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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer accounting


FinancialForce Accounting Summer ’12 Bridges Salesforce Service Cloud and Accounting
FinancialForce Accounting Summer ’12 is launched just in time for the Dreamforce 2012 conference. FinancialForce Accounting has been extended to work with

customer accounting  the proverbial gap between customer service and finance functions and to turn the customer service center (call center) from a cost center to a profit center. Why? Because customer service departments are absorbing ever-more customer interactions, creating the need for a broader, deeper view of customers. That includes insights on the financial relationship with the customer. FinancialForce.com is doing this to extend the traditional 360° CRM view of customers to encompass a complete financial view of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » customer accounting

Accounting Seed


Accounting Seed has developed a native application exclusively for the cloud Salesforce.com platform, that integrates accounting and enterprise resource planning (ERP) with customer relations management (CRM), seamlessly and securely under one roof, and visible to users on a single dashboard. Accounting Seed delivers a real-time, 360-degree view of a business, accessible by smartphone, tablet, or any computer, anywhere in the world.

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Accounting for SMB Showdown


I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown pits two major enterprise resource planning (ERP) and accounting for small to midsized business (SMB) vendors against each other, head-to-head: Exact Software North America (a division of Exact Software) and Infor.

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Adagio Accounting


Adagio is an accounting product suite that was launched in 1999. Designed for organizations that manage over $1 million in sales and revenue, with significant transaction volumen, and at least one person responsible for managing those transactions. The accounting system is modular and combines batch interface and control with on-line processing in order entry and inventory control. Products include Adagio Financial Suite, Adagio Operational Suite, Adagio Payment Solutions, Adagio for Professional and Services Industries, Adagio Reporting and Analysis, Utilities, and Platinum Payroll for Adagio (which is a third-party offering).  

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Best-of-breed Approach to Finance and Accounting


CODA's savvy accounting and financial offerings include budgeting, forecasting, scorecards, and tools that use Microsoft Excel spreadsheets collaboratively and securely. However, CODA must defend its narrow specialist and best-of-breed approach against larger-scale integrated enterprise system offerings.

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Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

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Rising to the Challenge: Productivity in Accounting and Finance Organizations


During these challenging times companies need to do more with less. This need extends throughout the organization-and companies' accounting and finance organizations are rising to the challenge. Know the most critical challenges faced by the CFO organization of companies in improving staff productivity and effectiveness of their operations according to research conducted by the Institute of Management Accountants (IMA).

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Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

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MBA Accounting Software


MBA's goal is to provide an easy to use, quality accounting software package that can help its clients track their financial status by providing up-to-date information. MBA designs its software based on the needs of customers in the small to mid-range market.  

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Accounting Software Checklist for Small and Midsized Businesses


Like the smb finance and accounting checklist from inside business finance.

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Sage BusinessWorks Accounting


Sage BusinessWorks 50 Accounting (formerly BusinessWorks Gold) bridges the gap between off-the-shelf, entry-level products and complex high-end systems. Its modular design is ideally suited for growing small and medium-sized businesses. BusinessWorks combines robust features such as serial number tracking, multiple warehouse management capabilities, and multiple costing and pricing methods for complete inventory management.

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