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Documents related to » customer loyalty program ideas


Customer: Eastern Food
Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made easier in recent years with the implementation of Ross Systems’ iRenaissance suite of business applications for both front and back office operations. The flow of information, necessary to make critical decisions and ensure high levels of service, now travels quicker than the fast-paced industry it serves. The plant scheduler has been able to reduce the number of daily individual production jobs by as much as 20%, as well as reduce the number of changeovers, resulting in higher capacity utilization and throughput. Visibility to the forecast and orders allows for better management of the scheduled cycle of product runs, which must be closely coordinated with inventory to ensure supply is both adequate and fresh. Cycle schedule compliance has improved from 88% to 95%.

CUSTOMER LOYALTY PROGRAM IDEAS: Customer: Eastern Food Customer: Eastern Food Source: RiverOne Document Type: Case Study Description: Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made
4/29/2005 9:33:00 AM

Customer Choices for Achieving Growth
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept that directly challenges the model that has led to their success so far.

CUSTOMER LOYALTY PROGRAM IDEAS: Customer Choices for Achieving Growth Customer Choices for Achieving Growth Olin Thompson and P.J. Jakovljevic - April 23, 2005 Read Comments Savvy Customer Has a Choice Turning towards existing customer bases as a mainstream of revenue can be a gamble. While the odds may be better for the Big Few, (vendors with over 20,000 customers and revenue of at least $1 billion USD), as some will argue, there is still notable risk involved. After all, these market leaders want to introduce a new product or
4/23/2005

Managing Customer Returns and RMAs
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system. Identifying RMA variations enables a company to determine what needs to be simplified and what needs to be modeled in an ERP system.

CUSTOMER LOYALTY PROGRAM IDEAS: Managing Customer Returns and RMAs Managing Customer Returns and RMAs Dr. Scott Hamilton - March 4, 2009 Read Comments Returned material is a significant issue in some manufacturing and distribution companies. Each step in the returned material authorization (RMA) process typically involves variations, and the compounding effect of these variations in a multistep process can quickly lead to extremely complex business processes and enterprise resource planning (ERP) system functionality. A key issue is
3/4/2009

Customer Profile: Multi-Chem
Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the processes employees were currently using, control the workflow of those processes, and pinpoint the location and status of documents. Find out how the company implemented a solution that helped it move away from hard copy forms and inefficient processes.

CUSTOMER LOYALTY PROGRAM IDEAS: Customer Profile: Multi-Chem Customer Profile: Multi-Chem Source: BP Logix, Inc Document Type: Case Study Description: Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the processes employees were currently using, control the workflow of those processes, and pinpoint the location and status of documents. Find out how the company implemented a solution that helped it move away from hard copy forms and
3/23/2010 11:40:00 AM

Customer Success Story: University of Maryland School of Medicine
The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the company’s solution could also address its disaster recovery needs. By combining two storage technologies—creating a common storage area network (SAN)—the school has reduced unexpected downtime from hours to seconds and has saved thousands of dollars in hardware costs.

CUSTOMER LOYALTY PROGRAM IDEAS: Customer Success Story: University of Maryland School of Medicine Customer Success Story: University of Maryland School of Medicine Source: LeftHand Networks Document Type: Case Study Description: The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the company’s solution could also address its disaster recovery needs. By combining two storage technologies—creating a common storage area network
1/16/2008 2:47:00 PM

Case Study: Shedding Light on a 360° View of the Customer
Sungevity is the fastest-growing residential solar company that designs, installs, and finances its solar electric systems in the US. Sungevity realized it needed field service operations that could scale, as well as tools that were easily used by their own technicians and by their partner network. See how Sungevity selected ServiceMax among a shortlist, the outcomes of the ServiceMax implementation, and the expected benefits.

CUSTOMER LOYALTY PROGRAM IDEAS: 360° View of the Customer Case Study: Shedding Light on a 360° View of the Customer Source: ServiceMax Document Type: Case Study Description: Sungevity is the fastest-growing residential solar company that designs, installs, and finances its solar electric systems in the US. Sungevity realized it needed field service operations that could scale, as well as tools that were easily used by their own technicians and by their partner network. See how Sungevity selected ServiceMax among a shortlist, the outco
6/12/2013 11:51:00 AM

Commerce One Selects Entrada Software For Affiliate Program
The product-centric paradigm upon which its latest incarnation is founded gives Entrada an edge over the usual names in enterprise manufacturing software.

CUSTOMER LOYALTY PROGRAM IDEAS: nx cad, plm companies, e commerce software, teamcenter engineering, erp selection, products assembly, erp evaluation, e commerce websites, plm systems, e commerce solutions, ecommerce design, web store software, plm solutions, plm solution, bom management, eh&s software, manufacturing software, plm software, plm system, plm manufacturing, crm evaluation, pdm software, e commerce website, ecommerce website, vendor scorecard, infusion crm, e commerce website design, b2b ecommerce, ecommerce, ecommerce solutions, e commerce design, ecommerce consulting, pdm solutions, ecommerce companies, cad .
10/12/2000

Improve Profitability with Customer Intelligence
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

CUSTOMER LOYALTY PROGRAM IDEAS: Improve Profitability with Customer Intelligence Improve Profitability with Customer Intelligence If your front office isn t communicating effectively with your back office, chances are it s creating blind spots that are costing you money. And this is an extremely common problem. Research has shown that many CRM systems provide inadequate front-to-back-office integration. The result is customer data that cannot be shared effectively, and business processes that are prone to errors, delays, and
7/9/2009

The Key to Achieving Global Customer Visibility
A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve global customer visibility in today's competitive market? With the implementation of a master data management (MDM) solution, businesses can gain multidimensional, real-time visibility of their customers, resulting in improved competitiveness, higher profit margins, and reduced business risk.

CUSTOMER LOYALTY PROGRAM IDEAS: Key to Achieving Global Customer Visibility The Key to Achieving Global Customer Visibility Source: Initiate Systems, Inc. Document Type: White Paper Description: A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve global customer visibility in today s competitive market? With the implementation of a master data management (MDM) solution, businesses can gain multidimensional, real-time visibility of their customers, resulting in
11/15/2007 10:59:00 AM

SAP Customer Success Story: Industrial Machinery and Components
NexPress Solutions, Inc., a midsize production printing company, needed to improve its internal processes and to coordinate with both its parent companies. A SAP software implementation based on SAP best practices for industrial machinery and components (IM&C) reduced operating costs by more than $1 million (USD) in sixteen weeks.

CUSTOMER LOYALTY PROGRAM IDEAS: SAP Customer Success Story: Industrial Machinery and Components SAP Customer Success Story: Industrial Machinery and Components Source: SAP Document Type: Case Study Description: NexPress Solutions, Inc., a midsize production printing company, needed to improve its internal processes and to coordinate with both its parent companies. A SAP software implementation based on SAP best practices for industrial machinery and components (IM&C) reduced operating costs by more than $1 million (USD) in sixteen
4/29/2005 9:33:00 AM

The Customer as a Strategic Asset
Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the business itself.

CUSTOMER LOYALTY PROGRAM IDEAS: The Customer as a Strategic Asset The Customer as a Strategic Asset Source: TeleTech Document Type: White Paper Description: Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the
3/19/2007 3:19:00 PM


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