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Documents related to » customer analysis example


Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

CUSTOMER ANALYSIS EXAMPLE: Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the
8/3/2009 3:20:00 PM

PCI Compliance Cost Analysis
The Payment Card Industry Data Security Standard (PCI-DSS) was created by credit card companies to protect cardholder data, ensuring that merchants and service providers maintain the highest degree of information security. However, many retailers are still questioning its effectiveness and necessity in light of the high cost of compliance. Read this white paper to find out what this cost really means for your organization.

CUSTOMER ANALYSIS EXAMPLE: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/7/2008 5:27:00 PM

Analysis of Virgin Net s Hacker Scare
The Company only operates in England and claims the break-in attempts were only to specific and contained areas.

CUSTOMER ANALYSIS EXAMPLE: Analysis of Virgin Net s Hacker Scare Analysis of Virgin Net s Hacker Scare P. Hayes - January 23, 2000 Read Comments Event Summary LONDON (AP) - Thousands of Virgin Net e-mail users were given new passwords after the company uncovered a potential security breach. Market Impact More than 170,000 registered Virgin Net e-mail users were handed an interruption of service following the discovery of a hacker attempting to access Virgin s network. The company only operates in England and claims the break-in
1/23/2000

Customer: Eastern Food
Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made easier in recent years with the implementation of Ross Systems’ iRenaissance suite of business applications for both front and back office operations. The flow of information, necessary to make critical decisions and ensure high levels of service, now travels quicker than the fast-paced industry it serves. The plant scheduler has been able to reduce the number of daily individual production jobs by as much as 20%, as well as reduce the number of changeovers, resulting in higher capacity utilization and throughput. Visibility to the forecast and orders allows for better management of the scheduled cycle of product runs, which must be closely coordinated with inventory to ensure supply is both adequate and fresh. Cycle schedule compliance has improved from 88% to 95%.

CUSTOMER ANALYSIS EXAMPLE: Customer: Eastern Food Customer: Eastern Food Source: RiverOne Document Type: Case Study Description: Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made
4/29/2005 9:33:00 AM

MicroStrategy Manages Your Customer Relationships And Its Own
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.

CUSTOMER ANALYSIS EXAMPLE: MicroStrategy Manages Your Customer Relationships And Its Own MicroStrategy Manages Your Customer Relationships And Its Own L. Talarico - December 15, 2000 Read Comments L. Talarico - December 15, 2000 Event Summary MicroStrategy (NASDAQ: MSTR) is a Business Intelligence vendor with its sights set on the analytical CRM market. The company is positioning its CRM offering to take advantage of the demand for sophisticated customer analytics by leveraging its experience in Business Intelligence.
12/15/2000

Lifecycle Cost Analysis: The Key to Asset Sustainability


CUSTOMER ANALYSIS EXAMPLE: computerized maintenance management system, CMMS, Bigfoot CMMS, Smartware Group, Web-Based Maintenance Software, EAM, enterprise asset management, Chemung ARC, Asset Management & Maintenance Journal, AMMJ.
9/25/2013 12:18:00 PM

Vendor Analysis: Kaspersky Anti-Virus Products Examined
Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, research done by Kaspersky Labs indicates that Linux may be just as prone to viruses as Microsoft operating systems.

CUSTOMER ANALYSIS EXAMPLE: Postfix, Exim, CheckPoint Firewall-1. Customer Scope: Multi-platform information technology businesses; individual users. Industry Focus: Data integrity, information security, server and desktop security, application security, messaging security. Key Features: New Virus Notification, Bi-Daily Updates, Scheduling System, Phone and Email Support, Command Line Commands and Switches, Simple User Interface, Monitoring Mode, Reporting, Generator and Logging. Employees: Over 250 Contact Information: 011 +7
11/23/2002

Vendor Analysis: Interliant s Security Vulnerability Assessment
A security vulnerability assessment service is a risk management process. Interliant's security vulnerability assessment service enables its clients to understand what risks their online transaction systems and network infrastructure face. Relevant Technologies has taken an in-depth look at Interliant's security vulnerability assessment service to find out what their tactical strategy is in helping organizations minimize risk, how this strategy evolved, and what IT decision makers can expect to gain from using their services.

CUSTOMER ANALYSIS EXAMPLE: and confidential corporate and customer information perform a third-party security vulnerability assessment once a quarter. In addition to quarterly assessments, Relevant recommends that internet-based penetration tests be performed on a monthly basis. Interliant s ISVA service offers best-practice penetration testing capabilities that are able to substantially mitigate future security exposures. Other significant contenders in the SVA market that compete with Interliant include @Stake, TruSecure, and
1/14/2002

Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

CUSTOMER ANALYSIS EXAMPLE: Dell Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R. Krause - September 3, 1999 Read Comments Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human
9/3/1999

Finally, SAP’s Approach to In-memory Analysis » The TEC Blog
necessary steps to provide customer with these sorts of capabilities. HANA will enable SAP to enter the in-memory analytics niche along with other products like QlikTech’s QlikView [ Evaluate the product ] and Microsoft’s PowerPivot . See additional media related to HANA and SAP , or leave a comment below, and I’ll respond as soon as I can. Share This   Read More     --> Trackback Address     Tags: HANA , in memory , in memory analysis , in memory technology , SAP , SAP High Performance

CUSTOMER ANALYSIS EXAMPLE: HANA, in memory, in memory analysis, in memory technology, SAP, SAP High Performance Analytic Appliance, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-12-2010

Build and Manage Strong Customer Relationships
Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data.

CUSTOMER ANALYSIS EXAMPLE: Build and Manage Strong Customer Relationships Build and Manage Strong Customer Relationships Source: SAP Document Type: White Paper Description: Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of
2/17/2011 9:42:00 AM


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