Home
 > search for

Featured Documents related to »  customer care solutions telecommunications


Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems,

customer care solutions telecommunications  a strong leader in customer care and billing applications. With the Xchange acquisition (following its acquisition of Clarify), it could have theoretically positioned itself as an almost complete CRM solution in the communications arena. However, Xchange has turned out to be inadequate within Amdocs to offer the sort of support that CSPs require. As a result, most CSPs have been experimenting with data warehouses from Oracle , SAS, or Teradata , or have been using MA solutions from niche vendors such as Read More

CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » customer care solutions telecommunications


CC&B for the Telecommunications Industry RFI/RFP Template
CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and

customer care solutions telecommunications  Wholesale and Interconnect Billing Customer Care Provisioning and Activation Accounts Receivable Financial Systems Reporting Electronic Bill Presentment and Payment Services Revenue Assurance Multinational Requirements Technical Requirements This functional and technical requirement set template covers industry-standard functional criteria of CC&B for Telecommunications Industries that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a Read More
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

customer care solutions telecommunications  (VOIP), distinctive billing and customer care concerns are emerging. Hence, new technologies and new ways of doing business are needed, as CSPs must define a unique, value-rich customer experience, and then deliver it better than anyone else. This concludes Part One of a three-part note. Part Two will discuss market strategy. Part Three will cover alliances, challenges, and make user recommendations. Read More
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

customer care solutions telecommunications  Tectonic Shift in Communications Customer Life Cycle Management Three Tenets of Amdocs' New Go-to-Market Strategy Amdocs (NASDAQ: DOX) recently unveiled a new marketing philosophy—one so significant that it is touted as the most important development since the company went public in 1998. Amdocs is an Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more Read More
CC&B for Telecommunications Industries
Customer care and billing (CC@B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting

customer care solutions telecommunications  B for Telecommunications Industries Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services. Read More
Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and

customer care solutions telecommunications  in-class Marketers Drive Enhanced Customer Loyalty The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results. Read More
Vertical Solutions
Vertical Solutions, Inc. specializes in post-sales service management solutions. VSI develops, implements, and supports best-in-class Service Management and

customer care solutions telecommunications  solutions, including VServiceManagement™, for customer support, field service, and mobile environments, VContactCenter™, for internal, external, and hybrid contact centers, and PowerHelp®. In addition, VSI has launched the Health Resources Group and the VHealthTracker™ application suite to further address the healthcare market. These application systems are built on a service-oriented architecture (SOA) compliant, cloud-based technology platform and delivered as a service or on-premise in a Read More
Visum Solutions


customer care solutions telecommunications   Read More
Hitachi Solutions
Hitachi Solutions is a core IT company of the Hitachi Group, which employs some 400,000 people worldwide. Through systems integration, we provide ideal

customer care solutions telecommunications  solutions and products for customers. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We bring solutions and products to diverse countries and regions including Asia, the United States and Europe. Read More
Top Software for Telecommunications Companies
For your own customized comparison reports, select a category below:ERP for Telecommunications Human Capital Management EAM/CMMS for Telco Operati...

customer care solutions telecommunications  For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More
Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

customer care solutions telecommunications  For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More
SLK I.T. Solutions
SLK I.T. Solutions strives to be a leader in the information technology industry, keeping on top of the latest trends and technology. Its founder built his

customer care solutions telecommunications   Read More
EAM Solutions, LLC
EAM Solutions, LLC is an Infor-Certified Professional Services Provider & Infor Gold Channel Partner dedicated to implementing Infor EAM (Enterprise Asset

customer care solutions telecommunications   Read More
DLT Solutions, Inc.
Provide our end customers with the best possible information technology solutions--software, hardware and the services to make them work.Provide vendor

customer care solutions telecommunications  Inc. Provide our end customers with the best possible information technology solutions--software, hardware and the services to make them work. Provide vendor partners, resellers and end customers with fast, flexible, responsive and trouble free execution in everything we deliver-sales, marketing, consulting and operational support. Read More
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

customer care solutions telecommunications  the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others