-
Abstract:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Complex System in relation to Account Management, Service Metrics, and Customer Dashboards. A service business
should be managed and measured based on the maturit (...)
Excerpt related to
customer account group:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Com...
Published:
2010-03-11
-
Abstract:
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business,
from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts
of the organization, provides the opportunity to rethink e (...)
Excerpt related to
customer account group:
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business,
from Marketing to Servic...
Published:
2003-07-10
-
Abstract:
WATERLOO, Ontario--(BUSINESS WIRE)--Sept. 15, 1999 -- The Descartes Systems Group, Inc. DSGX, CA: DSG, a leading provider
of e-business solutions, is proud to announce that it has been recognized as a 1999 Canadian Technology Fast 50 Company, an
annual ranking by Deloitte & Touche of the 50 fastest growi (...)
Excerpt related to
customer account group:
WATERLOO, Ontario--(BUSINESS WIRE)--Sept. 15, 1999 -- The Descartes Systems Group, Inc. DSGX, CA: DSG, a leading provider
of e-business solutions,...
Published:
1999-09-20
-
Abstract:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Customer Life Cycle Management. Research shows that back-office connectivity is not addressed by many customer
relationship management (CRM) solutions—meaning (...)
Excerpt related to
customer account group:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Custo...
Published:
2010-03-11
-
Abstract:
ACCPAC continues to enhance the PRO series and Advantage series product lines. (...)
Excerpt related to
customer account group:
... The Sage Group plc is a leading provider of ... of Materials (BOM),
Bills of Lading, Customer Connect, ProAlert ... include support for alphanumeric account
codes in ...
Published:
2004-06-04
-
Abstract:
The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with
selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to
the evolving scalability and migration needs of customers th (...)
Excerpt related to
customer account group:
... Therefore, at no cost to the customer, ACCPAC will ... Also, regional
account managers will serve as "matchmakers ... put together a professional services
group to help ...
Published:
2004-06-10
-
Abstract:
SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true
business management system (accounting + exception management + task management), and for that reason alone it should receive
serious consideration. (...)
Excerpt related to
customer account group:
... Marketing Catalogs: This feature allows users to group items into logical categories
... Assembly Work Orders allows users to record a customer's order (standard ...
Published:
2005-01-04
-
Abstract:
SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true
business management system (accounting + exception management + task management), and for that reason alone it should receive
serious consideration. (...)
Excerpt related to
customer account group:
... Marketing Catalogs: This feature allows users to group items into logical categories
... Assembly Work Orders allows users to record a customer's order (standard ...
Published:
2005-01-04
-
Abstract:
Working Together More Efficiently: Mapping Out the Company's Business Processes.Reports and Other Software Dynamic System
to Use In Your Dynamic System of Company's Business Processes. Enterprises must collaborate or they will surely stagnate.
Guarded proprietary information has given way to collaborative (...)
Excerpt related to
customer account group:
Working Together More Efficiently: Mapping Out the Company's Business Processes. Reports and Other Software Dynamic System
to Use In Your Dynamic Sy...
Published:
2010-03-11
-
Abstract:
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or
partner for life' strategy to fend off any intruder to its US market stronghold, especially Microsoft Business Solutions. (...)
Excerpt related to
customer account group:
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or
partner for life' strat...
Published:
2002-12-18
-
Abstract:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some
solutions. (...)
Excerpt related to
customer account group:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and t...
Published:
2006-05-23
-
Abstract:
With its short term ownership under Baan all but forgotten, CODA has been doing well, owing to its astute offerings tailored
to the preferences of each regional market, coupled with some recent appetizing acquisitions. (...)
Excerpt related to
customer account group:
With its short term ownership under Baan all but forgotten, CODA has been doing well, owing to its astute offerings tailored
to the preferences of...
Published:
2005-11-14
-
Abstract:
The Customer Relationship Management (CRM) RFP Template covers industry-standard functional criteria of CRM that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
customer account group:
... Activity Management, Customer Relationship Management CRM RFP Template. ...
automatically associated with an account record, when ... for your eyes only"); Group
or team ...
Published:
-
Abstract:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest impact on our ability to add value to the people we do business with. (...)
Excerpt related to
customer account group:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest imp...
Published:
2006-10-24
-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer account group:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
-
Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer account group:
... Activity Management , Customer Relationship Management (CRM) Software ...
automatically associated with an account record, when ... for your eyes only"); Group
or team ...
Published:
-
Abstract:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Excerpt related to
customer account group:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Published:
2010-03-11
-
Abstract:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least a continuation of the past but more likely its improvement. (...)
Excerpt related to
customer account group:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least ...
Published:
2002-10-14
-
Abstract:
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service
and Customer Interactions. Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves
the speed, consistency, and convenience of informatio (...)
Excerpt related to
customer account group:
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service
and Customer Int...
Published:
2010-03-11
-
Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
customer account group:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03