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Software Functionality Revealed in Detail
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 customer information management system architecture


Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

customer information management system architecture  to store their valuable customer information in Rolodexes, spreadsheets. and even filing cabinets. It was important to have a central location to store the data that was also easily accessible to communicate effectively with contacts. And with multiple people touching the customer for various reasons, it quickly became important to be able to track activities, appointments, potential deals, notes, and other information. Consequently, traditional CRM grew out of this need to store, track, and report on

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » customer information management system architecture

Deploying Customer Relationship Management Effectively: Beyond Implementation


A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.

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Customer Relationship Management: Putting Customers at the Center of the Business


No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A customer relationship management (CRM) solution that encompasses all aspects of your business gives customers unprecedented visibility into the actions that impact them. Ultimately, this leads to greater accountability within the organization, and greater satisfaction among customers.

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How Does Your ERP System Architecture Address Change?


In today’s competitive market, businesses are living in a constant state of change—especially in the services sector, which has to contend with a more fluid “people resource” factor. Yet most installed ERP solutions are falling short. Why are nearly half of all businesses essentially blowing their annual ERP budgets to support change? And what are software vendors doing about it? Find out now, in TEC’s 2008 Market Comparison Report.

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Architecture Evolution: Service-oriented Architecture versus Web Services


Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer extension is part of the business model.

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Enhancing Governance, Risk, and Compliance through Effective Risk Management


Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it comes to reducing and managing risks, and ensure better access risk management. This paper discusses the need for companies to take a proactive approach towards access risk management.

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Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent


In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent.

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Smartree Talent Management Suite


Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting, performance evaluation, training administration, recruitment and others, transforming them into effective and enjoyable activities, for which the administrative and bureaucratic aspects are fully carried out by computers, in a timely and accurate manner.

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NextPage Architecture


Traditional document management systems are geared toward control, discipline, and orchestrated workflow. Contrast this with the untamed world of ad hoc processes that drive so many of our activities. In this environment, teams are dynamic and agile. Imposing structure and formal processes almost always results in confusion, resentment, and lost productivity. The needs of distributed teams require a different approach.

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Talent Management Best Practices in 2010


Download your copy of the Aberdeen report Cracking the Code for Talent Management.

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10 Ways to Sell Upper Management on a Network Upgrade


The secret is to make a strong business case and you'll learn how in 10 Ways to Sell Upper Management on a Network Upgrade.

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