEC ) asks vendors to provide their input on a number of market trends has received much attention and reaction from readers and vendors. Infor and IFS were the first to respond (see Two Stalwart Vendors Discuss Market Trends ), followed by Progress Software (see Open Platform Provider Answers Questions about the State of the Market ), xTuple (see A Semi-open Read More...
CDC’s Ross ERP Now TEC Certified
TEC certification is like a software test drive; a chance to look under the hood, kick the tires, take it around the block with some scenarios. [more on TEC

cursor icons  Ross ERP Now TEC Certified TEC certification is like a software test drive; a chance to look under the hood, kick the tires, take it around the block with some scenarios. [ more on TEC Certification here ] I wasn’t disappointed during our recent certification of CDC Software’s Ross ERP. First, let me back up and give you a brief overview of the vendor and its product. CDC is a world-wide company, with 1,400 employees, primarily in North America and Europe. CDC acquired Ross ERP in 2004, gaining Read More...
25% Less Learning Time? Find the Right Approach to Training
A key challenge in software implementation is getting the end users up to speed with a new system. Training just doesn’t seem to work—or is not fast enough. But

cursor icons  following where the teacher’s cursor is. If you are not familiar with the task, then you don’t know what fields matter, and where they are located on the screen. By doing repeated demonstrations (four) and layering on new information each time, the learner gets familiar with where to move his/her eyes on the screen, and doesn’t get overwhelmed with information all at once. The “bite-size” pieces of information make it easier to swallow. Learners repeat the process Too often people learning Read More...
Smaller Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations
The unique business needs of project-oriented organizations, when addressed by large ERP vendors that offer general-purpose enterprise software, typically

cursor icons  Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations Smaller Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations P.J. Jakovljevic - January 26, 2005 Project Oriented Organizations Relevant Business Systems , ( http://www.relevant.com ), a privately-held San Ramon, CA-based provider of enterprise resource planning (ERP) solutions that helps mid-size and large aerospace and defense (A&D), engineer-to-order (ETO), Read More...
Antivirus Software: Market Review
Computer viruses are spreading through the Internet at an unprecedented rate and the antivirus market is now a $3 billion (USD) a year industry. This report

cursor icons  Software: Market Review Executive Summary Computer viruses are spreading through the Internet at an unprecedented rate and the antivirus market is now a $3 billion (USD) a year industry. This report measures the financial health and product quality of four key industry players: Symantec, McAfee, Computer Associates, and Trend Micro. Market Overview and Background In the global antivirus market, the four market leaders currently seem to be Symantec , McAfee , Computer Associates , and Trend Micro Read More...
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

cursor icons  analytics,social network,sociale media,social media,media social,social media marketing,marketing with social media,marketing social media,social media and marketing,sm2,the social media,social media icons,media monitoring,analytics business,social media strategies Read More...
Lessons Learned on the Inca Trail
Peru, a country with a glorious past and an uncertain future, stands at the crossroads. The inability to attract significant trade or investment due to the

cursor icons  Learned on the Inca Trail Lessons Learned on the Inca Trail Featured Author - Carla Reed - January 28, 2005 Introduction During the course of my career, I have literally traveled to the far corners of the earth. What still continues to surprise me is the fact that beyond the language and other differences, globalization has created a relatively homogenous international society. In search of something new and unique, I was therefore tempted by the promise of Peru. A country that has remained relative Read More...
Total Reward Management: Don't Leave Your Line Manager Alone
A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and

cursor icons  total reward management,human resources,human capital,line managers,incentive,return on investment,collaborative platform,reward,performance,employee performance management Read More...
Plymouth Rock Energy Selects Cloud Extend
Cloud Extend is a cloud business process management (BPM) application from Active Endpoints, built on its flagship BPM system, ActiveVOS, and available in

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3M Wraps Up HighJump, While Retalix Shops OMI International Part One: Recent Events
It appears that instead of a direct intra-market consolidation, some smaller, but profitable, undercapitalized, and undervalued warehouse management and supply

cursor icons  Wraps Up HighJump, While Retalix Shops OMI International Part One: Recent Events Event Summary The consolidation within the warehouse management systems (WMS) and supply chain execution (SCE) market, which has long been predicted by certain pundits who also explain the various reasons why it has never taken place, seems to have taken another route very recently. Namely, instead of a direct intra-market consolidation, some tormented public SCE/WMS vendors or smaller, but profitable, undercapitalized, and Read More...
Tropos
Tropos was developed for short-cycle demand-driven manufacturing and the needs of regulated industries. The majority of enterprise resource planning (ERP

cursor icons  tropos,tropos visio,tropos visio stencil,tropos stencil,tropos reseller,tropos pricing,tropos placement consultants,tropos mrp problems,tropos mibs,tropos erp review,tropos erp diagram,visio tropos,visio template wireless tropos,tropos visio shapes,tropos visio icons Read More...

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