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Abstract:
Can your company and brand rise to the challenge and cash in on mobile marketing opportunities? Companies are often bullish
about mobile marketing benefits, but lack the skill set to execute campaigns. And, though the interest in targeting consumers
is high, the concern that opt-in databases won’t deli (...)
Excerpt related to
customer databases:
... campaigns. And, though the interest in targeting consumers is high, the concern that opt-in databases
won’t deliver is also high. ...
Published:
2010-03-11
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Abstract:
Databases serve a lot of different business applications, all of which must work in perfect harmony to provide a good customer
experience. Therefore it is important that the databases offer the best availability and performance. What does performance
mean to you? Before you begin looking for a database 2 (...)
Excerpt related to
customer databases:
Databases serve a lot of different business applications, all of which must work in perfect harmony to provide
a good customer experience. Therefo... ...
Published:
2010-03-11
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Abstract:
The contact database sits at the heart of any successful customer relationship management (CRM) program. Indeed, most CRM
efforts aim at improving revenues based on the contact database. But what about the information that never made it into the
database at all? The investment in these leads will often b (...)
Excerpt related to
customer databases:
Falling through the Cracks: The Hidden Issue That May Be Crippling Your Sales, Marketing, and Customer Service
Databases. Source: CardScan. ...
Published:
2010-03-11
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Abstract:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
Excerpt related to
customer databases:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
Published:
2009-09-11
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Abstract:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Excerpt related to
customer databases:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Published:
2000-08-16
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Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
customer databases:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer databases:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool
for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden
truths. (...)
Excerpt related to
customer databases:
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool
for putting data to wo...
Published:
2000-11-06
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Abstract:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
Excerpt related to
customer databases:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general ap...
Published:
2004-03-08
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Abstract:
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single
customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications,
databases, and customer touch points. The financial, (...)
Excerpt related to
customer databases:
... An SCV means that a company has a accurate and complete view of their customers across all applications,
databases, and customer touch points. ...
Published:
2010-03-11
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Abstract:
Using our ERP - Distribution Evaluation Center, we compared Oracle's JD Edwards and Technology Group International head-on.
For the overall rankings portion, we looked at these vendors' solutions in two basic configurations, with and without back-office
(human resources [HR] and financials) functional (...)
Excerpt related to
customer databases:
Using our ERP - Distribution Evaluation Center, we compared Oracle's JD Edwards and Technology Group International head-on.
For the overall ran...
Published:
2007-07-31
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Abstract:
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound.
Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution
must consider many factors, including a well-defined implem (...)
Excerpt related to
customer databases:
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound.
Customer relationship ...
Published:
2010-03-11
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Abstract:
Discover the telecom re-invention.The key to optimizing the online customer experience.Read free white papers in relation
to e-commerce. As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products
and services on offer to customers who are, in turn, becoming (...)
Excerpt related to
customer databases:
Telecom Re-invention: Optimizing the Online Customer Experience. Source: Quocirca Ltd. Document Type: White
Paper Description: As ...
Published:
2010-03-12
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
customer databases:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
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Abstract:
Your Challenge: Get Decision Makers' Approval for Hacking your PBX. Specific, Measurable, Achievable, Relevant and Time-Bound.
The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange
(PBX) technology, operators have been replaced with Inte (...)
Excerpt related to
customer databases:
Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System. Source: VoIP-News. Document Type: White Paper Description:
The ...
Published:
2010-03-11
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Abstract:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market (...)
Excerpt related to
customer databases:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs...
Published:
2004-05-15
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Abstract:
Your Challenge: Get Decision Makers' Approval for The Challenge to Achieve Perfect Order Management. Specific, Measurable,
Achievable, Relevant and Time-Bound. Superior order management can provide you with a competitive edge across the board. To
move closer to order perfection and a truly loyal customer (...)
Excerpt related to
customer databases:
Your Challenge: Get Decision Makers' Approval for The Challenge to Achieve Perfect Order Management. Specific, Measurable,
Achievable, Relevant and...
Published:
2010-03-11
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Abstract:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior. (...)
Excerpt related to
customer databases:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
Published:
2002-12-21
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Abstract:
Learn how to reduce the risk of data loss throughout your enterprise with tokenization technology.Read TEC free white papers.
Tokenization is a new type of technology that is being used by companies to reduce the risk of losing sensitive data to identity
thieves. This paper discusses how you can make prac (...)
Excerpt related to
customer databases:
... Tokenization can reduce risk in the customer service department by removing sensitive
data from customer service databases. For ...
Published:
2010-04-13
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Abstract:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the
amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application
integration. (...)
Excerpt related to
customer databases:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces
the amount of data that ne...
Published:
2003-05-30