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ERP and PLM: Defining Their Roles and Creating a Collaborative Environment for Success
Manufacturers’ business needs have changed significantly over the past few years, evolving the roles that technology plays within the manufacturing process. Two

customer data managment quality rfp  accounting, distribution, human resources, customer service and manufacturing. ERP supports these various departments by delivering improved processes such as an automated method for order fulfillment, providing a single location for tracking cost information to ensure consistency, and helping human resources to standardize their information. ERP is used to manage the logistics of getting a product to market once a design is released (from engineering). It is geared toward capturing information at the Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer data managment quality rfp


8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

customer data managment quality rfp  and prospecting. A centralized customer data repository is the critical foundation of any CRM initiative. As with any data-driven application, the quality of the data determines the achievable level of success. The creation of an accurate, timely, information-rich, centralized view of the customer across channels and lines of business is a key enabler for reducing costs, managing risk, and increasing revenue and profitability in customer-centric organizations. Research shows CEOs around the globe are Read More...
The Value of Big Data
As the use of big data grows, the need for data management will also grow. Many organizations already struggle to manage existing data. Big data adds complexity

customer data managment quality rfp  Value of Big Data As the use of big data grows, the need for data management will also grow. Many organizations already struggle to manage existing data. Big data adds complexity, which will only increase the challenge. This white paper looks at what big data is, the value of big data, and new data management capabilities and processes, required to capture the promised long-term value. Read More...
Linked Enterprise Data: Data at the heart of the company
The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet

customer data managment quality rfp  Enterprise Data: Data at the heart of the company The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet make it critical for companies to learn how to manage and extract value from their data. Linked enterprise data (LED) combines the benefits of business intelligence (BI), master data management (MDM), service-oriented architecture (SOA), and search engines to create links among existing data, Read More...
The Importance of a Single Product for Data Quality and Data Integration
Companies are fighting a constant battle to integrate business data and content while managing data quality. Data quality serves as the foundation for business

customer data managment quality rfp  resource planning (ERP), and customer relationship management (CRM) projects. Learn more about software that unifies leading data quality and integration solutions—helping your organization to move, transform, and improve its data. Read More...
Transactional Data: Driving Real-Time Business
A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business

customer data managment quality rfp  Data: Driving Real-Time Business A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business users can efficiently access, understand, and act on. SAP and HP are tackling this challenge head-on. Download this article to learn more. Read More...
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

customer data managment quality rfp  the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience. Read More...
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

customer data managment quality rfp  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, Read More...
Types of Prefabricated Modular Data Centers
Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod

customer data managment quality rfp  of Prefabricated Modular Data Centers Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod-based, mobile, portable, self-contained, all-in-one, and more. There are, however, important distinctions between the various types of factory-built building blocks on the market. This paper proposes standard terminology for categorizing the types of prefabricated modular data centers, defines and Read More...
Containerized Power and Cooling Modules for Data Centers
Standardized, pre-assembled, and integrated data center facility power and cooling modules are at least 60% faster to deploy, and provide a first cost savings

customer data managment quality rfp  Power and Cooling Modules for Data Centers Standardized, pre-assembled, and integrated data center facility power and cooling modules are at least 60% faster to deploy, and provide a first cost savings of 13% or more compared with traditional data center power and cooling infrastructure. Facility modules, also referred to in the data center industry as containerized power and cooling plants, allow data center designers to shift their thinking from a customized “construction” mentality to Read More...
How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points
Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information

customer data managment quality rfp  to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive Read More...
Data Quality: A Survival Guide for Marketing
Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge

customer data managment quality rfp  Quality: A Survival Guide for Marketing Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information management (EIM) are crucial to this endeavor. Read more. Read More...
The New Virtual Data Centre
Old-style, one application per physical server data centers are not only nearing the end of their useful lives, but are also becoming barriers to a business

customer data managment quality rfp  New Virtual Data Centre Old-style, one application per physical server data centers are not only nearing the end of their useful lives, but are also becoming barriers to a business’ future success. Virtualization has come to the foreground, yet it also creates headaches for data center and facilities managers. Read about aspects of creating a strategy for a flexible and effective data center aimed to carry your business forward. Read More...
Implementing Energy-Efficient Data Centers
But in the white paper implementing energy-efficient data centers, you'll learn how to save money by using less electricitywhether your data cente...

customer data managment quality rfp  For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009 Read More...
Fundamentals of Managing the Data Center Life Cycle for Owners
Just as good genes do not guarantee health and well-being, a good design alone does not ensure a data center is well built and will remain efficient and

customer data managment quality rfp  of Managing the Data Center Life Cycle for Owners Just as good genes do not guarantee health and well-being, a good design alone does not ensure a data center is well built and will remain efficient and available over the course of its life span. For each phase of the data center’s life cycle, proper care and action must be taken to continuously meet the business needs of the facility. This paper describes the five phases of the data center life cycle, identifies key tasks and pitfalls, and Read More...

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