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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 customer counting systems


Datatex and Dan River Apparel Fabrics - Ten Years and Counting
It was precisely ten years ago, in early 1992, that Apparel Fabrics took possession of Datatex’s TIM package (Textile Integrated Manufacturing) and began the

customer counting systems  lead-time reduction and improved customer service. The implementation was planned in stages and was expected to take 24 months in a multi-plant environment. With the loading of the software, it began in earnest. Although TIM appeared to be the best solution for Apparel Fabrics, the other operating divisions selected ERP systems that they felt better fit their business needs. As Datatex did not have domestic support at this time, Apparel personnel were required to spend significant time understanding the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Capitalizing on Advanced Inventory Management


Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to increase inventory visibility while driving down inventory costs. Learn how these kinds of inventory management initiatives can help your company strengthen customer relationships, bargain for better terms with suppliers, and generate more profitable growth.

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What Is ERP, Anyway?


We get asked this question a lot, so I thought I'd provide a brief overview. Enterprise resource planning (ERP) software unifies traditional management functions within a coherent, integrated system. These management functions may vary from product to product, but comprehensive ERP software applications encompass the following areas: • sales • marketing • human resources

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Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect


I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through social media streams, and to have a debriefing with Jim Norwood, KANA Software’s chief marketing officer (CMO). In a nutshell, last year’s conference was about KANA delivering an end-to-end customer experience (CX) offering, whereas this

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How to Keep Stock Balances Accurate


Distributors must ensure the quantity of products shown to be available in their software system agrees with what is physically in their warehouses. If it doesn’t, valuable time and money are lost as customers seek other suppliers, salespeople physically check stock, and buyers are forced to overstock. Learn the policies and procedures that can maximize your inventory management system to maintain accurate stock balances.

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Revel Systems, Inc.


Revel Systems is an award-winning iPad Point of Sale Solution for single location and multi-location businesses. The company was founded in 2010 in San Francisco, with the goal of changing the Point of Sale market. Founders Lisa Falzone and Chris Ciabarra developed a quick, intuitive, and secure iOS-based Point of Sale system by combining cloud-based technology and the mobility of the iPad.   Revel tailors every Point of Sale to each businesses’ specific needs and wants through a suite of features, including integrated payroll, inventory tracking, customer relationship management, and much more. With the introduction of the Revel Marketplace, Revel iPad POS users can integrate directly into third-party enhancements, including mobile payments, online ordering, gift or reward cards and advanced financial software suites.

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Softrend Systems Inc


Established in 1993, Softrend Systems Inc. provides unified enterprise management to small and medium-sized businesses in North America. The company develops and sells accounting, enterprise resource planning (ERP), online, and mobile software solutions for small and medium enterprises (SMEs) and mid-market companies. Softrend also provides clients with customized features tailored to specific business requirements, and services such as consulting, data migration and conversion, training, and customization. Softrend is headquartered in Vancouver, British Columbia (Canada).

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Top Phone Systems for Any Size of business


Top Phone Systems for Any Size of business Here s a guide to make buying a phone system for your business much easier.

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Smarter Customer Service with IBM Business Analytics


With IBM Business Analytics for Customer Service, you can grow revenue by building better relationships with your customers.

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

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Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

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