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Software Functionality Revealed in Detail
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 customer extranet


Business Objects Launches WebIntelligence Extranet
Business Objects, a leading vendor in the business intelligence space, has announced WebIntelligence« Extranet Edition, which has been designed for customers

customer extranet  just reached the 100 customer extranet milestone and is delivering WebIntelligence Extranet Edition to further develop this business opportunity. Business to business extranets are estimated to reach a $1.3 trillion dollar market by 2002, and we are extremely well positioned to address this market, said Tony Jewitt, director of extranet business development at Business Objects. We are extremely excited to have reached the 100 customer extranet mark. Based on our pioneering work with these

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Application Single-Sign On: Netegrity, Securant, or Evidian?


As security breaches become increasingly more frequent, minimizing user access to back-end systems and web applications without impacting legitimate usage is more important than ever before.

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Stratyc's Laser-Sharp Focused Tools Retrofit Legacy Systems


When a technology vendor focuses on a tightly defined market of, the value received by its customers is typically greater. Stratyc seems to be the case in point.

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IPSec VPNs for Extranets: Not what you want to wake up next to


In general VPNs are ill suited to building multi-company extranets, for any situation that extends across organizational boundaries, or where there is unbalanced trust between end points. This article discusses the basic requirements for a true extranet solution.

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VPNs Are Hot, but What Are They?


The Virtual Private Network (VPN) market is exploding. There are many different ideas on what a VPN is, and how to implement them. This article clarifies what sound VPN products and services should include, and what to expect as the market matures.

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Is Your Store Customer-centric?


Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and satisfaction.

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I Love Customers—How Customer-centricity Drives Bottom Line Benefits


More choices. More flexibility. Fewer hassles. The core tenets of fostering a relationship between the customer and your brand have not changed. It’s all about the experience. Whether ordering a soda at the drug store counter in 1944 or buying a soda from an interactive vending machine in 2014, the experience is what keeps customers coming back for more.

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Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

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Customer Analytics for Dummies (IBM Limited Edition)


In this e-book, take a look at the concepts for getting started with customer analytics and the specific techniques associated with it.

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Applying the Power of Social Networks to Customer Relationship Management


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

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Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

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