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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 customer focus in electronic products filetype ppt


Case Study: Anderson Power Products
Anderson Power Products manufactures power connectors for telecommunications and other industries. The company, needing to consolidate data for its standard and

customer focus in electronic products filetype ppt  solution helped improve shipping, customer relationships, financial reporting time, and more.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

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Case Study: SEM Products Inc.


For years, SEM Products Inc.—manufacturer of interior and exterior auto body repair and refinishing products—was managing its business with two software systems and various manual processes. As the business grew, it became clear that these systems were lacking in data accessibility and overall functionality. Learn about the enterprise resource planning (ERP) solution SEM now uses for improved order entry functionality.

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Pelican Products: Supporting Growth with a Consolidated Business Platform


A leader in the design and manufacture of advanced lighting systems and rugged protective cases, Pelican Products Inc. is also recognized as one of the fastest growing companies in the United States. Learn how, by consolidating its worldwide operations on a single instance of an enterprise resource planning (ERP) application, Pelican gained greater operational transparency and established a platform for continued growth.

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A Road Map to Electronic Medical Record System Implementation


It’s crucial to define the scope of an electronic medical system implementation, as well as to outline each stage of the project and the resources that will be needed. A failed implementation will paralyze the operational capabilities of a health care organization, but the right methodology will help ensure a successful implementation.

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Case Study: Edge Products


When Edge Products’ new management team saw that the company’s manual engineering processes were not conducive to its constantly changing product design environment, they immediately sought to improve change and part control processes. Learn how a new product lifecycle management (PLM) solution helped Edge reduce rework, control change processes, decrease warranty costs, and cut product return rates by 50 percent.

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2011 HR Technology Conference & Expo (Day 1): What Happens in Vegas Shouldn’t Have to Stay in Vegas


Hundreds of industry experts have descended on Las Vegas for the 2011 HR Technology Conference @ Expo (and for other things, such as networking and maybe just a wee bit of gambling), which has been billed as “the world’s best conference on HR Technology.” It’s my second time attending this conference, which is the largest North American gathering of HR professionals, experts, and technology

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Quality Software Products, Inc.


Quality Software Products, Inc., is the US subsidiary of Quality Software Products Holdings plc, headquartered in the United Kingdom (UK). The US subsidiary is located in Raleigh, North Carolina. Founded in 1981, QSP is a provider of integrated enterprise financial systems (EFS) to major organizations in over 20 countries. The company sells financial process optimization (FPO) in the forms of financial software, e-business solutions, and professional services, as well as through an application service provider division.

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Social Customer Suite


Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.  

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Mastering the Customer Experience


Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand.

customer focus in electronic products filetype ppt  the Customer Experience Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand. Read More

Suncore Products




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Best Practices in Food Traceability: Be Able to Respond to Audits in Just Minutes


Today’s ever-increasing frequency and cost of food and beverage recalls harm not only the companies directly affected, but all processors in the industry. See how leading food processors are turning to innovative software solutions, like Plex Online, to develop a complete food safety management system that enables them to achieve best practices in food and beverage processing quality and a high level of traceability.

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Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!


When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy

customer focus in electronic products filetype ppt  the balance sheets.” Your customer service personnel spend a portion of their day performing warehouse tasks. They often place a customer on hold—walking by two warehouse personnel talking instead of working—so they can verify that the inventory in the bin matches the quantity displayed on the screen. Your outside sales personnel often have to pick their own orders because your counter is so busy. And the inventory in the trunks of their cars is probably more accurate than the inventory in your Read More

Case Study: Martin’s Wood Products


Martin’s Wood Products, producers of solid wood furniture for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource planning (ERP) advances of the 21st century. To bring costing under control, and to automatically place accurate and consistent work orders on the shop floor, the company uses an ERP and product configurator solution. Learn more about how the solutions help the company.

customer focus in electronic products filetype ppt  operated businesses where exemplary customer service and employee relations are vital to their success. It is the Global Shop personal approach to doing business that first appealed to MWP-in Global Shop, MWP saw their own traditions of consistent quality business management style and execution. Martin observes, Like Martin's Wood Products, Global Shop is a customer intimate business. That's just one of many reasons why they're a perfect fit for us. Our business evolves around the Global Shop Read More

Strengthening Governance, Risk and Compliance in the Banking Industry


Banks have progressed farther than companies in many other industries in automating financial processes and have more to lose from inefficient processes, facing intensified regulatory compliance. Effective governance, risk, and compliance (GRC) initiatives can multiply efficiency advantages of more conservative automation efforts while providing accurate, timely insight into the entire financial picture of the enterprise.

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