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Software Functionality Revealed in Detail
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 customer base oracle vs db2 market share


MAPICS To Leap Forward In A Frontstep Way
MAPICS’ acquisition of Frontstep is a real positive given that Frontstep had already spent ~$60 million to deliver its entire product line, which includes ERP

customer base oracle vs db2 market share  only about increasing the customer base and milking indefinitely support & maintenance revenue. Due to both vendors' traditional aim at the upper-end of the mid-market, and consequently at multi-national companies with diverse technologies enterprise-wide, going forward, newly enlarged MAPICS logically desires to become an active dual (i.e., both J2EE and Microsoft .NET compliant) platform vendor. To that end, the company will continue to sell and enhance its traditional breadwinning product for the IBM

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Enterprise Applications Battlefield Mid-Year Scoreboard Part 3: IBM


IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious market, which may be a concern that is aggravated rather than alleviated by the acquisition.

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Phone Systems Market Primer


Get up to speed quickly and easily with the Phone Systems Market Primer.

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David vs. Goliath? Talent Management Outlook in Midsized vs. Large Organizations


Many surveys address how the needs of human resources (HR) vary, but they often focus on the difference between small and large organizations with the assumption that midsized organizations are similar enough to large organizations not to require extra focus. To get a different perspective, we looked specifically at how the HR function in midsized organizations compares to their much larger counterparts. Are they as similar as is popularly believed?

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Customer Bill of Rights eBook


Interactive voice response (IVR) technology allows a computer to interact with customers using voice and dual-tone multi-frequency (DTMF) tones via a keypad.

IVR can be invaluable to an organization, but the customer experience is crucial. Improving the customer experience means an enterprise can improve customer retention, improve customer satisfaction, and increase cross-selling and up-selling.

Download this eBook to learn ten factors that customers should expect and companies need to provide for a successful self-service IVR implementation. They include setting clear expectations, transferring callers correctly, remembering the customer, and respecting callers’ time.

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Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan


Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and hardly resembling its 1999/2000 incarnation - this time the vendor was rather a victim of its now ex parent's 'sins' than of self-inflicted wounds, which was the case prior to its Invensys stint.

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Research Note: Oracle Business Accelerators


Oracle Business Accelerators are pre-built configurators and guidelines designed to reduce the time, cost, and risk of implementing Oracle applications. When Nucleus analyzed the experiences of customers using Accelerators, analysts found all customers reduced the time to deploy Oracle E-Business Suite, many by more than 50 percent of the time an implementation without Accelerators would have taken. Download the analysis now.

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How to Achieve a Great--and Profitable--Customer Experience


Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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Oracle Retail Suite—Almost Everything Global Retailers Might Need?


This report describes how Oracle's series of acquisitions since the mid-80s have enabled the software giant to offer an integrated suite of business applications, systems, and storage solutions that provide retailers with all the necessary tools to address nearly all their business needs in a “commerce anywhere” manner.

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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements


While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggernauts.

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Oracle Optimized Solution for JD Edwards EnterpriseOne-A Business White Paper


This paper describes the benefits of integrating Oracle's software and hardware technologies to achieve optimal results in the form of increased performance, low cost of operation, low energy consumption, and small footprint.

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