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Abstract: Electronic health records can provide many benefits for patients and health
care providers and insurers. Health
care technology managers should have a strategic technical background to make informed decisions about integrating, partnering, or supporting personal health
care record (PHR) solutions. Learn best practices on implementation, and how to leverage your existing health
care technologies with new PHR platforms.
PubDate: 4/11/2008 10:59:00 AM
Abstract: Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business applications from a single source, even if they have to sacrifice some functionality. To that end, the company launched its Complete Care program. Complete Care is possibly the most comprehensive approach for small and midsize manufacturers to obtain needed business enterprise applications, backed by professional services and a long-term commitment to the customer's success. However, Fourth Shift’s future is not without significant challenges.
Abstract: Server security is a key issue for the health care industry. Between an expanding body of regulations and the need for 24/7/365 system availability, it’s essential to address vulnerabilities as soon as possible. But with constant new threats, protecting your server isn’t easy. Learn about the special needs of server security in the health care environment, and how you can have comprehensive protection with no down time.
Abstract: Delivering quality health care in today’s environment means facing greater economic pressures, regulatory and compliance issues, and ongoing shortages of qualified professionals. Hanging on to traditional paper-based operations may be intensifying your problems. Learn about how people management technology can help you find the qualified nursing and health care personnel you need, and manage compliance issues too.
Abstract: Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.
Abstract: Electronic product code information services (EPCIS) is a standard mechanism for inter-company collaboration and data sharing, which can enable health care partners to deploy solutions that meet short-term mandates driven by patient safety, as well as lay the foundation for long-term business value. Learn more about the impact of EPCIS in a study concerning data management and data sharing in the health care supply chain.
Abstract: This time the merger and acquisition of Connect-Care by Firstwave appears to be a search for vertical market access. Connect-Care provides a direct reach to 87 software vendors that may represent both vertical expertise and a network of resellers. The stakes are high. Will the Firstwave technical lead and the Connect-Care vertical expertise bring a best-of- breed CRM application that the market needs?
Abstract: Electronic medical records (EMR) serves a niche market. This software caters specifically to health care professionals working in clinics, private practices, and hospitals. EMR software came about to increase overall patient care and communication between health care staff and departments.
Abstract: Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical Audits. Find out how the co-op divided up the implementation, and how the new solution has streamlined numerous processes related to its administrative health care services.
Abstract: Software technologies can provide a single point of entry for prospects and health plan providers to educate new or renewing prospects on the full value of each offering. Behind the scenes, these technologies can also record all prospect preferences to allow sales, marketing, advertising, and product development to benefit from more targeted offerings and personalized messaging, at greatly reduced costs.
Abstract: Health care organizations have special needs to consider when deciding what type of electronic medical record (EMR) system to implement. This article examines the advantages and disadvantages of on-demand and on-premise EMR systems.
Abstract: Delivering full-service home care services to over 1.5 million people in the US was challenging enough for Apria Healthcare. Added to that was the need to meet government and industry regulations and maintain the highest standards of skills and knowledge. To overcome these challenges, Apria implemented a learning content management system (LCMS) that has helped the company deliver the rapid training it was looking for.
Abstract: Secure transmission of health care information is critical to your medical organization and your clients. Volumes of critical medical data are sent to you every day, making it imperative that the information be sent quickly and safely. Fax servers are easy-to-use point-to-point systems that provide secure transmission of confidential information—saving you time and money while protecting all your sensitive data.
Abstract: What does it matter if your IT department uses FTP, SOAP, REST, or AS/2? How does an ESB impact the business? What s all this talk about SOA? Even the most tech-savvy of supply chain executives can be overwhelmed by the alphabet soup used to integrate business processes. So why should you care? Here’s six reasons.
Abstract: Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.
Abstract: The foremost concern of Hôpital du Sacré-Coeur de Montréal (HSCM) is to provide quality health care service. But it also knows that unless it operates an efficient business, it will not be around to provide that service. That’s why HSCM needed a comprehensive suite that covered not just the backbone needs of any business, but also health care industry specifics.
Abstract: Like many health care providers, Wisconsin (US)-based Aurora faces pressures to improve care quality, while monitoring its bottom line. Asset optimization remains elusive for most such enterprises, but Aurora devised a plan to use a centralized service management call center to facilitate service requests, and dispatch resources. Aurora was thereby able to attain higher efficiency, and still strengthen service levels.
Abstract: Increasingly complex regulatory requirements in the health care industry have intensified pressures on health systems to assure compliance and operational governance while maximizing business performance. This study draws on a survey conducted by Healthcare IT News and Healthcare Finance News to share strategies that will improve governance, compliance, and business performance across today’s health care organization.
Abstract: Businesses are built on strong and reliable customer relationships—with trust at the core. But how can you develop trust when most customers communicate only by e-mail? E-mail software does exist that emulates the interactive one-on-one relationship within a conversation. Its ease-of-use and user-centric functionality help agents focus on customer needs—without interference from technology.