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Documents related to » cursus itil


Freeware Vendor s Web Tracking Draws Curses
The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people. This potential privacy issue was discovered and announced by the same security consultant who discovered, in March of 1999, that Microsoft Windows was inserting unique serial numbers into many documents created within Office 97 programs like Word and Excel.

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11/29/1999

ITIL Foundation Fasttrack—The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

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1/28/2011 4:01:00 PM

ITIL Process Maturity Self-assessment
IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

CURSUS ITIL:
3/28/2007 3:51:00 PM

Measuring the ROI of Internal ITIL Investments
The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

CURSUS ITIL:
7/27/2007 2:25:00 PM

The Case for Service-oriented Monitoring as the First Step of an ITIL Initiative
The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality approach to achieving business efficiency in the use of information systems. The key paradigm shift that ITIL s ITSM best-practices taxonomy seeks to achieve is the movement away from management of silos, towards management of services spanning multiple silos.

CURSUS ITIL:
3/23/2007 4:53:00 PM

Best Practices for Implementing a Security Process
Security technology has evolved from static firewalls and antivirus products to suites of tools that are effective in protecting against modern threats. But without a solid process backing up the technology, organizations will still be susceptible to emerging threats. Learn more about aligning security processes with the latest security technologies to create a barrier against today’s most insidious threats.

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11/17/2010 12:46:00 PM

WAP Forum Specifies RSA’s RC5 Encryption For Wireless
As the wireless community continues to grow at mind-boggling rates, security has become a key concern, not only in the eyes of users, but also to vendors and service carriers.

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5/9/2000

Application Portfolio Management: Delivering Improved Functionality
The best-kept secrets in application portfolio management secrets revealed!Download our free whitepaper! Today’s technology and application leaders are pressured to deliver functionality that drives efficiency, innovation, and growth—while reducing costs. As a result, technology and application portfolio management (APM) are top business priorities. Learn about a framework for implementing an APM program that can enable your company to monitor and analyze the impact of application changes and reduce portfolio complexity.

CURSUS ITIL:
10/16/2009 1:04:00 AM

Strategies for Profitable Growth: Aerospace and Defense Manufacturing
Your Challenge: Get Decision Makers' Approval for Strategies for Profitable Growth Aerospace Defense Manufacturing. Specific, Measurable, Achievable, Relevant and Time-Bound. The aerospace and defense (A&D) manufacturing industry is always changing. That’s why A&D manufacturers are constantly seeking better ways to manage complexity, cut costs, and boost productivity. In pursuit of these objectives, A&D manufacturers are looking beyond standard practices to new business strategies that promise solid business results. But which strategies and practices are right for your company?

CURSUS ITIL:
12/6/2006 3:57:00 PM

How ITIL-based IT Help Desk Can Help Small and Medium Businesses
Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

CURSUS ITIL:
7/22/2008 6:30:00 AM

Reliability Driven Maintenance--Closing the CMMS Value Gap ?Part One: Trends and Definition
The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond customarily expected cost savings, such as improved plant output, performance predictability, product quality, customer service, safety, environmental control, etc.

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1/17/2005


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