Home
 > search for

Featured Documents related to » customer care products telecommunications



ad
Get Top CRM Software Comparisons

Find the best CRM software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » customer care products telecommunications


Telecommunications Performance Excellence
Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate pla...

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: Human Capital Management (HR) Customer Relationship Management (CRM) Get the help you need for your growing telco business by downloading these top resources. Sponsored by SAP   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2010
9/14/2010 2:00:00 PM

Top Software for Telecommunications Companies
For your own customized comparison reports, select a category below:ERP for Telecommunications Human Capital Management EAM/CMMS for Telco Operati...

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2010
9/2/2010 3:01:00 PM

The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure
Refer to Demarc Extension and Its role in the enterprise network telecommunications infrastructure.Read IT reports linked to demarcation point. Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually performs the Demarc extension. This confusion can lead to finger pointing and eventually a bad reputation for those involved. Understand the issues surrounding the Demarc extension and how they can be resolved from the very beginning.

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: typically where the edge Customer Premises Equipment is located, is mandated by federal regulations. The federal mandate requires all local access providers to install a demarcation point to provide for operational control or ownership to change hands between the local access provider and the subscriber, typically the end user. The importance of a demarc extension can be understood by comparison to a typical cabling channel that connects the computer at an employee s desk back to an Ethernet switch
5/10/2010 3:56:00 PM

Service Innovation Management for the Telecommunications Industry
All too often, telecom companies try to innovate in scattershot ways that make it difficult to identify market opportunities. They dedicate valuable resources to developing services, only to see these services fail in the marketplace. That’s why telecom companies need to implement better approaches to innovation. Learn about effective processes for identifying, developing, and bringing innovative services to market.

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/2/2010 4:34:00 PM

The Two Driving Forces Behind Fashion Products » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: apparel, fashion, footwear, plm, Product Development, product lifecycle management, textile, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-11-2009

The Intelligent Customer Experience Life Cycle
Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing sales and service as independent challenges—solved by using disconnected software packages—an integrated solution that accelerates the total life cycle may be the answer.

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: The Intelligent Customer Experience Life Cycle The Intelligent Customer Experience Life Cycle Source: Aptean Document Type: White Paper Description: Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing sales and service as independent challenges—solved by using disconnected software packages—an
9/5/2007 4:03:00 PM

Sit Customer Sit How Did Customers Get So Trained?
Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think they perceive?

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: Sit Customer Sit How Did Customers Get So Trained? Sit Customer Sit How Did Customers Get So Trained? René Jones - October 18, 2003 Read Comments Sit Customer Sit How Did Customers Get So Trained? Featured Author - Ren Jones - October 18, 2003 The Situation I need that shipped overnight! I need that delivered today! Drop it off to me on your way home? I do not want to pay a restocking charge! Do these all sound familiar? I d be willing to bet you can come up with a book full of the things
10/18/2003

Chemicals and Allied Products: Howard Johnson, Inc.
Howard Johnson’s Enterprises, Inc. (HJE) is a provider of lawn and garden fertilizer products whose discrete manufacturing package assumed a discrete process. It took ProcessPro eight months to implement a new enterprise resource planning (ERP) solution that worked to address HJE’s unique needs.

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: case, ProcessPro, Howard, Chemical, manufacturing.
4/29/2005 9:33:00 AM

The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site.

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: Insider’s Guide to Great Customer Service on the Web The Insider’s Guide to Great Customer Service on the Web Source: RightNow Technologies Document Type: White Paper Description: Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were
2/8/2007 3:21:00 PM

Vendor Analysis: Kaspersky Anti-Virus Products Examined
Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, research done by Kaspersky Labs indicates that Linux may be just as prone to viruses as Microsoft operating systems.

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: Postfix, Exim, CheckPoint Firewall-1. Customer Scope: Multi-platform information technology businesses; individual users. Industry Focus: Data integrity, information security, server and desktop security, application security, messaging security. Key Features: New Virus Notification, Bi-Daily Updates, Scheduling System, Phone and Email Support, Command Line Commands and Switches, Simple User Interface, Monitoring Mode, Reporting, Generator and Logging. Employees: Over 250 Contact Information: 011 +7
11/23/2002

Customer Experience Management: The Value of Moments of Truth
Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues.

CUSTOMER CARE PRODUCTS TELECOMMUNICATIONS: Customer Experience Management: The Value of Moments of Truth Customer Experience Management: The Value of Moments of Truth Source: RightNow Technologies Document Type: White Paper Description: Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management
7/26/2006 3:38:00 PM


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others