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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
 

 customer data hubs


Flexible Customer Data Integration Solution Adapts to Your Business Needs
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage, and customize customer-related data.

customer data hubs  Customer Data Integration Solution Adapts to Your Business Needs Customer data integration (CDI) has become one of the buzzwords within the master data management (MDM) industry. Although the concept of creating a single organizational view of the customer is noble and desirable, its value should also be justified by organizations. To implement a customer data hub that only creates a centralized view of an organization's customer-related data does not affect a company's bottom line, unless

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Start evaluating software now

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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...

Documents related to » customer data hubs

Palm IPO: 3Com’s morning after, or “Do you know the way to San Jose?”


What does 3Com do now that Palm, Inc. is gone? Find someone else in the neighborhood to play with. Cisco is just next door.

customer data hubs  also active in CRM (Customer Relation Management) and call center software, with its plan to acquire San Jose-based front office software maker Clarify Inc. (NASDAQ:CLFY). Finally Cisco Systems, Inc. (NASDAQ:CSCO) dominates the market for network hardware such as routers and switches. It's also moving aggressively toward the LAN hub and switch (hello, 3Com!) market, and home users. Furthermore, Cisco has over US$10B cash to help finance any potential acquisitions. 3Com, with a market cap of only US$28B Read More

Software as a Service's Functional Catch-up


Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical" including financials and accounting, asset management, and human capital management applications to supply chain management and channel management solutions.

customer data hubs  cycle times, and increasing customer service levels, which have been reported by global companies like Casio , Coty , Honeywell , Jabil Circuit , Raytheon , and Benchmark Electronics . For more information, see Can Webplan Reconcile Planning and Execution? and Supply Chain Vendor Morphs into SCEM with Response Management Vision . In a recent supply chain spending survey, AMR Research reported that 26 percent of surveyed companies were considering on demand service offerings. Similar findings came from Read More

Waer Systems—Integration, Process, and Presentation in the Supply Chain


Long known as a supply chain firm with specialized capabilities around warehouse and inventory management, U.K.-based Waer Systems has never been one to sit still, and in the years since the company’s founding in 2000, Waer has evolved and matured its solutions and services to focus on integration, with virtually any enterprise system, in large multi-national enterprises.

customer data hubs  the solution for the customer with a considerable amount of flexibility and precision, enabling or disabling just the features and functions that fit the customer’s needs. WAERflow Waer’s WAERflow is an integration service utilizing Flow Software’s software, which Waer has been offering for about 5 years. While WAERflow plays an important part in utilizing the full potential of Waer’s capabilities, WAERflow can be used as a stand-alone integration offering. Equipped with supply chain-specific Read More

McHugh Software’s DigitaLogistix Built On Strong Foundation


For the past 25 years, McHugh Software has quietly plied the supply chain execution trade. Its new DigitaLogistix suite successfully marries traditional and next-generation applications, giving the company a reason to shout.

customer data hubs  the lion's share of customer requirements. DigitaLogistix competes favorably with other suites while offering users a collection of modules that work well together. Market Impact Like any software technology that has reached a plateau in the maturation curve, warehouse management systems have evolved to a point where there is little differentiation among them. This environment has prompted forward-thinking companies to take action, extending their solutions to include applications complementary to WMS. Read More

Re-think Data Integration: Delivering Agile BI Systems with Data Virtualization


Today’s business intelligence (BI) systems have to change, because they’re confronted with new technological developments and new business requirements, such as productivity improvement and systems as well as data in the cloud. This white paper describes a lean form of on-demand data integration technology called data virtualization, and shows you how deploying data virtualization results in BI systems with simpler and more agile architectures that can confront the new challenges much easier.

customer data hubs  think Data Integration: Delivering Agile BI Systems with Data Virtualization Today’s business intelligence (BI) systems have to change, because they’re confronted with new technological developments and new business requirements, such as productivity improvement and systems as well as data in the cloud. This white paper describes a lean form of on-demand data integration technology called data virtualization, and shows you how deploying data virtualization results in BI systems with simpler and more Read More

Data Quality: Cost or Profit?


Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negative impact of poor data quality. Some CRM application providers like Interface Software have definitely taken data quality seriously and are contributing to solving some data quality issues.

customer data hubs  addresses to the same customer profile. As a result, data becomes corrupted and is then misinterpreted. Having a customer in a database two or more times may create the impression that they are different customers. Businesses may lose money if, for example, they do a mailing campaign based on this customer base. Multiple letters sent to the same customer will double the cost of mailing and fulfillment and reduce company credibility in the eyes of customers. The use of poor quality databases can also lead Read More

Data Masking: Strengthening Data Privacy and Security


Many business activities require access to real production data, but there are just as many that don’t. Data masking secures enterprise data by eliminating sensitive information, while maintaining data realism and integrity. Many Fortune 500 companies have already integrated data masking technology into their payment card industry (PCI) data security standard (DSS) and other compliance programs—and so can you.

customer data hubs  Masking: Strengthening Data Privacy and Security Many business activities require access to real production data, but there are just as many that don’t. Data masking secures enterprise data by eliminating sensitive information, while maintaining data realism and integrity. Many Fortune 500 companies have already integrated data masking technology into their payment card industry (PCI) data security standard (DSS) and other compliance programs—and so can you. Read More

The Advantages of Row- and Rack-oriented Cooling Architectures for Data Centers


The traditional room-oriented approach to data center cooling has limitations in next-generation data centers. Next-generation data centers must adapt to changing requirements, support high and variable power density, and reduce power consumption and other operating costs. Find out how row- and rack-oriented cooling architectures reduce total cost of ownership (TCO), and address the needs of next-generations data centers.

customer data hubs  Advantages of Row- and Rack-oriented Cooling Architectures for Data Centers The Advantages of Row and Rack-Oriented Cooling Architectures for Data Centers If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. In today's always on, always available world where businesses can't stop and downtime is measured in dollars, American Power Conversion (APC) provides protection against some of the leading causes of downtime, data loss and hardware Read More

How to Achieve a Great--and Profitable--Customer Experience


Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit.

customer data hubs  -and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More

Don't Be Overwhelmed by Big Data


Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect of more data that can be used to better understand the who, what, why, and when of consumer purchasing behavior, it’s critical CPG organizations pause and ask themselves, “Are we providing retail and executive team members with “quality” data, and is the data getting to the right people at the right time? Big Data can be a Big Deal - read this white paper for some useful tips on ensuring secure, quality data acquisition and management.

customer data hubs  t Be Overwhelmed by Big Data Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect of more data that can be used to better understand the who, what, why, and when of consumer purchasing behavior, it’s critical CPG organizations pause and ask themselves, “Are we providing retail and executive team members with “quality” data, and is the data getting to the right people at the right time? Bi Read More

Big Data, Little Data, and Everything in Between—IBM SPSS Solutions Help You Bring Analytics to Everyone


Regardless of the type or scale of business data your users need to harness and analyze, they need a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end. Fortunately, IBM SPSS solutions provide just such an ecosystem that can make different kinds of data stores—from Hadoop to those proverbial spreadsheets—useful sources of business insight and decision support.

customer data hubs  Data, Little Data, and Everything in Between—IBM SPSS Solutions Help You Bring Analytics to Everyone Regardless of the type or scale of business data your users need to harness and analyze, they need a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end. Fortunately, IBM SPSS solutions provide just such an ecosystem that can make different kinds of data stores—from Hadoop to those proverbial spreadsheets—useful sources of business insight and d Read More

Implementing Energy-Efficient Data Centers


But in the white paper implementing energy-efficient data centers, you'll learn how to save money by using less electricitywhether your data cente...

customer data hubs  For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More

How to Achieve a Great--and Profitable--Customer Experience


Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

customer data hubs  it‘s all about the customer experience. How does your company stack up? Learn how to deliver superior customer service in How to Achieve a Great—and Profitable—Customer Experience . You'll discover what it takes to have customers who spend more pay higher rates remain loyal to your company champion your brand to friends, peers, and business associates Find out how to out-perform your competition where it matters the most. Download your PDF copy of How to Achieve a Great—and Profitable—Customer E Read More

Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

customer data hubs  most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all Read More